I had a specific request for a product with a European plug, and Mitchell Cooper where able to provide it at a reasonable price compared to other companies. The whole process was smooth, and their... Voir plus
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I ordered an ice cream maker from Mitchell & Cooper and, when they realised they could not deliver it the next day, they gave me a more expensive model at no extra cost. That exceeded my expectations... Voir plus
Full credit to the M&C team for turning around a truly horrendous initial customer experience – including a delivery driver who got into an accident in front of my shop. Even during a period of disrup... Voir plus
What a pleasure to have been directed by Nemox to their UK disti. A fantastic attitude to customer and sales support, no matter how small the need. As a inexperienced domestic customer, Jimmy made a j... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We specialise in the design, manufacture and distribution of light catering equipment products for professional use. We have always had a passion for innovative product design that stands the test of time. This philosophy and attention to detail have been at the heart of everything we do, since Alfred Mitchell & Arthur Cooper first started as silversmiths and engravers in 1879 in East London, before evolving into the Mitchell & Cooper company and then later creating the Bonzer® brand we know and love today.
Coordonnées de contact
136-140 Framfield Road, Tn22 5AU, Uckfield, Royaume-Uni
- 01825765511
- sales@mitchellcooper.co.uk
- mitchellcooper.co.uk
4,8
Excellent
67 avis
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Items delivered quickly
20 juin 2020
Avis spontané
First class product
22 mai 2020
Avis spontané
Very happy with the product and the…
Very happy with the product and the service
19 avril 2020
Avis spontané
great service
24 février 2020
Avis spontané
Service was quick and delivered on time
20 février 2020
Avis spontané
Had a payment problem on their website
Had a payment problem on their website. Unable to make a payment.
When the problem was sorted nobody rang back and said payment could know be taken via the site. Tried by myself and payment went through OK
9 février 2020
Avis spontané
Easy to order and quickly sent
4 novembre 2019
Avis spontané
Réponse de Mitchell & Cooper Ltd
Thanks for your feedback. Much appreciated!
Great products, fast.
Ordered some bar equipment and received next day delivery. Easy and reliable. Thank You
6 septembre 2019
Avis spontané
Good range of products which are…
Good range of products which are different to all others.
5 septembre 2019
Avis spontané
Always a pleaseure to deal with M&C.
5 juillet 2019
Avis spontané
Great service and very height quality…
Great service and very height quality products
21 juin 2019
Avis spontané
Réponse de Mitchell & Cooper Ltd
Thanks for the feedback!
Great help and service
18 avril 2019
Avis spontané
Réponse de Mitchell & Cooper Ltd
Thank you for the positive feedback!
always good service and goods arrive…
always good service and goods arrive both promptly and well packed
8 mars 2019
Avis spontané
Réponse de Mitchell & Cooper Ltd
Thanks for the posititive feedback Neil. Much appreciated!
Discontinued Products
We placed an order for 4 products. We received notification immediately that 2 of the lines were discontinued and there was no stock, despite both being in the current literature and on the website.
One week after placing the order we were then advised that another of the products has also been discontinued and there is no stock available.
Stock levels have been an issue for sometime but to have 3 out of 4 products on an order discontinued despite being on the website is unacceptable.
15 février 2019
Avis spontané
Réponse de Mitchell & Cooper Ltd
Hi Debbie. Thanks for your feedback. We are transitioning between 2018 and 2019 catalogues where some products are dropped. We obviously haven't got it quite right this year and will be working hard to ensure the website and customer communication is improved in the future.
Have improved some what recently…
Have improved some what recently although stock on the range of boards is always running out. Customer service has improved greatly now that we have a constant contact, Luci Dixon does a good job and communicates any issues in a timely manner.
15 janvier 2019
Avis spontané
Réponse de Mitchell & Cooper Ltd
Hi Lorna
Thanks very much for your feedback! We will take this on board and try to reduce stock issues in 2019.
Thanks again Jon
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