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Lisez les avis des autres

Noté 1 sur 5 étoiles

Chinese scam even though it says 'based in Melbourne, Australia'. I ordered on the 11th of August 2025, and product has still not arrived, of January 2026. I have emailed them on several occasions and... Voir plus

Noté 1 sur 5 étoiles

Dreadful experience. Ordered 13th July, parcel never arrived. Chased uo and mysteriously parcel had just left CHINA. It eventually arrived- only 2 of the 4 items ordered. Cardigan just about acceptabl... Voir plus

Noté 1 sur 5 étoiles

What a joke. Please stay away from this "company" Ordered clothing which took 6 weeks to arrive after multiple email requests and complaints. Clothing arrived in poor quality, in child sizing meant t... Voir plus

Noté 1 sur 5 étoiles

Everything others have reported. Item did not arrive in a timely manner. Repeated excuses and promises to follow up. Finally arrived a suspicious 2 days after reporting it. Product not at all l... Voir plus

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Mauvais

TrustScore 1 sur 5

251 avis

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Tous les avis

(251)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't be fooled by them

Don't be fooled by them. I've been waiting for my order since 13 February. I tried to cancel but a refund was refused. This company is a SCAM, I was fooled by the name, there is nothing Australian about this supposedly company. I have decided to cut my loses because they just tired me. PLEASE DON'T THROW YOUR MONEY AWAY!

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

feels like I’ve been scammed

2 months of waiting - still haven’t received anything
Btw don’t be confused by the word Melbourne in the name - it’s arriving (or in my case NOT arriving) from China.
What I love most is that they keep sending me requests for a review,

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

THIS COMPANY IS A SCAM

Update: what a surprise. I got a full refund but I still haven’t got my products and I wouldn’t use this website ever again

THIS COMPANY IS A SCAM. Ordered two dresses, spent $100. 3 months now and no delivery of items. Emails are written by AI and always apologising and saying they have escalated it to the team and freighter co. Have asked for full refund and unfortunately I didn’t use paypal. So I’m guessing I’ve lost my money. Horrible people who do this. Shame on these companies. Hope karma will find you

19 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Disgusting scam company .

Disgusting scam company .. ordered bag 6 weeks ago and same generic email .. we are sorry .. over and over .. I have demanded refund but let's see if it happens .. do not buy from them ... arghh first time scammed next time will check reviews

5 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM DO NOT BUY FROM HERE

My mother ordered an evening set from my sons up coming wedding ( luckily we had the fore sight for her to purchase something else in case she didn’t like it on ) , she was repeatedly told that it had been shipped and would arrive in time for the wedding but had no tracking number to track it in the end they blocked her email address so she couldn’t contact them .. THIS COMPANY IS IS SCAM AND NEEDS TO BE SHUT DOWN , They are also very deceptive and make it look like they are based in Australia and that your goods will be shipped from Australia when in fact it’s a Chinese company !! luckily we paid via pay pal and have disputed the transaction .. SAVE YOURSELF THE HEARTACHE AND STEER CLEAR OF THESE THIEVES !!

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY from this company!!!!

DO NOt BUY from this company!!!!
It will take FOREVER for you items to arrive and then they will be the wrong size or completely different to what was described! False and misleading!!!!
Then you will be asked if you would like to keep the items for a 20% refund…..ummmm NO!!!!!
Complete dodgy company - do NOT do it!

16 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY THEY ARE A COMPLETE SCAM

Do not buy from this company!! It is a total scam! I purchased an item on 15 February and never received it. I received 3 emails at different times telling me my item was shipped which was false. They refused to refund me constantly giving me different information each time I enquired about my item. DO NOT BUY WITH THIS COMPANY!!!!!!!

14 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered a tshirt over 1 month ago. Sham Chinese company

Ordered a tshirt over 1 month ago. It wasn't a cheap tshirt and the reviews on google at that time. Didn't seem bad. They did despatch almost immediately but the item is im fact coming from China. They aren't an Australian company. A total shame. The only way to contact them is through email and they don't respond. They're tracking just shows China Australia. No real tracking. This is one company the ACCC needs to keep an eye on. It looks like I've lost my $$. I usually avoid anything from China but their website is extremely misleading. It is just another Temu but more expensive and no delivery or service

5 février 2025
Avis spontané
Noté 1 sur 5 étoiles

False claim

I bought two linen dresses which turned out to be polyester and cotton material. The store would not give full refund even though it was falsely claimed to be linen material. The maximum refund I received was 60%

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Just don’t!!!! Quality terrible

As mentioned in other reviews, this is a scam company. Local name, sent from China and registered in Netherlands.

