The metal garden bench we ordered arrived very quickly but the fittings were missing. They sent new fittings within a day but unfortunately these were not the correct ones. They sent more fittings b... Voir plus
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The armrests that came with the chair could not be fitted as per the instructions. I had to drill out the frame in order to bolt the armrests on from below. This also required purchasing extra 6mm bol... Voir plus
L'entreprise a répondu
The buying process was fine but the delivery was bad. The riser/recline chair was delivered in 2 boxes the were left in the middle the drive by the gate. Very heavy the car could not get out. The natu... Voir plus
L'entreprise a répondu
I give 5 star now as i found my parcel to my neighboor- my advice is when you left the parcel to neighboor you have to be specific which nejgboor is it . So its easy for us to look for it. But your it... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'articles pour animaux
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de mobilier de jardin
- Magasins d'appareils de fitness
Écrit par l'entreprise
We're a UK-based retailer bringing you great value across home, garden, pet supplies, outdoor living, kids' toys, office essentials, and bathroom goods. Whatever you're shopping for, we aim to make it easy to find quality products at prices that make sense. You'll find us on major online marketplaces, and we're proud to partner with well-known high street retailers, supplying goods sold through their websites too. Thanks for shopping with us - we'd love to hear what you think!
Coordonnées de contact
1 Northampton Cross Logistics Park, NN4 9FH, Northampton, Royaume-Uni
- 08002404050
- mhstar.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They give you correct information
They give you correct information
Great and helpful customer service
Absolutely awful
Absolutely awful, trying to return a fridge that was ordered via the Tesco site and having an absolute nightmare as they can't get the courier company to go to the right address, now trying to push it over to me to sort out, I would never use them again

Réponse de MH Star UK
Efficiency from order to delivery.
Bistro Patio Set
Have ordered a patio set from Aosom. It arrived after 2 days well packaged and faultless. So I’m very satisfied with this purchase. The cushions are not water repellent and expressed my concern to the Company. I was immediately offered a spare FREE pair of cushions which I received 2 days later. This company offers excellent customer service and the guy who I dealt with named “Jahan” was helpful and professional. So I strongly recommend this Company.
Excellent service
Excellent service, quick delivery. Order just as described. Will use this company again in the future.
The happy customer,product's are excellent once you…
The product's are excellent once you get up and running 🥳 I'd recommend them to anyone and the customer service is second to none.
Richard/London
MH Star positive review!
I bought a tent from Debenhams and didn’t realise it wasn’t directly from them until I needed to return it. I was advised via the Debenhams return portal to email MH Star directly. I looked up the company reviews here on Trustpilot and prepared for the worst.
But, they have been amazing. Email communication was prompt. Arranged a collection day and on the day of I was given a two hour time slot and was able to track the driver via their app, item was collected no problem. Same day email from MH Star acknowledging collection and telling me refund had been actioned. Two working days later email from Debenhams market place confirming refund. 5 working days after that my payment card was refunded. They lose one star because there was a £1.99 deduction for the return and I feel the actual refund could have been quicker.
I bought one of your cat litter units…
I bought one of your cat litter units and it's brilliant the delivery and order were great
Great communication
Great communication. Accidentally I cut the seater canvas of an armchair and the company offered me from good will a replacement that was sent in 2 days. Bria and Tony were excellent communicators and helped me to sort out the issue. Thank you
Very speedy delivery.
Very speedy delivery. I am very pleased with the chair; it is extremely comfortable, and very glad that I chose the brown upholstery.
IGazebo canopy I had a problem (caused by myself)with…
I had a problem (caused by myself)with the canopy of my gazebo. I spoke with a lovely lady called Kinza who dealt with my problem and organised a replacement there and then. I have just received the new one and could not be happier with MH Star. Thanks very much
Awesome service from Aosom
Awesome service from Aosom..great purchase looks fab in my kitchen..good solid structure and style great storage and easy on the eye..delivery service superb super quick delivery
Good quality product timely delivery.
Excellent service
Very quick from ordering to delivery and a very sturdy product exactly like the pictures. Would definitely recommend.
Excellent Service From M H Star
Service received from M H Star, has been very good, especially Zulqarnain, who found a replacement cover for our garden swing seat, and arranged delivery within a couple of days. All done with no fuss or bother.
Will definitely consider M H Star again.
I'm disapointed at having trouble…
I'm disapointed at having trouble rolling up the end 10 to 15 feet, the unit just jams
Item arrived next day didn't expect it…
Item arrived next day didn't expect it that soon great value for money and great item would recommend
Unresolved issue with product
I ordered a grey rattan table and chairs set from this company .The order was to come in two boxes.i only received one box which contained a glass table top,2 sides to table and 2 cushions.box 2 seems to have been lost in transit .i have tried contacting seller for a refund or remaining part of my order.As an incomplete order is no use to me.i am getting the runaround ,and nothing is being resolved.i cant afford to pay £143.73 for an incomplete order.Not my fault box 2 went missing .very unhappy with level of customer service.will never order big items again

Réponse de MH Star UK
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