MH Star UK Avis 

732
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The metal garden bench we ordered arrived very quickly but the fittings were missing. They sent new fittings within a day but unfortunately these were not the correct ones. They sent more fittings b... Voir plus

Noté 1 sur 5 étoiles

The armrests that came with the chair could not be fitted as per the instructions. I had to drill out the frame in order to bolt the armrests on from below. This also required purchasing extra 6mm bol... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The buying process was fine but the delivery was bad. The riser/recline chair was delivered in 2 boxes the were left in the middle the drive by the gate. Very heavy the car could not get out. The natu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I give 5 star now as i found my parcel to my neighboor- my advice is when you left the parcel to neighboor you have to be specific which nejgboor is it . So its easy for us to look for it. But your it... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin d'articles pour animaux
  4. Magasin de meubles de chambre à coucher
  5. Magasin de meubles de salon
  6. Magasin de mobilier de jardin
  7. Magasins d'appareils de fitness

Écrit par l'entreprise

We're a UK-based retailer bringing you great value across home, garden, pet supplies, outdoor living, kids' toys, office essentials, and bathroom goods. Whatever you're shopping for, we aim to make it easy to find quality products at prices that make sense. You'll find us on major online marketplaces, and we're proud to partner with well-known high street retailers, supplying goods sold through their websites too. Thanks for shopping with us - we'd love to hear what you think!


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

732 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 32 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(732)

328 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolutely awful

Absolutely awful, trying to return a fridge that was ordered via the Tesco site and having an absolute nightmare as they can't get the courier company to go to the right address, now trying to push it over to me to sort out, I would never use them again

22 août 2026
Avis spontané
Logo de MH Star UK

Réponse de MH Star UK

Dear LC,
We are truly sorry to hear about the difficulties you experienced while trying to arrange the return of your fridge purchased through Tesco.
We understand how frustrating it must have been to repeatedly experience issues with the courier attending the incorrect address, particularly when you expected us to coordinate the collection on your behalf. We sincerely apologise for the inconvenience and frustration this situation has caused.
We are disappointed to hear that your experience has left you feeling that you would not use our services again. Your comments regarding the collection process and communication will be shared with the relevant team so that we can work towards preventing similar issues in the future. We request you to either please contact us on 0800-240-40-50 and our Customer Support Team will try their best to assist OR you can share your Order Details with us
Please accept our sincere apologies for the poor experience, and thank you for bringing this matter to our attention.
Kind Regards,
After Sales Team

Noté 5 sur 5 étoiles

Bistro Patio Set

Have ordered a patio set from Aosom. It arrived after 2 days well packaged and faultless. So I’m very satisfied with this purchase. The cushions are not water repellent and expressed my concern to the Company. I was immediately offered a spare FREE pair of cushions which I received 2 days later. This company offers excellent customer service and the guy who I dealt with named “Jahan” was helpful and professional. So I strongly recommend this Company.

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick delivery. Order just as described. Will use this company again in the future.

12 août 2026
Avis spontané
Noté 4 sur 5 étoiles

MH Star positive review!

I bought a tent from Debenhams and didn’t realise it wasn’t directly from them until I needed to return it. I was advised via the Debenhams return portal to email MH Star directly. I looked up the company reviews here on Trustpilot and prepared for the worst.
But, they have been amazing. Email communication was prompt. Arranged a collection day and on the day of I was given a two hour time slot and was able to track the driver via their app, item was collected no problem. Same day email from MH Star acknowledging collection and telling me refund had been actioned. Two working days later email from Debenhams market place confirming refund. 5 working days after that my payment card was refunded. They lose one star because there was a £1.99 deduction for the return and I feel the actual refund could have been quicker.

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great communication

Great communication. Accidentally I cut the seater canvas of an armchair and the company offered me from good will a replacement that was sent in 2 days. Bria and Tony were excellent communicators and helped me to sort out the issue. Thank you

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Awesome service from Aosom

Awesome service from Aosom..great purchase looks fab in my kitchen..good solid structure and style great storage and easy on the eye..delivery service superb super quick delivery

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service From M H Star

Service received from M H Star, has been very good, especially Zulqarnain, who found a replacement cover for our garden swing seat, and arranged delivery within a couple of days. All done with no fuss or bother.
Will definitely consider M H Star again.

11 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Unresolved issue with product

I ordered a grey rattan table and chairs set from this company .The order was to come in two boxes.i only received one box which contained a glass table top,2 sides to table and 2 cushions.box 2 seems to have been lost in transit .i have tried contacting seller for a refund or remaining part of my order.As an incomplete order is no use to me.i am getting the runaround ,and nothing is being resolved.i cant afford to pay £143.73 for an incomplete order.Not my fault box 2 went missing .very unhappy with level of customer service.will never order big items again

11 juillet 2026
Avis spontané
Logo de MH Star UK

Réponse de MH Star UK

Dear Louise,
We sincerely apologise for the inconvenience and frustration caused by receiving only one of the two boxes from your order. We fully understand that receiving an incomplete furniture set is extremely disappointing, particularly when you have paid £143.73 for the complete item.
We are also sorry that you had difficulty obtaining a clear resolution and felt that you were being passed from one contact to another. This is not the level of customer service we aim to provide, and we appreciate how frustrating it must have been to repeatedly chase for an update.
We understand that the missing box was outside of your control and that the incomplete set is of little use to you. Please accept our sincere apologies for the inconvenience caused and for the disappointment this experience has resulted in.
Could you please contact our customer support team on 0800-240-40-50 to assist you further in this regard or your can share your order details with us and we will try our best to assist you further.
Kind regards,
After Sales Team

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