Mr Teak Avis 

788
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The company was professional from first contact to the delivery . Delivery was quick, and the delivery men very polite and helpful. The seats/benches are first class. We even forgot to include our... Voir plus

Noté 4 sur 5 étoiles

Beautiful bench - only reason it's not 5 stars is because the pack if bungs and screw has too many bungs and too few screws! Part from that a wonderful bench. Have asked for additional screws!

Noté 4 sur 5 étoiles

Eventually our teak bench arrived and it is very nice indeed , but I would say communication from Mr Teak is not great hence my 4 star review

Noté 5 sur 5 étoiles

I ordered my bench for self assembly on 4 May which was delivered on 7 May with no damage. The package contained already pre-assembled units with good mortis and tenon jointing on the ends for quick a... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

788 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(788)

218 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outdoor furniture cover

Outdoor furniture cover was delivered on time and is as described. The cover seems well made and fully waterproof, even comes with it's own bag.
Will have to see the longevity of it, but would recommend.

8 septembre 2025
Noté 5 sur 5 étoiles

Excellent, construction assembly.

Product was delivered as promised.
Packing was excellent
Very easy to assemble and everything fitted perfectly only 4 small screws and two bolts required rest joined using dowels
Quality very good.
Allen key (not suppled) is required
No advice on finishing or clear instructions if dowels should be screwed.
Excellent product assembly well thought out and easy due in part to accurate manufacture. A little more instruction could be provided on minor matters
such as fitting and finishing dowels and final surface treatment.

4 septembre 2025
Noté 5 sur 5 étoiles

Wonderful service

Wonderful service. Prompt action after talking to Mr Teak. Great to be ableto speak to a person who spoke clearly.

21 juillet 2025
Noté 5 sur 5 étoiles

Great Quality Garden Furniture

After loving the quality of the Luytchens bench I got from you and seeing the matching table had reduction of £70 I ordered it.
It was delivered within couple of days & I love it. I recommend it to a friend & she ordered one.

8 septembre 2025
Noté 4 sur 5 étoiles

The extra thick benches are amazing ly…

The extra thick benches are amazing ly good quality.
But,
The instructions are not quite detailed enough as I got the seat part back to front as there was no indication which way it went?

On opening the box the smell of mould was strong and a feeling of dismay when I saw mould on both benches.
On phoning Mr Teak I was advised to wash with soapy water and it did clear most of it up. Would have been nice to possibly expect it and what to do if found?

I have now oiled them and they look amazing👍

9 septembre 2025
Noté 1 sur 5 étoiles

I waited 2 months for my delivery and…

I waited 2 months for my delivery and not once did I receive an email letting me know there was a delay. When I ordered my bench the website stated delivery end of July. I took delivery 13 September! I had to email constantly chasing my order and enquire about delivery, everytime I enquired I was told the container had been delayed. Good customer care is keeping a customer informed of delays of products, not the customer having to chase constantly.

4 septembre 2025
Noté 3 sur 5 étoiles

Very happy with the product (garden…

Very happy with the product (garden bench). Less happy in delivery when, having taken the day off work I called to find it was going to be delayed another 4 days. This should not happen. they did apologise and sent a free table by way of apology.

27 août 2025
Noté 1 sur 5 étoiles

shocking customer service

shocking customer service
poor quality item
to clarify dog SAT on cushion. was not chewed. have photos to prove
cushion looked old stock was NOT waterproof and covering was brittle in places - definitely not new stock

26 août 2025
Logo de Mr Teak

Réponse de Mr Teak

as a bussniess it is really unfair with some of the reviews we get this customer wanted us to exchange a cushion that her dog chewed becusue we said this is not possible she left us a 1 star review ,shocking ,

Noté 5 sur 5 étoiles

Excellent product and price

Excellent product and price, carefully delivered and easy to assemble for anyone who has ever dealt with a Lego kit! Follow the instructions carefully and it's easy. Only tools needed are a Philips screwdriver and a suitable mallet.
VERY pleased with our new bench.

18 août 2025
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Réponse de Mr Teak

thanks for the review

Noté 4 sur 5 étoiles

Poor after sales, pity. Now solved.

The bench is lovely and the delivery fine, but the after sales is pretty poor. We were one dowel short (not our fault). I wrote twice asking for another dowel to complete the job, but got no reply.
UPDATE: dowel received and apology too. Many thanks!

1 août 2025
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Réponse de Mr Teak

thank you for your feedback, we have checked our emails and unfortunately it was in the junk we have now sent your dowel out we do apologize about this, many thanks mr teak

Noté 5 sur 5 étoiles

Lutyens bench

Great quality bench, really easy to assemble and very solid and sturdy piece. Very satisfied!

22 août 2025
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Réponse de Mr Teak

thanks for the review

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