The dresses were not as photographed, fabric definitely not linen and terrible quality. Design of dress nothing like described. I bought two dresses.
After complaining and said I will return them, they offered me 20% refund. I emailed over 12 times to finally get return details.
Postage to China is at your own cost, for two dresses - over $50 and refund processed when it is received. They further insist you use registered express post and insure it incase it ‘gets lost’
At this point you give up and donate it to a charity bin. Honestly there is not one good word to say about this company. Lesson learned! Oh and took over a month to arrive .

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not ever buy from this company

Do not ever buy from this company. The dress arrived six weeks after the order. The dress received was nothing like the advertised product. Every time I enquired about this they had an excuse. Customer service was disgusting and the dress was deplorable and in the worst condition on arrival.
Don’t waste your money. !!

28 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 tops on December the 10th…

I ordered 2 tops on December the 10th they still have not arrived. I keep sending emails and all I get back is You’re order is on your way. I have asked several times that I want my money back. They keep saying apologizes for the inconvenience. Do not buy off this company. My order was 100.00 dollars I will not leave this alone until I get my money back.

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not from Melbourne

Order took 3 weeks.. a supposedly sustainable fashion range from Moore Melbourne ,inferior quality,cheaply made ,sizes incorrect.
Small makes, rubbish fabric.
4 items ordered, All comes from China. Return almost impossible unless you want to pay extra $40 .

28 février 2025
Avis spontané
Noté 1 sur 5 étoiles

The clothes are awful

The clothes are awful! Not like the photos at all and made from cheap, synthetic fabric. The order took two weeks to arrive, suggesting it came from overseas, not Melbourne at all. Overpriced and awful quality, don't use this site!

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't use this site!!

Don't use this site!!! "Temu crap" prices are set for quality design & fabric, its nothing like the quality of the photo's. Threads hanging of cheap fabric. This is false advertising, SUSTAINABLE FASHION!! outrageous claim. They're steeling money. Dropped the price by $60 straight after my order was confirmed. It took 3 weeks to arrive.
I've reported to the ACCC... waste of my time .
DO NOT WASTE YOUR TIME AND MONEY ON THIS SITE.

25 février 2025
Avis spontané
Noté 1 sur 5 étoiles

MOORE-MELBOURNE A ROGUE COMPANY - Buyer Beware!

Moore-Melbourne operate from Netherlands and ship from China. You also get caught with international transaction fees on your credit card. I ordered sandals that turned out to be over-priced and of poor quality. Their name is deliberately misleading - I thought it was a local company based in Melbourne.
When I requested to return the inferior goods, I discovered that return was to China! The so-called company do whatever it takes to discourage the refund, eventually offering only a 20% compensation. At this point, I was aware of the scams used by this company (searched review sites) and cut my losses by accepting their minimal offer of a 20% refund. Be warned - AVOID THIS COMPANY AT ALL COST.

3 février 2025
Avis spontané
Noté 1 sur 5 étoiles

STEER CLEAR!!

STEER CLEAR!!! I wish I had read the reviews before paying AU$105 for a dress which I've now seen on Temu for approximately $12 (different pattern but exactly the same design). The fabric feels cheap, the lining is about 18" shorter than the length of the dress. I told them that I wanted to return it and was offered a 20% refund. It looks nothing like the photo. I said I still want to return it, they then offered me a 40% refund. I then asked for the return address and got an address in China and I have to pay for the return postage. They said I should get
insurance when posting it back. God knows how much this is going to cost me!

25 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Boycott this fake ass brand!!!

Boycott this fake ass brand!!!! Nothing more then $10 cheap Temu clothes no lining no structure nothing like the photos it’s a total scam!!! And you pay a lot.
Only label was a small generic “s” no brand logo. Nasty scam

26 février 2025
Avis spontané

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