Mileseey Golf Avis 

Réponse de Mileseey Golf

ll y a 2 jours

Hi Frank,
Thank you for your feedback and support! We’re glad to hear that you’re satisfied with the quick delivery and that the product is performing well.
We truly appreciate your support and hope it continues to serve you well on the course.

Réponse de Mileseey Golf

Publié il y a 5 jours

Hi Gary, thank you for sharing your feedback. We’re glad to hear you like the unit, and we’re sorry for the inconvenience with the screen and battery performance.
Regarding the screen timeout, this feature is designed to help preserve battery life during a full 18-hole round. You can extend the screen-on time by going to Settings > Screen Off, turning Screen Saver off, and selecting the maximum duration (15 minutes).
For waking the screen, please try double-tapping the same spot on the screen (tapping different areas may activate the anti-mistouch protection), or simply press the power button on the side of the handheld.
Regarding battery life, it can vary depending on usage. Frequent screen operation, continuous GPS use, and playing louder music with stronger bass can consume more power.
We appreciate your feedback and hope these tips help improve your experience. If you need any further assistance, please feel free to contact our support team at mileseeygolf@mileseey.com.
Thank you again for your support of MILESEEY!

Réponse de Mileseey Golf

Publié il y a 5 jours

Hi SKraft, thank you for your detailed feedback and for sharing your experience with GeneSonic Pro! We’re glad to hear you’re enjoying the speaker quality, secure attachment, and GPS performance.

We appreciate your suggestions regarding screen visibility and settings. We’ve shared your feedback with our product team for further review, and we hope you continue to enjoy using it on more courses.

Thanks again for your support of MILESEEY!

Réponse de Mileseey Golf

ll y a 7 jours

Hi Michael,

Thank you for sharing your feedback on the GeneSonic Pro experience.

Regarding the course switching issue — we understand the inconvenience when playing courses with multiple 9-hole layouts. Currently, there isn't a direct way to switch to a different 9-hole course mid-round. To select a new 9-hole course, the current round needs to be ended first.

We understand this may not be the most convenient experience, and we appreciate you bringing this up. We've shared your suggestion with our product team for future improvements.

Thank you again for your support and valuable feedback. Your suggestions help us continue improving the GeneSonic Pro experience.

Réponse de Mileseey Golf

ll y a 7 jours

Hi Scott,

Thank you for taking the time to share your detailed feedback on your GeneSonic Pro experience.

We’re glad to hear that you appreciate the fast delivery, packaging, sound performance, and battery life. We also truly value your suggestions regarding app connectivity, shot tracking, score input, and easier access to key features.

Regarding shot tracking, the device calculates shot distance based on the recorded start and end points. For the first shot of each hole, both points need to be marked to ensure accurate distance calculation, while follow-up shots will use the previous shot’s end point as the starting point automatically.

We have also recently released app updates to improve the connection experience and overall usability. Your suggestions regarding feature accessibility and the overall user experience have been shared with our product team, and we will continue optimizing the GeneSonic Pro based on customer feedback.

Thank you again for your honest feedback and support. Your suggestions help us continue improving the GeneSonic Pro experience.

Réponse de Mileseey Golf

ll y a 7 jours

Hi Joey,

Thank you for taking the time to share your detailed feedback. We’re sorry for the inconvenience you experienced with the shot tracking and app connection issues, and we apologize for the delayed response from our support team.

Regarding shot tracking, the two dashes usually appear when the device does not have enough recorded points to calculate the shot distance. For the first shot of each hole, both the starting point and end point need to be marked to ensure accurate distance calculation.

We also appreciate you bringing up the hole switching behavior and app pairing experience. We have followed up with you via email with troubleshooting steps and will continue working with you to help resolve these issues.

Your feedback and suggestions are very valuable and help us continue improving the GeneSonic Pro experience. Thank you again for your support and for sharing your experience with us.

Réponse de Mileseey Golf

4 août 2026

Hi Jeff,

Thank you for leaving your honest feedback on the GeneSonic Pro. We’re glad you’re enjoying the product, and we appreciate you sharing your experience regarding the distance readings, course maps, and battery performance.

For map and measurement issues, please make sure both your handheld unit and the MILESEEY Golf App are updated to the latest firmware and software versions. If the issue continues, please contact our support team at mileseeygolf@mileseey.com and share the exact course name and location. We’ll be happy to look into it further and provide assistance.

Regarding battery life, actual usage time may vary depending on GPS usage, screen brightness, speaker volume, and other settings. We’ve also recorded your feedback and will continue working on product improvements.

Your input helps us keep refining the GeneSonic Pro. Thank you again for your support of MILESEEY!

Réponse de Mileseey Golf

4 août 2026

Hi LL,
Thank you for your wonderful feedback! We’re glad to hear the GeneSonic Pro is nearly perfect for you.
We totally get that a larger GPS screen would make course data much simpler to read mid-round. Your suggestion is highly valuable, and we’ll pass it along to our product team to review for future upgrades.
Thanks so much for supporting MILESEEY!

Réponse de Mileseey Golf

3 août 2026

Hi Kyle,

We’re sorry to hear about the Bluetooth connection issue you experienced with your GeneSonic Pro. We understand how frustrating it must have been to have the device disconnect during your round and be unable to reconnect.

We have reached out to you via mileseeygolf@mileseey.com with troubleshooting steps to help resolve this issue. Please check your inbox and spam folder, and our support team will continue assisting you if further help is needed.

Thank you for sharing your feedback. We appreciate the opportunity to help improve your experience.