I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus
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Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
L'entreprise a répondu
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Voir plus
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Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
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À propos de l'entreprise
- Magasin de bois
- Fournisseur de matériaux de construction
- Fournisseur de bois de chauffage
- Magasin d'articles pour l'aménagement paysager
- Entreprise de panneaux de bois contreplaqué et aggloméré
- Fournisseur de bois
À propos de Mill Timber Direct
Écrit par l'entreprise
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Coordonnées de contact
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Royaume-Uni
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Excellent
514 avis
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Réponse de Mill Timber Direct
Thank you for the great feedback Nick and we hope to see you again soon!
Good prices and service
9 mars 2025
Réponse de Mill Timber Direct
Thank you for taking the time to review us, it's much appreciated. Have a great day!
easy to order
easy to order, delivery on time and driver was excellent very helpfull.
Thanks
3 mai 2025
Réponse de Mill Timber Direct
Good to hear, thank you - we'll pass on your feedback to our driver too. Have a great day!
Friendly Customer Service (Sales…
Friendly Customer Service (Sales Team)...easy to place order online. Competitive pricing and free delivery in my postcode as order was over £270. Have used them again and would recommend them to others.
29 avril 2025
Réponse de Mill Timber Direct
Thank you for taking the time to review us Peter, it's great to have feedback like this. Enjoy your day and we hope to see you again soon.
Delivered with care
Delivered with care, I received what I ordered, I have been looking around for wooden fascia boards and couldn’t find any, Mill Timber didn’t disappoint.
1 mai 2025
Réponse de Mill Timber Direct
Hi Jim, Thank you for taking the time to review us; you were served by our Newport branch, and I'll pass on your feedback to our team. Have a great day!
Drove down to Newport branch and easy…
Drove down to Newport branch and easy pick up, wood was in good condition, essentially everything went as expected.
29 avril 2025
Réponse de Mill Timber Direct
That's great to hear John, thank you for reviewing us and we hope to see you again soon.
Great pleasant people to deal with
Great pleasant people to deal with. All wood ordered was very good quality with no cracks or chips out of any pieces. Would highly recommend them from quality of products to price and speed of delivery.
28 avril 2025
Réponse de Mill Timber Direct
Hi Noel, thank you for your kind feedback, it's much appreciated. You were served by our Cardiff branch and we hope you'll come back soon. Enjoy your day.
Quick delivery and was able to return…
Quick delivery and was able to return what I did not use, great service.
6 avril 2025
Réponse de Mill Timber Direct
That's great to hear and we hope your project went well! Have a good day. Mill Timber Direct.
Réponse de Mill Timber Direct
Thank you for taking the time to review us Iain, your feedback is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Really good service from ordering…
Really good service from ordering through to delivery. Quickly dealt with a defective piece of timber and replaced. Would definitely use again. Thank you.
22 mars 2025
Réponse de Mill Timber Direct
That's great to hear Paul, and I'm glad we could replace quickly. Look forward to seeing you again soon!
Time slots
The ordering process was great, it was nice to get an email about the delivery day but no time slot, which as it turned out was OK as the delivery came mid morning. I can imagine someone staying in all day and it arriving late afternoon. It would be good to have a time slot!
3 avril 2025
Réponse de Mill Timber Direct
Hi Barrie, thank you for your feedback and I understand that having a time slot would be helpful - I'll feedback to our branches. All the best, Mill Timber Direct.
Kept informed throughout the delivery .
Kept informed throughout the delivery .
Every well priced
31 mars 2025
Réponse de Mill Timber Direct
Thank you for your feedback, I will pass back to Crumlin branch who fulfilled your order. Have a great day.
The online service does not allow you…
The online service does not allow you to choose a delivery date. It takes 24 hours to process the order and confirm delivery.
I had to call the branch to find out about delivery date
31 mars 2025
Réponse de Mill Timber Direct
Hi Ahmad, thank you for taking the time to feedback to us. I'm afraid we can't offer a choice of delivery dates at this time, but I will feedback to our development team as a potential future feature. Best regards, Mill Timber Direct
Brilliant company
Great communication, friendly, helpful, quick delivery and great products.
11 mars 2025
Réponse de Mill Timber Direct
That's fantastic to hear, thank you for taking the time to feedback and I will pass on to Duchy Timber who fulfilled your order. Have a great day.
Great product and fast delivery 👍
26 mars 2025
Réponse de Mill Timber Direct
That's good to hear Mike, thank you. Enjoy your day, Mill Timber Direct
Great service again!
When I explained that I had injured my arm they sent an extra guy to help move the delivery to the back yard despite usually only doing kerbside deliveries.
Thank you to Mill Timber and the very helpful delivery guys.
28 mars 2025
Réponse de Mill Timber Direct
Hi Jason, we're happy to help and I'll pass on your kind feedback to our Crumlin branch who delivered your order. I hope your arm is on the mend and have a good day. Mill Timber Direct.
The website was easy to use
The website was easy to use, great prices, quick delivery. And all the material ordered was fantastic quality!
26 mars 2025
Réponse de Mill Timber Direct
Thank you for your feedback Colin, it's much appreciated. Have great day, Mill Timber Direct.
Fair prices, Great service
Fair prices, easy to order and good communication.
Delivery very good and driver very pleasant.
22 mars 2025
Réponse de Mill Timber Direct
Thank you for your lovely feedback which I'll pass on to our Crumlin branch. Have a great day, Mill Timber Direct.
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