The company was professional from first contact to the delivery . Delivery was quick, and the delivery men very polite and helpful. The seats/benches are first class. We even forgot to include our... Voir plus
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Beautiful bench - only reason it's not 5 stars is because the pack if bungs and screw has too many bungs and too few screws! Part from that a wonderful bench. Have asked for additional screws!
Eventually our teak bench arrived and it is very nice indeed , but I would say communication from Mr Teak is not great hence my 4 star review
I ordered my bench for self assembly on 4 May which was delivered on 7 May with no damage. The package contained already pre-assembled units with good mortis and tenon jointing on the ends for quick a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.
Coordonnées de contact
Unit 5F, Cricket Street Business Park, WN6 7TP, Wigan, Royaume-Uni
- 0161 2043414
- orders@mrteak.co.uk
- mrteak.co.uk
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A répondu à 10 % de ses avis négatifs
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Review of Mr Teak
We have been very pleased with our purchase. It was delivered on time and was exactly as described.

Réponse de Mr Teak
Good service once sorted
Can't remember the ladies name who i dealt with but she was wonderful, very helpful and caring too. I ordered a bench in June and I waited ages so I called for the 3rd time and was told by the same lovely lady it wasn't in the 4 carriers thst were delivered so I chose another one and was given a complimentary cover which was a lovely gesture and this one arrived super quick. Beautiful bench would definitely shop with Mr Teak again. Sorry I have forgotten the lady's name but im sure if you checked your call log you would know who it was. Thanks again to all

Réponse de Mr Teak
Garden furniture
Garden furniture was delivered fully assembled. The double chair and table affixed together is well made and looks beautiful.
Only downside with company was delivery date. We booked early in April for a June delivery. Finally arrived in August and we had to do the chasing to find out where our furniture was.

Réponse de Mr Teak
2 Bleinheim water stained armchairs
I bought 2 Bleinheim water stained armchairs which were reduced. I had been looking for a couple of wooden armchairs for the garden and the reduced price was very good so I thought I would take a chance, I’m so glad I did.
I tried and failed to put one of them together but it was me not the chair (!) as a friend managed to assemble them both in under 30 minutes.
They look good (the water staining is minimal) and even came with a green seat cushion which isn’t mentioned in the description.
So thank you Mr Teak 😊

Réponse de Mr Teak
Good product and very satisfied with…
Good product and very satisfied with it.
Delivery was much later than expected. Ordered in March for delivery in June but ended up ready for delivery at end of July due to shipping problems.
However, although I guess I knew it was being delivered on a pallet, I had no idea how big the pallet would be. It was a kerbside delivery and the pallet was too big to go through my oversized garden gate. It was also about two metres high. My neighbour thought I had ordered a gallows.
The morale of the story is watch the Mr Teak video and be prepared to dismantle a very large pallet and dispose of it but I didn't think this was reasonable for a domestic delivery.

Réponse de Mr Teak
Good quality product but important part…
Good quality product but important part instructions left out so if followed as per printed sheet, it is possible to fit the side panels wrong way-they are not symmetric. This then requires careful drilling of the dowel

Réponse de Mr Teak
Very poor customer service when you…
Very poor customer service when you have a problem with one of the chairs!
Great service
Great service. Cushion arrived very quickly, well packaged and is as described.

Réponse de Mr Teak
Easy to order
Easy to order. Responded straight away. Kept up to date with delivery date and instructions.

Réponse de Mr Teak
The bench we ordered came very late...
The delivery was initially delayed
The delivery was initially delayed and when I called I was told I had gotten the delivery date incorrect, later during the call it was confirmed that in fact I was correct and the delivery would now be the next day. The reason for the delay was that it had not been scanned at the depot . it did not arrive on the Thursday but in fact it was the following Monday. Any comments?

Réponse de Mr Teak
The product is fine but it took me a…
The product is fine but it took me a month to get a delivery date. No updates on progress given after ordering, I had to chase by phone several times.

Réponse de Mr Teak
delievered on time no problem .very…
delievered on time no problem .very safley packed but hard to get rid of pallet

Réponse de Mr Teak
Great product easy to assemble and…
Great product easy to assemble and looks good. Promot delivery and a very reasonable price

Réponse de Mr Teak
Great product and service
Great product, great customer service and went above and beyond to deliver on time.

Réponse de Mr Teak
Although the delivery was somewhat late…
Although the delivery was somewhat late (preordered) the quality of the product was high.

Réponse de Mr Teak
Great Service
Great Service
Cover for a 3-seater Lutyens bench arrived in excellent condition and very swiftly. It is exactly what we need and seems of high quality.

Réponse de Mr Teak
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