I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus
L'entreprise a répondu
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Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
L'entreprise a répondu
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Voir plus
L'entreprise a répondu
Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bois
- Fournisseur de matériaux de construction
- Fournisseur de bois de chauffage
- Magasin d'articles pour l'aménagement paysager
- Entreprise de panneaux de bois contreplaqué et aggloméré
- Fournisseur de bois
À propos de Mill Timber Direct
Écrit par l'entreprise
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Coordonnées de contact
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Royaume-Uni
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Excellent
514 avis
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Speedy delivery friendly helpful driver
11 décembre 2024
Réponse de Mill Timber Direct
Hello Gerald. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Excellent service
Needed a delivery of treated timber just before Christmas, service was outstanding delivered on their last working day, polite delivery driver, very reasonable cost of timber in todays market, and good quality
18 décembre 2024
Réponse de Mill Timber Direct
Hello Mr Wright. Thank you for the 5 star review! I see that you were served by the Newport branch, they have a great team don't they, I'm pleased they managed to complete your delivery on time and I will pass on the positive feedback. Kind regards, Mill Timber Direct
Réponse de Mill Timber Direct
Hello Mrs Wightman. Thank you for choosing the collection service from our Cardiff branch, the team are nice there as well. Thank you for the great review and see you on the next one. Mill Timber Direct
Eventually I received my fence panel
Eventually I received my fence panel, apparently it was the first one was broken in transit. Delivery Driver was good. Thank you.
25 novembre 2024
Réponse de Mill Timber Direct
Hello Mrs Harris. Yes I recall the sitution and yes this did cause a delay in getting you a quality item. Considering the circumstances we are always appreciative of a review. Mill Timber Direct
Cannot fault order from start and…
Cannot fault order from start and delivery excellent service.
12 décembre 2024
Réponse de Mill Timber Direct
Hello Mr Anderson. We appreciate you taking the time to leave us those kind comments. Hopefully we will see you on the next order soon. Mill Timber Direct
Excellent customer service
Excellent customer service. Both from the call centre to local branch (Duchy Cornwall) and the delivery driver who unloaded and stacked very neatly in our carport rather the drive a lot of material on his own.
11 décembre 2024
Réponse de Mill Timber Direct
Hello there and thank you for the 5 star review. Nice to have feedback for both the office and the driver especially with the placement of your items. All feedback is passed on to the delivering branch so thank you for your comments. All the best Mill Timber Direct
They were so easy to order from &…
They were so easy to order from & collect. I will definitely use them again
8 décembre 2024
Réponse de Mill Timber Direct
Hello Louise. Thank you for the review and for using our collection service. You used our Newport branch for your collection so I'm pleased that you were happy. Kind regards, Mill Timber Direct
Réponse de Mill Timber Direct
Hello Beth. Thank you very much for the 5 star review! You were served by the Crumlin branch so your feedback and score will be shared with the team. Kind regards, Mill Timber Direct
Réponse de Mill Timber Direct
Hello Mr Hill. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct
Oak Sleepers
Great quality product at a great price. Needed six of these for a garden project. Three were delivered and the remainder the following week. Could have let me know the position but didn't cause any grief. Website made ordering very easy. Many thanks.
25 novembre 2024
Réponse de Mill Timber Direct
Hi Ceri, thank you for the 4 star review, I apologise that the team didn't communicate the split order with you, they usually would. I'm glad it didn't cause any delays with your project and that the experience as a whole was positive. Mill Timber Direct
Delivered on time and I was kept…
Delivered on time and I was kept updated on delivery time .
24 novembre 2024
Réponse de Mill Timber Direct
Hello Mrs Jones, Thank you very much for sharing your thoughts on the Cardiff team, we always appreciate a 5 star review. All the best, Mill Timber Direct
Wood is very good quality
Wood is very good quality. Company went out if their way to get product to us after a small issue with supply.
18 novembre 2024
Réponse de Mill Timber Direct
Hello Mrs Davies, thank you for the 5 star review. Looks like our Duchy branch in Cornwall looked after you! Kind regards, Mill Timber Direct
Got exactly what I wanted in a timely…
Got exactly what I wanted in a timely manner and the product was better than I expected.
9 novembre 2024
Réponse de Mill Timber Direct
Hello Mr Whitehead. Thank you for ordering our Unseasoned Waney edge timber, it's a lovely product isn't it, I'm glad it exceeded your expectations. All the best, Mill Timber Direct
Réponse de Mill Timber Direct
Hello Constantin. Thank you very much for taking the time to leave our Duchy branch a review. I'm pleased that they have taken good care of you. Kind regards, Mill Timber Direct
Réponse de Mill Timber Direct
Hello Kel. You were served by the Newport branch and I'm glad they met your expectations! All the best, Mill Timber Direct
Helpful and knowledgeable.
Friendly staff, helpful and knowledgeable. Easy access to load our wood and gravel into our car. Great prices and good straight timber.
6 novembre 2024
Réponse de Mill Timber Direct
Hello Simeon. Our team in the Crumlin branch continue to impress, many of the team have been in the industry for a long time and have lots of experience to share. All the best, Mill Timber Direct
Ordered Online
Ordered online, really quick with delivery, very pleased with purchase, quality timber.
17 octobre 2024
Réponse de Mill Timber Direct
Hello Harriet. Thank you very much for your positive comments, we appreciate your 5 star review and hope to deliver to you again soon. Mill Timber Direct
Réponse de Mill Timber Direct
Hello Jayne. Thank you for the lovely reply, we really aprpeciate it! Hope to see you back on the website soon. Mill Timber Direct
Dried Firewood Logs
Bought my first batch of netted firewood logs last week, as a test to see how they went. Slightly cheaper than my usual supplier, and more local-ish. Wood is cut to perfect length, and burns for a long time. Gives off a high amount of heat.
20 octobre 2024
Réponse de Mill Timber Direct
Hello Mr Owen. It seems like the firewood exceeded your expectations then? Thats what we like to hear! We have plenty of stock and with the winter coming we'll be ready for your next order. Kind regards, Mill Timber Direct.
Another order placed
Another order placed, great service and price once again, many thanks
29 octobre 2024
Avis spontané
Réponse de Mill Timber Direct
Hello Mark. Nice to see you again, and we always appreciate you taking the time to share your thoughts. These are passed on to the team and a nice way to let the guys know they're appreciated. Kind regards, Mill Timber Direct
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