Move with Us Avis 

Very clear instructions and very prompt reply.
Lucie Pett was excellent.
Many thanks

Brilliant service, Beth Buxley has been so helpful!

Carrie-Anne has made my experience so easy for the start of my first home journey. I couldn’t have asked for anymore and fully recommend the team especially Carrie-Anne for quick, reliable responses and updates.

I am currently using Move with us and have found the process up to now very straightforward. Special thanks to Leanne Lane.

Leanne was very patient and professional.

After one or two hiccups everything sorted out by Ryan Pascoe with grateful thanks.

Excellent service and communication - Carrie-Anne Johnson was great with updates and was very professional :-)

Carrie-Anne was extremely helpful, knowledgable, cheerful, pragmatic and quick to act at each stage if the process. It was also easy to contact her by phone for person to person discussion which was invaluable and increasingly difficult to achieve these days.

Millie Durham was easy to communicate with, friendly, helpful. knowledgable of what we needed to complete and chased up documents in a timely manner.

I found that progress was satisfactory throughout but would like to make a special mention to Becky Dean and Carolyn Crooks as they were proactive, kept me frequently updated and happily guided me through the process when necessary
I valued their kindness and the help they gave to me was very much appreciated .
Thank you.

Alex and James were prompt, professional and quick. I cannot recommend either them or Move with Us highly enough!

I am afraid the bad reviews are true. I put an offer into a house on the Monday evening and I did not get this accepted until the Thursday afternoon which seemed painful enough but of course I was over the moon to get my offer excepted. This is a new chapter and all very daunting but exciting anyway I then found out the reason why it took so long is because it was being done by a 3rd party, move with us on behalf of the sellers as they are doing a part exchange.
I read the reviews and became very nervous.
I was told by the estate agent I would have a call Friday morning from them to do the ID checked etc but this call did not come through until 17.25 Friday evening in which the bank holiday was about to start. (I had already called and emailed several times in the day but heard nothing back) Millie said all paperwork would be sent, which it was that evening. I asked if the house could be taken off right move as I had read reviews of a offer being accepted but then declined etc but she informed me this could not be done until they had done the checks etc .. great as I said this was Friday evening before they would be off before Tuesday.
I sent the stuff over and waited until Tuesday afternoon to then be told by Beth 1 that 1. They didn’t know I was in a chain so this makes things different and they need to go back to the seller and 2. Someone else had put an offer in … of course!
She said she would put both offer's forward. I then waited 24 hours to then by told my offer had been declined and that was that basically. Even though 7 days before I had an email saying congratulations my offer had been accepted but clearly not.
This company go up with 2 x agents on purpose and it seems like a bidding game. I understand better offers come in but if only I had been sent the paperwork the Friday morning maybe this could have been avoided, there’s just no urgency or interest!
Just to add salt to the wound 3 days later the house is still on Rightmove with 2 x agents so good luck to them and whoever is buying in Somerset!
Please read the bad and long reviews as I would never choose to work with this company really really disappointed!

10/10 company. I'd really like to thank everyone I dealt with at move with us, for their helpfulness and ease of contact. In particular Dan Usherwood was fantastic, kept us up to date every step of the way (especially appreciated when things were getting stressful close to the end of the purchase & with tight deadlines) and was always happy to take or return a call. Don't know how we'd have got through the process without him guiding us through, and dont think we'd have moved in on the scheduled date without his efforts. Top service!

Thanks Leanne lane for all your guidance and help.. with move with us.

Amber was very helpful, patient and clear with the information she had to communicate

From putting the offer forward Carrie-Anne Johnson dealt with it promptly and professionally.

Overall, our experience with Move With Us was okay, mainly due to some communication issues throughout the process at the start. We were contacted by several different people at different stages, which sometimes led to confusion and miscommunication between parties and the estate agents. At times, this made the process feel more stressful than it needed to be.

However, once our case was moved over to Daniel Usherwood, things improved significantly. Daniel was professional, approachable and proactive throughout. Communication became much clearer, we felt more informed, and he helped make the process run far more smoothly. He was always helpful when we had questions and his calm, supportive approach made a real difference. We really appreciated his efforts and professionalism.

Sales Negotiator Xavier Jackson was extremely helpful and kept me up to date with all matters regarding the house sale.

Millie has been more than helpful to me during this process (first time buyer) so everything is new to me and she’s had to be patient which I’ve appreciated throughout.

It was a great experience with lucie pett from Move with Us. Throughout the paperwork for due diligence check she was very supportive and patient . Very Professional. Thanks Lucie Pett.