Faye was our contact for our buyer. She kept us always updated contacting all others to ensure our move went smoothly. As there was a distance, 190 miles it xxx old have been concerning but knowing th... Voir plus
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Proactive, communicative and excellent - could not ask for more! My partner and I had negative experiences previously when it came to conveyancing so Faye was a breath of fresh air! Could not have... Voir plus
Louise from Move Plus was such a help to us over the course of the house buying process. She was always happy to help chase for an update and as first time buyers she was very patient when we had any... Voir plus
I was contacted by lauryn who asked me to complete some maintenance works in Tamworth on a property. She was very professional and replied super speedy and was very polite! Amazing service!
À propos de l'entreprise
Écrit par l'entreprise
Moveplus is the UK’s premier Part Exchange and Assisted Move Specialist, collaborating with many of the country's housebuilders to manage these schemes seamlessly on their behalf. Our dedicated team ensures a smooth and stress-free process for our clients, managing every step from the initial property valuation to the legal completion. With over 30 years of collective experience, we provide confidence, trust, and honesty in every aspect of the service we offer. Moveplus are fully committed to providing UK housebuilders with the highest quality advice, service and results available within the sector.
Coordonnées de contact
4 The Courtyards, CO4 9PE, Colchester, Royaume-Uni
- 01206694061
- info@move-plus.co.uk
- move-plus.co.uk
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Saray was excellent
Saray was excellent. Great communication and transparency from start to finish. I would highly recommend this service.
We have been very pleased to work with…
We have been very pleased to work with Saray at Move Plus. Her communication is excellent, and she always provides clear and precise instructions. Saray’s professionalism and attention to detail have been invaluable to us. We highly recommend her services! Thank you from a Cleaning Rooms & Co.
Move plus..a new experience.
Mollie contacted me when I was ready to make an offer on the property and was sorted with one phone call.I felt that help was an email or phone call away.I was purchasing a part exchange property which I had never done before although Mollie explained all and everything is so far so good.
Outstanding experience with Saray
Dealing with Saray at Move Plus was an absolute pleasure. Every stage of the process was handled both professionally and efficiently. Excellent, friendly communication experienced throughout — highly recommended.
Working with SARAY and LAURYN
I had the opportunity to work with two incredible individuals SARAY and LAURYN to provide oven and fridge-freezer cleaning small, small, smaller for one of the properties which was on sale. They both were respectful, professional during and after the work, friendly and easy to work with. As a cleaning provider, I look forward to more future working collaborations with SARAY and LAURYN.
Recently dealt with Saray doing some…
Recently dealt with Saray doing some last minute electrical work to get a sale completed. Very efficient and proffesional and got the job organised and complete in no time at all.
Garden maintenance
I recently completed a garden maintenance project for Saray. Dealing with Saray was excellent, very responsive and supported the process fron start to finish. I highly recommend working with Saray and will be keen to support her again in the future.
Great service from Lauryn!
Great service from Lauryn. Good communication and a pleasure to do business with. We appreciate you using our service at ‘Vantastic-waste ltd’ and we hope to work closely with you again soon. Lee & Dan 👍🏻🚛💨
Lauryn provided an excellent service…
Lauryn provided an excellent service from start to finish. She was friendly, professional, and very helpful throughout the process. Communication was clear at every stage, and she provided straightforward instructions which made everything easy to arrange.
The overall service we received was excellent, and Lauryn ensured that everything was handled efficiently and professionally. We would have no hesitation in working with her again in the future and would highly recommend her to others.
Thank you, Lauryn, for all your help.
First time buyers in the UK
MovePlus was great to deal with. Faye was friendly, efficient and readily available for all queries. Thank you for a seamless purchase.
Brilliant supportive service
We used move plus for our first buying and selling experience and it was such a supportive service. Louise Hart was exceptional in communicating with us, supporting us, answering our sometimes silly questions and keeping us informed. Anytime we needed something Louise responded to us at speed. This really helped alleviate any anxieties we had along the way as the process of buying and selling is not an easy one! Would recommend Move Plus especially as a part of purchasing a new build home!
Naomi Sharman at MovePlus has been…
Naomi Sharman at MovePlus has been fantastic! Great communication, friendly and productive. Thank you for your support Naomi.
The service offered by Moveplus has…
The service offered by Moveplus has kept our sale on track. From accepting an offer on our property to completion in 3 months. Thank you to Louise Hart who has liaised with all solicitors in our chain. Keeping us updated with the progress which has helped keep our stress levels down. We would definitely recommend their service.
Professional! Well Organised
I was contracted as an electrician and worked with Lauryn on a property project. She was highly professional, organised, and easy to communicate with. The job was clearly planned, and any queries were dealt with promptly. The entire process, including invoicing and payment arrangements, was handled efficiently. I would not hesitate to work with Lauryn again and would happily recommend her.
House Purchase, no issues
Nelle and Jessica made a complicated house purchase really easy, were able to assure me everything would be alright and kept on top of things. No issues at all.

Réponse de Moveplus
Faye made the process much smoother
Our house sale and purchase had a few hiccups, but through all of the issues Faye from MovePlus was an absolute superstar! She kept us informed every step of the way, and was great at chasing up those pesky solicitors!

Réponse de Moveplus
I recently work with Saray on painting…
I recently work with Saray on painting a whole house refresh ready for sale, Saray was great from start to finish, was clear on what needed to be done,was really easy process was happy to work with Saray.

Réponse de Moveplus
Terrible communication from the start…
Terrible communication from the start to be honest. I am shocked at all the good reviews as we have had nothing but issues. It started off with the agent passing over our details on 6 May and us then having to chase after not hearing from them for over a week. To then discussing part exchange and being told one figure to the next the day the figure being changed by £10,000. We agreed and confirmed we would just double check some figures over the weekend but 100% confirm on the Monday. The Monday morning we then received an email again changing the figure because the “sellers were short of monies”. We then upped it by £5,000 - we heard nothing. I then had to once again chase them for days (whilst I work full time) to be told oh sorry they are going with another buyer. We then received an offer for our property a few days later and were able to proceed down the normal purchase route and offering an additional £10,000 to secure the property and were left for days without answers and having to continuously chase and being told the person dealing with it was on leave. Finally, we had a response that our offer was accepted and sent email confirmation and an ID link which cost £54 and to be told to do this right away. Not even hour later I had a call
from them that another buyer had made an additional offer at 5.20 in the afternoon and they don’t know when they will Be able to get back to us to confirm if us adding additional £5,000 to our offer will be accepted. In the end me and partner gave an ultimatum that we needed to hear from them by 3 PM on Friday with a decision . Of course by 3.30 we heard nothing. We had enough of the delay and the constant doubt and had no confidence in this company that we withdrew from the negotiations.
I have never in my career of working in the legal industry for 15 years experienced such a shoddy service. The lack of communication, us having to constantly chase and them changing the goal posts is to be frank - disgusting service. Their customer service skills and communication skills are clearly lacking and I would advise anyone who is thinking of getting involved with this company to avoid.

Réponse de Moveplus
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