I ordered several items, Nicotine base and VG etc £95.96 total. Owner gave me a royal mail tracking number but it just said they hadn't received it yet. I spoke to owner and he said he would resend th... Voir plus
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Lisez les avis des autres
Placed an order which was never received. Attempted to contact them by email and received no response. The bank had to refund me as Mistervape just took the money and ignored me. As my first order and... Voir plus
Delivery - Very good delivery time, delivered within 3 working days. Dispatched on time and tracking number given. Customer service - I didn't need to contact mister vape, everthing went through... Voir plus
L'entreprise a répondu
Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... Voir plus
À propos de l'entreprise
- Magasin de cigarettes électroniques
- aussi dans
- Bureau de tabac
- Exportateur de tabac
- Grossiste en batteries
- Magasin de batteries
- Magasin de vaporiseurs
Écrit par l'entreprise
MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.
Coordonnées de contact
234-236 Holme Lane, S6 4JZ, Sheffield, Royaume-Uni
- support@mistervape.co.uk
- mistervape.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Mister Vape
Ordered the new matrix kit and arrived…
Ordered the new matrix kit and arrived within 2 days. The kit is perfect, works great with nic salts. Service was fab and have already put a new order in for some nic salt flavours.
Hoping that the new flavours im trying work and taste great.

Réponse de Mister Vape
Fast delivery and received within 2…
Fast delivery and received within 2 days. Good vapes.

Réponse de Mister Vape
Mister vape is a really good company…
Mister vape is a really good company providing all sorts of vaping supplies and accessories.
I ordered some nicotine and was pleased with the end result.
Thanks to Jay for his amazing customer service skills

Réponse de Mister Vape
Received next day after I ordered
Received next day after I ordered. Super quick to post within minutes. I only ordered some small pods but didn't expect them to be delivered in such quick time.
Can't give them anymore praise for the order.

Réponse de Mister Vape
Best experience with a vape company…
Best experience with a vape company I've had. Very quick to dispatch came in a plain package and delivered within 24 hours.
Liquids were very tasty and just ordered some clearance items at 99p. Got a bargain.

Réponse de Mister Vape
Had an issue with one of the vape kits…
Had an issue with one of the vape kits that I bought, it wasn't working. They paid for it to be sent back, and replaced it with no hassle.
Very happy with the service that was provided. Glad it got sorted out by the team.

Réponse de Mister Vape
Arrived next day
Arrived next day, no hassle delivery. Super quick. Good products, works well so far.

Réponse de Mister Vape
Superb customer support
Superb customer support. When I made the order I accidently put my wrong address down and didn't noticed until they dispatched it. After contacting them they were able to pull back the order from the courier and I could see they did just that. I expected them to wait for the order to be returned before sending out my order. However I received my order then next day, so they sent out a replacement for me without me having to wait for the wrong address to be returned.
Service was spot on and very happy with my order received.
Quick delivery
Quick delivery, customer service was excellent. Contacted them to get a precise shipping quote and they delivered to me in Ireland. Very good because I've been struggling to get nicotine over here but got DIY stuff now. On to making my vape juices.
Dispatch within same day and Excellent Customer Service
Dispatch within same day. I wanted to add few additional stuff, Jay from customer care added them without any additional charge.
Good service from the start to finish…
Good service from the start to finish of my order. Quickish delivery. Product is really well made.
Been buying nicotine from mistervape…
Been buying nicotine from mistervape for a good while. Always buying 10litres in bulk and the quality is very good. One of the best nicotine products I've had ever.
Just replaced another order with them and happy with the service provided, delivered to me within 3 days so glad about that.
I have no recent issues with them, keep up the fantastic work.
ingen pakke
ingen pakke
ingen mail respons
ingen tracking info
luger af scam firma de hæver pengne med det samme uden at sende mail med tracking link
Thank you for the help
Thank you for the help. Really appreciated you going out of your way to help me set up my new kit. I am a newbie when it comes to vaping, but mistervape helped me set up the kit and walked through every step and took an hour out of there time to help.
So happy I've got it working and wouldn't go anywhere else. Top marks.
No order and no email response
I ordered a week ago, paid for 48 hour delivery, said it had been dispatched but the courier still hasn’t received after a few days, emailed support to ask for an update and no reply from them.
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