I highly encourage anyone considering purchasing from this company to do so! They are absolutely wonderful! I've bout 2 EmShape neo machines and an Mvisage facial machine. The whole transaction is smo... Voir plus
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In making a decision about purchasing a device, customer service answered every question I had and then some. Not pushy at all and if I sent an email, I had a reply in minutes! They helped me make a d... Voir plus
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This is a fantastic company and the M shape is a fantastic machine. I’ve had it for a couple of years and when I want to increase the power I got hold of the manufacturer and within a day they had s... Voir plus
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My husband and I are very active, fit, eat clean and love finding new ways to support health and wellness. We used this machine initially for a week and both saw great results in strength and reductio... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
M-Shape Beauty is a global leader in body sculpting technology, offering top-quality state-of-the-art spa equipment for your aesthetic business. We also offer beauty machines for personal use. Free training and lifetime technical support is included with all spa machine purchases.
Coordonnées de contact
525 7th Ave., 10018, New York, Etats-Unis
- 1-800-583-3349
- info@mshapebeauty.com
- mshapebeauty.com
4,7
Excellent
71 avis
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A répondu à 100 % de ses avis négatifs
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Great partnership
Everyone we've worked with at MShape Beauty has been friendly and always available. Choosing to work with them was one of the best decisions for our medspa, and it has helped our business grow. We're using both the EMShape Neo-X and Eris 9 in 1, and we're looking forward to many more years working together.
11 août 2026
Réponse de M-Shape Beauty
Hi Omari,
We really appreciate your kind words. It’s been a pleasure working with you and your team, and we’re glad the EMShape Neo-X and Eris 9 in 1 have been a good fit for your medspa. We look forward to continuing to support you as your business grows.
Thank you again for the 5-star review. If you ever need anything, you can always reach us at +1 917-768-6066.
Powerful body sculpting machine
I purchased the Perfect Shape 5 in 1 and I've been really happy with it. The muscle contractions are strong and deep, and the RF heating helps reduce fat at the same time. Easy to operate too. Highly recommend both the machine and the company.
1 août 2026
Réponse de M-Shape Beauty
Hi Justin,
Thank you for the 5-star review and for recommending MShape Beauty. We’re glad the Professional PERFECT SHAPE® 5 in 1 has been working so well for you. The combination of high intensity electromagnetic muscle training and separately adjustable RF heating gives you plenty of flexibility for body sculpting, while the four body handles make it easy to work across different treatment areas.
Whenever you’re ready, just let us know and we can help schedule your training so you can go over the programs, frequency selection, and treatment settings with our team. You can always reach us at +1 917-768-6066.
Excellent EMShape Machine and Amazing Customer Support
I am very happy with my purchase of the Perfect Shape Neo machine from M-Shape Beauty. The machine looks professional and the quality is excellent.
What impressed me the most was their customer service. They answer emails very quickly and respond to every question with patience and professionalism. Their communication is outstanding, and they made the entire purchasing process easy and stress-free.
The training was clear, detailed, and easy to understand. They answered all my questions, and now I feel confident using the machine with my patients.
I highly recommend M-Shape Beauty to anyone looking for high-quality equipment and exceptional customer support. Thank you for such a wonderful experience! ⭐⭐⭐⭐⭐
20 juillet 2026
Réponse de M-Shape Beauty
Hi Maria,
Thank you so much for taking the time to leave such a thoughtful review. It was a pleasure working with you, and we're so glad to hear everything came together the way you had hoped, from your customized machine to your training session.
We especially appreciate your kind words about our team's communication. We know purchasing a new machine is a big decision, so making sure your questions are answered and that you feel confident using it with your patients is something we care a lot about.
Thank you again for your recommendation and for choosing M-Shape Beauty. If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
Everyone was very helpful and kind and…
Everyone was very helpful and kind and knowledgeable
14 juillet 2026
Réponse de M-Shape Beauty
Hi Kristi,
Thank you for the 5-star review, we really appreciate it. We appreciate you taking the time to share this. It's always nice to hear that our team made the experience an easy one for you.
If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
The M-Shape Beauty team is great
The M-Shape Beauty team is great! Their communication is professional and timely. Equipment and consumables are reliable :)
13 juillet 2026
Réponse de M-Shape Beauty
Hi Rachael,
Thank you for the 5-star review, we really appreciate it. It's great to hear you've had a positive experience with our team and that both the equipment and consumables have been working well for you. We really appreciate you taking the time to share your feedback.
If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
Excellent Results
The machine gave me excellent results after only a few weeks. Very professional service from MShape Beauty! 5 stars!
