Move with Us Avis 

My queries brushed aside by Developer who want a quick sale, bought as seen.
Not happy.

Verry proffessional on the ball explaimed things vety polite and easy to communicste with

Lucie Pett was great with her customer service, she understood my position and was patient with me. Thank you

Pleased with the assistance we have received from Millie Durham. She has kept us updated with the progress on our property.

We are under the care of Move With Us and progressing with our sale of property and thus far are very pleased with the excellent service provided to us and are hoping for a satisfactory sales outcome in our present housing market.
Sad update the housing market is in a terrible state of collapse as our buyers buyer has changed their mind with no good reason to go forward so our sale has collapsed for now how disappointing to say the very least.

Hopeless, untrustworthy and incompetent.

Communication was poor. At best incompetent in obtaining information about works planned on the purchase property. At worse negligent and actively malicious in attempting to hide the issue. EA marketing the property knew more about the works than mwu did. Bizarre set of events.

Showed limited understanding of concept of legal processes of solicitor instruction. Hid behind GDPR only to then share data about the sale to a third party with no reasonable basis for doing so.

Should I ever discover a property being sold by this company in the future I would not entertain a purchase.

I note that one star reviews garner a generic response. I have included the property address as reference in this review. I do not require any additional reply or response in relation to my experience by way of your looking into it. I will comply with trust pilots requirements to evidence all and any claims above with clear evidence to ensure this review is both factual and importantly is not removed.

Good communication throughout the whole sale process. All questions answered clearly and politely. Excellent service.

A big thank you to Faith Sahin

Charlie has been absolutely fantastic.
Great guy, very hard working and a pleasure to do business with.
Thank you for all your help Charlie.

I am extremely disappointed with the service I received from MwU regarding the sale of my mother's house.
Despite being one of the deceased's children and offering to provide proof of my identity I was repeatedly refused and information about the progress of the sale. Updates were apparently given to my sister. This is an inconsistent approach which made me feel excluded and frustrated.
The llack of transparency and communication added unnecessary stress during what was already an emotional and difficult time followed by my mother's death. Based on my experience I CANNOT recommend this company! The adviser I dealt with was Satir.

Amazing communication couldn't ask for any better. Would highly recommend Amber Stephenson

Please read the google reviews of this company. They like to request you to write a review after the first contact you have with them, which is often designed to be fairly straightforward. The more exposure you have with this company, the more you realise just how difficult they are!! Bullying tactics and threatening to pull out at every turn if you don’t meet ridiculous deadlines. Please never willingly use this company.

Lottie is efficient and professional and always prompt to reply to questions. I have been kept informed throughout the process so far

I recently sold my house and had an excellent experience working with Leanne Lane. From start to finish, Leanne was professional, knowledgeable, and incredibly supportive throughout the entire process.

She kept me informed at every stage, provided expert advice, and worked tirelessly to ensure the sale went smoothly. Her communication was outstanding, and she was always available to answer questions and address any concerns.

Thanks to Leanne’s dedication and expertise, my house sold successfully, and the whole experience was far less stressful than I expected. I would highly recommend Leanne Lane to anyone looking to buy or sell a property. A truly first-class service from a fantastic estate agent.

Ann Clifford

What an excellent service I have received right from the start of the process of selling my late brother’s house from my allocated Probate Sales Offer Manager, Carrie-Anne Johnson. She has been highly professional, knowledgeable and kept me well informed. I can’t thank her enough for her support so far throughout this difficult process. I would highly recommend this service to anyone. 🌟🌟🌟🌟🌟

Leanne Lane has been guiding me about my late mother’s house sale Mz Lane has been great on communicating and also very helpful to me

Carrie Anne couldn’t do enough to help. Really appreciated all the information on hand from her.

Beth Puxley was who I was communicating with about my purchase. Everything was fairly straightforward and quick. She happily explained anything I wasn't sure about or didn't understand.

Great experience, Carrie-Anne was very helpful