Molo Finance Avis 1 645

As a broker admin it is really important to be able to communicate and discuss cases quickly to ensure a good experience for all.

Contacted livechat today spoke to Rex, was really helpful and quick with responses.

thank you for an easy and very positive experience.

Anton gave a quick answer with friendly service.
Brilliant!

Very quick service and knowledgeable staff

Good communication with helpful customer service

Paul was efficient, polite and helpful. A breath of fresh air.

I just had a great experience with Paul from support!

He is very nice, professional but friendly. He works fast and efficient. He is such a star!

Quick, Easy & Efficient.

As a broker it's really important to have lenders with good systems and excellent support staff. I dealt with Rex both last week and this week and they were excellent. Super friendly, really helpful and a pleasure to deal with.

Thanks Rex!

rex was very helpful and quickly managed to resolve my issue- THANK YOU

Excellent stress-free process

I had incorrectly input the current address. I spoke to Rex online, who was very professional and eager to help. He resolved the issue within 5 mins - great service!

I have used MOLO to refinance some of my properties via Brokers (Almyra Finance) they have been amazing, I could not wish for better lender! Thank you guys!

Paul did not hesitate to check applications on behalf. Really friendly and helpful. Great professionalism

it seemed daunting to use the system however the chat feels like it real people.

As a broker we need support of the mortgage lender throughout the process and today I had a 'legal mystery' solved by Rex at Molo Finance - this will put my clients mind a rest over the conveyacing ! cheers for your help Rex

Molo was fabulous. Paul helped a lot

Spoke to Rex on Live chat was quick and helpful!

Avoid at all costs.
Initial process for receiving a mortgage offer was standard enough however 4 months later, still not complete.

Constantly receive additional questions from legal teams, often questions that have been answered more than once already.

Should have been a simple buy to let purchase by a UK resident for a UK property, have now spent significant additional legal expenses and likely to face late completion penalties.

Despite several chasers and reminders of the timescale, Molo has shown zero appetite to meet any deadlines and continue at their own snails pace.

I have submitted couple of cases and got very prompt services from member of staff and outcomes are fantastic.

had a great experience working with Rex at Molo Finance. He was incredibly responsive, always quick to reply to queries, and very helpful throughout the process. His support made things much smoother and more efficient. Highly recommended!