Rex is a live chat legend! (and probs a legend in real life too!!!) Always super helpful and friendly, which makes talking to the lender about case queries enjoyable. Keep doing you Rex and th... Voir plus
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Lisez les avis des autres
I had the pleasure of speaking with Jo via Molo's chat service. Jo was very knowledgeable, knew her business and their products very well, very clear. Polite, professional and knowledgable. Becaus... Voir plus
Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Voir plus
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Coordonnées de contact
70 St. Mary Axe, EC3A 8BE , London, Royaume-Uni
- info@molofinance.com
- molofinance.com
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Services are really good!
4 février 2025
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Great experience with Anton today
Great experience with Anton today, simple and effective communication getting the required answers within 5 minutes
3 février 2025
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I had trouble logging in
I had trouble logging in, but Rex from Molo Chat resolved the issue promptly. He was friendly, knowledgeable, and made the entire process seamless. Excellent customer service!
3 février 2025
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Rex was very helpful with my query and…
Rex was very helpful with my query and getting it sorted.
30 janvier 2025
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Worse mortgage company I ever worked…
Worse mortgage company I ever worked with.
Very slow, with lots of paperwork.
Stay away if you don't want to waist your time.
28 janvier 2025
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Anton was very efficient went in…
Anton was very efficient went in dealing with my request!
27 janvier 2025
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This is our first intermediary case…
This is our first intermediary case with Molo and it was a pleasure dealing with Anton today. He was friendly and very helpful, dealing with my query promptly. I look forward to doing more business with Molo.
27 janvier 2025
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Flexible Lender
Flexible Lender
The broker support on the live chat was great and they did not dismiss my query like some other more mainstream lenders would have. They listened, and Rex especially took the time to speak to the underwriters and get my issue resolved. Would highly recommend.
24 janvier 2025
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solicitor change
i had an issue regarding the selected solicitor for my case. but the assistant, Rex, was a huge help and ensured my case was fixed from his end. great customer service from him.
23 janvier 2025
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Anton was helpful and gave answers to…
Anton was helpful and gave answers to the questions directly which is helpful
23 janvier 2025
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Was Speaking to Rex ⭐⭐⭐⭐⭐
Was Speaking to Rex ⭐⭐⭐⭐⭐
Just had a great chat with Rex about a client I recently got approved. I was a bit unsure about the product I could place them on, but Rex confirmed everything in under 2 minutes!
It’s so refreshing to be able to speak to a real human and not just a chatbot. Thanks for the quick and solid support, Rex—definitely a 5-star experience!
#CustomerService
20 janvier 2025
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Thanks Rex!
20 janvier 2025
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Rex was very helpful
Rex was very helpful, was able to assist with my queries and was fast at responding.
20 janvier 2025
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Anton was patient and quickly resolved…
Anton was patient and quickly resolved my technical issue.
17 janvier 2025
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Rex you are a star!
Rex was very helpful and managed to change an error the broker had keyed easily without fuss. Thank you!
16 janvier 2025
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Anton is excellent
Anton is excellent, very helpful and always exhausts all options before coming to a resolution - instead of just taking the easiest (and often least helpful) route.
15 janvier 2025
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Winda Malingin was very helpful with my…
Winda Malingin was very helpful with my registration and with my inquiry for a new business.
15 janvier 2025
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Excellent service delivery.
Excellent service delivery.
Anton was very helpful as he responded to all my enquiries clearly and concisely.
8 janvier 2025
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