Minsterbaywatch Avis 

I accidentally put my own car’s registration in the machine when paying the parking fee for my wife’s car. Appeal is pointless they just refer you to POPLA, an association they pay to represent them, who just uphold the ‘demand with menaces’ notice. I proved my case, beyond reasonable doubt, with my ticket and the V5’s for both vehicles but they ignored this and MB pursued the money. They make it impossible to contact them so it very difficult to pursue further. I paid the £100 demand, less the parking fee I paid for the car that wasn’t there and they are now pursuing me for that £2.50.
Companies House will give the names and addresses of the owners if anyone wishes to write to them.

See you in court!!

WARNING. Do not use their car parks. Their ticket machines are faulty, they have poor lighting and poor signage. The payment options are confusing, misleading and not fit for purpose. Complaints and appeals are either ignored or rejected. Find somewhere else to park and don't give your money to this rip-off firm. Sharp practices. !!!!

Where do we start! I visited a leisure complex with my children in July 2023! Yes 2023! Had a lovely day out. Not long after received a PCN. Challenged it immediately, this was rejected, appealed again rejected even despite providing booking confirmation and payment confirmation. All of 2024 I was badgered by Gladstone solicitors whom act on behalf of Minster. This is where it got interesting to say the least. (They will be getting a separate review). Was met by unhelpful staff who even hung up on me, failed to respond to emails in a timely manner. So off to court we went in January 2025! Needless to say I WON the case a £55 fine at the start and they wanted £455 in court! Robbers! This company needs to go on a case by case basis and not some robotic system that could have you end up
with a ccj for a parking fine. Distressed doesn't even come close to how this whole carry on made me feel and really pushed me over the edge. Right is right at the end of day. I will be very cautious about car parks going forward.

My tenant and I (Landlord) went to the Wolverhampton Council and parked my car at St Peter and St Paul Catholic Church, Wolverhampton WV1. I entered the car park at 13.21.47 and exit at 14.12.17 (50 min and 30 sec although I paid for 2 hours) on 25/07/ 2024.
When you call the phone number to pay the charges, the audio message speaks the car registration number of your car and asks you to confirm it and the period you wish to park. I paid £2.45 by Debit Card for 2 hours but used it only for 50 min and 30 sec. (less than 1 Hour). After the payment received, the audio machine speaks and tells you the exit time.
On 01/08/2024, I was issued with a fine of £100. I appealed which was rejected and increased the fine to £155. I also told them that I am a 78 years old and a retired person with heart condition and under going treatment. Therefore, I do not need stress and anxiety that deteriorates my health.
On 23/01/2025, I received a SMS from Gladstones Solicitors demanding the payment. I explained to them that I appealed and it was refused. They told me that the matter will have to go to the Courts and I accepted their challenge since I have the evidence of payment.
I am most astonished that to recover a small fee Minsterbaywatch are prepared to go to such a length and spend hundreds of pounds (GBP). What sort of administration have they got? It's a pathetic administration.

I won't be returning to Teesside Park anymore. Fined for giving them my business for 5hrs and 3 minutes. Didn't see the signs tbh as it was so busy getting in and out and when your not expecting to have to pay to park or have a parking time limit, i mean when did this even become a thing? Then I probably spent longer than I normally would shopping in Teesside park due to the time of year and exceptional busy shops.
I would appeal but after reading other reviews, I would clearly be wasting my time. Let's see how long it is before we see empty units at Teesside Park when people go elsewhere to shop!!!
Disgraceful!

ZERO STARS - Dysfunctional Administration - Parking Charge fine issued to my wife for a car she traded in to a garage over four months previously!
Filled in the transfer liability online and got no response from website after pressing "submit".
This is because the Minsterbaywatch website does not acknowledge receipt of the transfer of liability notification!!
An email to their enquiries received - We do not discuss any matters relating to any specific PCN over the telephone or engage with regards to any correspondence outside of the appeal process.
Not helpful.
In a subsequent email again asking if they had received the previously submitted liability transfer information I received - initiating further correspondence will not be responded to!!
Incredible, I take it they have never heard that the that in law parties should be encouraged as far as possible to settle their disputes and to fully and frankly put their cards on the table in order to do so.

