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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered several items, Nicotine base and VG etc £95.96 total. Owner gave me a royal mail tracking number but it just said they hadn't received it yet. I spoke to owner and he said he would resend th... Voir plus

Noté 5 sur 5 étoiles

Placed an order which was never received. Attempted to contact them by email and received no response. The bank had to refund me as Mistervape just took the money and ignored me. As my first order and... Voir plus

Noté 5 sur 5 étoiles

Delivery - Very good delivery time, delivered within 3 working days. Dispatched on time and tracking number given. Customer service - I didn't need to contact mister vape, everthing went through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... Voir plus

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. aussi dans
  3. Bureau de tabac
  4. Exportateur de tabac
  5. Grossiste en batteries
  6. Magasin de batteries
  7. Magasin de vaporiseurs

Écrit par l'entreprise

MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

703 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(703)

61 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality service

Quality service. Good deal on the vapes.

18 août 2025
Logo de Mister Vape

Réponse de Mister Vape

Hi Lauren,

Thank you so much for taking the time to leave this review!

We're thrilled to hear that you had a great experience and that you're happy with the quality of our service and the deals you found on our vapes. Your feedback means a lot to us.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Perfect score

Perfect score, perfect delivery. Arrived pretty fast.

18 août 2025
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Réponse de Mister Vape

Thanks, Sam! We're so glad to hear you're happy with your order. We always aim for a perfect score and quick delivery, so it's great to know we hit the mark for you.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Ordered the new matrix kit and arrived…

Ordered the new matrix kit and arrived within 2 days. The kit is perfect, works great with nic salts. Service was fab and have already put a new order in for some nic salt flavours.

Hoping that the new flavours im trying work and taste great.

15 août 2025
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Réponse de Mister Vape

Thanks so much, Chris! We're thrilled to hear that your new Matrix kit arrived so quickly and that you're enjoying it with your nic salts.

It's great to know our service was "fab" for you, and we really appreciate you placing another order with us for new flavours. We hope you love them!

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Fast delivery and received within 2…

Fast delivery and received within 2 days. Good vapes.

14 août 2025
Logo de Mister Vape

Réponse de Mister Vape

Thanks for the review, J! We're glad to hear you're happy with your vapes and that your order arrived so quickly. We appreciate your feedback.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Mister vape is a really good company…

Mister vape is a really good company providing all sorts of vaping supplies and accessories.

I ordered some nicotine and was pleased with the end result.

Thanks to Jay for his amazing customer service skills

13 août 2025
Avis spontané
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Réponse de Mister Vape

Thanks so much for the kind words, Tyrone! We're thrilled to hear that you're happy with your order and that you had a great experience with our customer service.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Received next day after I ordered

Received next day after I ordered. Super quick to post within minutes. I only ordered some small pods but didn't expect them to be delivered in such quick time.

Can't give them anymore praise for the order.

11 août 2025
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Réponse de Mister Vape

Thanks so much, Richard! We're thrilled to hear that your order arrived the very next day. We always aim to get orders shipped as fast as possible, so it's great to know we got your pods to you so quickly.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Received very fast

Received very fast. Quick and simple process.

11 août 2025
Logo de Mister Vape

Réponse de Mister Vape

Thanks so much for the review! We're glad to hear that the process was quick and simple for you and that your order arrived so fast.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Best experience with a vape company…

Best experience with a vape company I've had. Very quick to dispatch came in a plain package and delivered within 24 hours.

Liquids were very tasty and just ordered some clearance items at 99p. Got a bargain.

11 août 2025
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Réponse de Mister Vape

Thanks so much for the fantastic review, Paul!

We're thrilled to hear that you had the best experience with us and that your order was dispatched quickly and delivered within 24 hours in discreet packaging. It's also great to know you're enjoying the liquids and that you grabbed a bargain on our clearance items!

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Had an issue with one of the vape kits…

Had an issue with one of the vape kits that I bought, it wasn't working. They paid for it to be sent back, and replaced it with no hassle.

Very happy with the service that was provided. Glad it got sorted out by the team.

7 août 2025
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Réponse de Mister Vape

Thanks for the review, Richard!

We're really glad to hear that we were able to get the issue sorted out for you quickly and without any hassle. Providing great service is our top priority, and it's fantastic to know that you're happy with the outcome.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Arrived next day

Arrived next day, no hassle delivery. Super quick. Good products, works well so far.

4 août 2025
Logo de Mister Vape

Réponse de Mister Vape

Thanks so much for the review, Sharon!

We're glad to hear your order arrived quickly with no hassle, and that you're happy with the products. We appreciate your feedback!

All the best,
Jay
mistervape.co.uk

Noté 3 sur 5 étoiles

Satisfactory.

Items as described.

24 juillet 2025
Logo de Mister Vape

Réponse de Mister Vape

Thanks for the feedback, Paul! We're glad to hear that you're happy with your order and that the items were as described.

All the best,
Jay
mistervape.co.uk

Noté 5 sur 5 étoiles

Superb customer support

Superb customer support. When I made the order I accidently put my wrong address down and didn't noticed until they dispatched it. After contacting them they were able to pull back the order from the courier and I could see they did just that. I expected them to wait for the order to be returned before sending out my order. However I received my order then next day, so they sent out a replacement for me without me having to wait for the wrong address to be returned.

Service was spot on and very happy with my order received.

21 juillet 2025
Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, customer service was excellent. Contacted them to get a precise shipping quote and they delivered to me in Ireland. Very good because I've been struggling to get nicotine over here but got DIY stuff now. On to making my vape juices.

18 juillet 2025
Noté 5 sur 5 étoiles

Been buying nicotine from mistervape…

Been buying nicotine from mistervape for a good while. Always buying 10litres in bulk and the quality is very good. One of the best nicotine products I've had ever.

Just replaced another order with them and happy with the service provided, delivered to me within 3 days so glad about that.

I have no recent issues with them, keep up the fantastic work.

16 juillet 2025
Noté 1 sur 5 étoiles

ingen pakke

ingen pakke
ingen mail respons
ingen tracking info
luger af scam firma de hæver pengne med det samme uden at sende mail med tracking link

5 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you for the help

Thank you for the help. Really appreciated you going out of your way to help me set up my new kit. I am a newbie when it comes to vaping, but mistervape helped me set up the kit and walked through every step and took an hour out of there time to help.

So happy I've got it working and wouldn't go anywhere else. Top marks.

15 juillet 2025
Noté 1 sur 5 étoiles

No order and no email response

I ordered a week ago, paid for 48 hour delivery, said it had been dispatched but the courier still hasn’t received after a few days, emailed support to ask for an update and no reply from them.

4 juillet 2025

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