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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered several items, Nicotine base and VG etc £95.96 total. Owner gave me a royal mail tracking number but it just said they hadn't received it yet. I spoke to owner and he said he would resend th... Voir plus

Noté 5 sur 5 étoiles

Placed an order which was never received. Attempted to contact them by email and received no response. The bank had to refund me as Mistervape just took the money and ignored me. As my first order and... Voir plus

Noté 5 sur 5 étoiles

Delivery - Very good delivery time, delivered within 3 working days. Dispatched on time and tracking number given. Customer service - I didn't need to contact mister vape, everthing went through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... Voir plus

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. aussi dans
  3. Bureau de tabac
  4. Exportateur de tabac
  5. Grossiste en batteries
  6. Magasin de batteries
  7. Magasin de vaporiseurs

Écrit par l'entreprise

MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

703 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(703)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This was my 1st order with Mister Vape

This was my 1st order with Mister Vape. it was a super easy process. delivery came within 3 days, because i ordered late at night, i chose this company because they had some good reviews recently. they have had so many flavours and kits to choose from, very happy i chose mister vape. will be returning in the new year for sure.

13 décembre 2024
Noté 1 sur 5 étoiles

TERRIBLE!!

I'd leave zero stars if I could. I ordered an eleaf Melo 5 tank over a month ago and I still haven't received it.. the contact number from the website doesn't work, and the customer service team, when emailed, either take too long to respond or they don't respond at all! The postage method was supposed to be tracked, but I didn't at all receive a tracking number. When I asked for it, I was ignored. I ended up having to get a refund through my bank, of which I've now discovered has been challenged by Mister Vape! The audacity! I'll never be ordering from this merchant ever again, and I'll be advising all of my family, friends, and anyone reading this review to also avoid.

6 novembre 2024
Avis spontané
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Réponse de Mister Vape

Hello Martin,

I am very sorry to hear that you have had such an experience. I can't match up your order details in our system. I have sent a request for more information, so one of our team can take a look into that for you.

Kind regards,
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Top dog

Top dog! Proper excited to play around with my new kit, haven't had the chance yet as it came justbefore i was going to work. all liquids have arrived intact. super duper!

6 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, went above and beyond to resolve my issue.

6 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Great experience

Great experience, arrived very quickly. Good and easy from start to end

5 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Delivery

Delivery - Very good delivery time, delivered within 3 working days. Dispatched on time and tracking number given.

Customer service - I didn't need to contact mister vape, everthing went through very smoothly.

Product - Quality peice of kit, coils work perfectly and flavour is very good, comes through exactly as it should do. I purchased 2 tecc arc slim kits. both working fine.

9 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 1 sur 5 étoiles

Ordered a vape from Mister Vape

Ordered a vape from Mister Vape, told it would be 5 working days to be delivered. Emailed after 10 working days to be told a replacement would be sent. It’s been over a month and still no vape. Asked for the vape, a replacement or a refund today, waiting on a reply but not hopeful I will receive one or the vape I ordered. Shocking service

18 novembre 2024
Avis spontané
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Réponse de Mister Vape

Hello Anna,

Thank you for leaving a review, I am very sorry to hear that you have had such experience with Mister Vape.

I can't match up your details in our system, I have sent a request for more information, so one of our team can help resolve.

Kind regards,
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Great customer service and order…

Great customer service and order received, super fast delivery and very well packaged up, some free goodies were received aswell, although i'm not sure i have any use for them as it was some bottle opener and neck rd. but appreciate the gesture anyway

4 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Top service

Top service, really happy with my order. Received everything very quickly. a real discovery of a find for some bargains.

4 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Received my small little of bottle of…

Received my small little of bottle of nicotine this morning, wrapped really well, i paid for 24 royal mail and it came within 2 days. i am happy with the service.

3 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

My very first order with this company

My very first order with this company. I made just the other day, it came very quick, much quicker then i had expected. I purchased a small handy little kit thats made by a company called geek vape. it really packs a punch to say it's just a small handheld vape kit.

I am so pleased to have received and purchased this kit, it really does help me keep of the ciggies, because i keep going back to cigs quite often, but this kit i'm not even craving a cig.

big big shout out to mister vape for the help provided before checkout, i was on there live chat and the person i talked to i think his name was james, he walked me through my order, so pleased with it.

2 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Very helpful and good service

Very helpful and good service, quickly arrived and was delivered by royal mail. i have had no hassles with this order from mister vape.

2 décembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Top top service

Top top service, just what i needed, some nicotine delivered fast!

27 novembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Delivered arrived on time

Delivered arrived on time, products are fantastic and are 100% genuine, i've personally checked up on the manufactures website to make sure i wasn't buying a dodgy item. an all good round service.

26 novembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

A real diamond in the rough

A real diamond in the rough, ended up getting a charger worth £30 for only 99p just because of there offers. thought it was a bit iffy if you ask me, but items delivered and only spent £6 and got about £60 worth of stuff.

26 novembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

I order from mister vape on more a less…

I order from mister vape on more a less a weekly basis. They have some really high quality flavours in stock and some awesome looking kits. the prices are really good and customer service is fab.

I rarely get any issues with my orders, but if i do, there customer support is always on hand to help me out. You can track your order via royal mail or evri i've noticed they have started to use recently. Great service from a great vape business.

25 novembre 2024
Logo de Mister Vape

Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Very good service from mister vape

Very good service from mister vape, there was an issue with royal mail and they kept me updated with my parcel. i have received it this morning and everything looks great, no complaints with the service here.

24 novembre 2024
Logo de Mister Vape

Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Fast postage

Fast postage, excellent vape deals, they have some great offers on at 99p at the moment. literally i think there just getting rid of everything at 99p, just bought a whole bundh of stuff.

22 novembre 2024
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Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Excllent service

Excllent service, went above and beyond for me. I didn't know what i was doing with my kit, so when i spoke to customer service they literally sent me a video setting it up for me and i followed that video and got it working perfectly. I am very happy with the service and product from mister vape.

22 novembre 2024
Logo de Mister Vape

Réponse de Mister Vape

Hello ,

Thank you for your review,

We appreciate it,

Kind regards
Terry
Mister Vape Team

Noté 5 sur 5 étoiles

Just what the docotr has ordered

Just what the docotr has ordered, literally. I was told by my doctor i needed to quit smoking, so i found mister vape and there customer service was fantastic, found me a kit way under my budget,.

What surprised me is, i gave them a budget of £100 and unlike other shops, they actually went out and told me there isn't need to spend that much and came back with a kit for £30 and said thats much better then kits at £80, so they had a lot of room to play with and i must say you don't get many honest reatailers doing that!

22 novembre 2024
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Réponse de Mister Vape

Hello Callum,

Thank you for your kind review,
Much appreciated

Terry
Mister Vape

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