I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus
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I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus
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Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
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I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Voir plus
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Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
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Écrit par l'entreprise
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Royaume-Uni
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First I will mention the delivery guys. Absolutely brilliant and friendly. Well pleased with my order, all there and delivered on time. Definitely use Mill timber direct for future projects.🙏

Réponse de Mill Timber Direct
The driver was excellent

Réponse de Mill Timber Direct
Great product and fantastic customer service. Will definitely use again.

Réponse de Mill Timber Direct
I would have given 5 star but for the online order that didn’t give me the option for free home delivery which I had to ring up next day to organise it which I think was possibly a website glitch. The order was delivered in good time and no banana wood 😉 all was true and straight. 5 star goes to the driver who was very helpful with off loading in to garden from drive and very friendly. As a retired builder I’ve experienced all sorts with varying levels of service but would definitely recommend this timber supplies.

Réponse de Mill Timber Direct
Excellent experience of purchasing feather edge fence boards from start to finish. From ease of ordering correct boards due to online calculator to being kept up to date about the delivery and the driver leaving them where I requested. Nothing was too much trouble and would 100% recommend and use again

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I ordered 3 side gates of the same kind. One of the three they delivered was different to what I had ordered.

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Great product, arrived on time with a friendly and helpful driver. Thank you!

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Réponse de Mill Timber Direct
Waited 30 hours to collect, got told to come and pick up but order was not there, ordered grey dry stone dust, got orange soaked washed out dust, full of water. No good but paid and left never to return. Messed about...

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Terrible delivery circa two weeks late,but excellent sup[port from staff and delivery driver.Very good quality product

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Product I requested was readily available and the staff were very helpful

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Good products, delivered when they said and delivery driver very helpful

Réponse de Mill Timber Direct
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