I wouldn't give them any star if I could. They sent us a parking fine of £100 We parked lawfully via JustPark on Shannon St, Leeds, and I showed them the receipts and booking, yet they said they didn't have the registration of our car on their list of parking. Not our fault, we showed them the booking showing the car reg etc., won't be using them again, and won't be paying either.

Teeside park retail should be ashamed of themselves….Scum taking money from people that are going the the retail park to keep them in business, I blame the retail park for letting scum like this rob people of 60 to a 100

Have received a 100 pound parking fine from this company which I appealed I had a blue disabled badge on display which I sent photographic proof to them but still turned down my appeal. Awful.

These appalling money-grabbing vultures have just billed me for £100.00 for an incident with a hire car, on October 7th when I had already paid for 2 hours through RINGO but unfortunatel was unable to return to my car within that time. The HIre Car company, Enterprise York subsequently sent me a fine for £35.00 for the excess time which they deducted from my Visa card on 5th November, so why the extra bill for £100 Baywatch? See you in Court...

I received a parking charge penalty today for just 15 minutes. After I parked my car, I forgot to start the parking timer. I realized my mistake after 15 minutes and promptly started the timer. I assumed that I wouldn't encounter any problems for those initial 15 minutes, especially since I am a regular customer of the car park where I received the penalty. This situation is very disappointing, and I feel it's unfortunate.
The Appeal for 71153704
I hope you will cancel that penalty, please.

Truly appalling company. Disproportionate fines, without any attempt to understand the circumstances.

No stars for this company! Pulled into the Riverside car park to deal with 3 year old who was choking in child seat in back of car due to having vomited. A very frightening situation for grandparents trying to help her , clean her up and calm her distress. We were there for 16 minutes and received a PCN . Appealed to the company due to emergency circumstances but appeal failed. Absolutely pointless appealing to POPLA (supposedly independent) . Hateful blood sucking company. Complete low life.

So, a vulnerable patient has lost her parking badge to use, put a note in the window, stating this (been waiting months for new one to arrive) I challenged this but still had to pay! You can’t speak to anyone either! Disgusting company

I received the same letter like everyone
Need to pay £155 without sending any previous letter
The contravention was happened in 08/10/2024 and the date of issue is 15/10/2024
I didn’t receive any letter at this time period and I received a letter yesterday (20.11.2024) that demand for payment of unpaid charges

I think this company makes more than millions pounds with making this kind of joke

Where can I complain about this kind of fraud

As other reviewers, I received a Demand of Payment of Unapaid Charge claiming that I had ignored a previous notice and demanding £155. I never received any previous letter from them. It seems to be a pattern. I have reported them to the fraud office at York. How much money have they managed to make through this scam so far?

Awful disgusting company- husband terminally ill with cancer . Just found out cancer progressed and they still fined £100 for parking in a disabled bay with an out of date disabled badge renewal delayed due to council backlog.Car parked at Teesside Park which is FREE parking for everyone so clearly making money just out of targeting the most vulnerable.
Shameless and cowardly why don’t you put a name on the letters you send out ?

I parked in one of their sites in Cornwall - who are happy to collect taxes from tourists - and didn’t allow for the time it took to download the E-Charging App, a matter of minutes & earned £100 fine. It’s racketeering, plain & simple.

Bullies who should be regulated better, it’s disturbing companies as such get away with targeting people for the wrong reasons for profit. I was charged for using a gym car park jd in Huddersfield that I was entitled to use I evidenced clocking in and out of the gym via a door time stamp yet because I have no evidence of a faulty tablet or evidence I logged my registration, I have apparently breached the contract is the expectation to film yourself signing in? They have a reputation of charging gym customers and have been in the press they seem to take a blanket approach with appeals and no common sense. People Go to the gym for mental health reasons and here we are with a greedy company exploiting people finding loops holes to generate profit, there has been publicity in recent years of suicides due to threats over similar charges and threats of debt collectors this company should be ashamed of themselves and there needs to better consumer protection so company’s can’t do this. I paid the charge which they discounted with the wording of a good Will gesture due to the numerous reviews of people trying to challenge tickets, the letter wording is also passive aggressive in the sense where they discourage you from challenging further which are aggressive tactics, I actually want to join another gym because a gym who supports a company as such are just as bad. What’s even more dissapointing is this company will completly
Disregard this feedback, due to the numerous other negative reviews and reputation.