9 juillet 2026
Réponse de M-Shape Beauty
Hi Shanae,
Thank you for the 5-star review, we really appreciate it. We're so glad to hear you've been having a great experience with your machine and that everything has been going well for you. It's also great to know you've had a positive experience working with our team.
If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
They were so helpful and very attentive…
They were so helpful and very attentive to
Ensure that the repair was done well and helped me through the process.
2 juillet 2026
Avis spontané
Réponse de M-Shape Beauty
Hi Angela,
Thank you for taking the time to share your experience. We're happy we could help and make the process as easy as possible for you. It means a lot to know you felt supported every step of the way.
Thank you again for the 5-star review, we really appreciate it. If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
They are always quick to answer the…
They are always quick to answer the questions I have.
19 juin 2026
Réponse de M-Shape Beauty
Hi Jeremiah,
We're glad to hear you've had a positive experience with our team. We do our best to respond to questions the same day whenever possible, so it's great to know that has made a difference for you.
Thank you again for the 5-star review, we really appreciate it. If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
This company is wonderful
This company is wonderful. Very responsive and helpful. Everything was delivered as promised. I can't say enough good things about them. I will definitely buy from them again.
2 juin 2026
Réponse de M-Shape Beauty
Hi Karen,
We're so glad to hear everything arrived as expected and that you've had a positive experience working with our team. We always aim to make the process as smooth and straightforward as possible, so it's wonderful to hear that reflected in your experience.
Thank you again for the 5-star review and for your kind words. We truly appreciate it, and we look forward to working with you again in the future. If you ever need anything, you can always reach us at +1 917-768-6066. We're always here to help.
Réponse de M-Shape Beauty
Hi Body Contour of Louisville,
We're glad we were able to help and that you had a positive experience with our technical support team. Having reliable assistance when you need it is an important part of the experience, and we appreciate you taking the time to share your feedback.
Thank you again for the 5-star review, we really appreciate it. If you ever need anything, we're always here to help.
Very satisfied with EMShape Neo Prime II
We have been very happy with our EMShape Neo Prime II. It was delivered in a very protective trunk on wheels and our online service from Rio at the sales end to Hasnat for our online training has been top notch. We have had such a good experience we are now adding a pelvic therapy attachment.
21 mai 2026
Avis spontané
Réponse de M-Shape Beauty
Hi Ainar,
Thank you for the 5-star review, we really appreciate it. We’re glad to hear your EMShape® Neo Prime II-W arrived well and that everything from delivery to training went smoothly. We’re also glad you’ve added the 2026 Pelvic Floor Strengthening Cushion to your system as part of expanding your treatment options.
If you ever need anything, you can always reach us at +1 917-768-6066. We’re always happy to help.
I purchased a 6-in-1 machine from this…
I purchased a 6-in-1 machine from this website and had a very strange experience. After paying, someone called me and asked me a lot of unnecessary questions before they would “send” the product. After answering everything, they told me the machine would be shipped, but I never received any tracking information.
Later, I received an email saying my order was canceled, but I still have not received my refund. This experience feels very unprofessional and suspicious. Be careful before ordering from this company.
14 mai 2026
Avis spontané
Réponse de M-Shape Beauty
Dear Thien,
Thank you for bringing this to our attention. We take feedback like this very seriously, but after thoroughly checking our system, it seems this review may have been left in error.
Our customers' security is our top priority. We never cancel paid orders without automatically issuing an immediate refund, nor do we withhold tracking information. We do want to help look into this for you.
Could you please contact our official support team directly at info@mshapebeauty.com? Thank you!
Excellent customer service and support.
6 mai 2026
Réponse de M-Shape Beauty
Hi Dr. Cooper,
We’ve enjoyed working with you and appreciate you taking the time to leave a review. Glad to hear things have been a positive experience on your end.
If you ever need anything or want to go over anything further, just let us know, we’re here to help. Thank you for the 5-star review, we really appreciate it.
You had what we needed and for a good…
You had what we needed and for a good price. Ordering was easy and it arrived to us in a timely manner. Will do business with M Shape again.
4 février 2026
Réponse de M-Shape Beauty
Hi Kimberlee,
Glad everything came together smoothly for you, from ordering to delivery. It’s always nice to hear when the process feels straightforward and the value makes sense.
Please let us know once you're ready to schedule your training or if you need any marketing materials, we’re here to help. Thank you for the 5-star review, we really appreciate it.
Really Intense
These machines are really intense! Even more intense than the $800 per 30 minute treatments I was getting. Training was fun and helpful and I'm totally satisfied with my decision to go with an MShape beauty body sculpting machine!
28 octobre 2025
Réponse de M-Shape Beauty
Hi Marielle,
Thanks for the 5-star review, we really appreciate it. It’s great to hear you’re enjoying the treatments and that the system is delivering a strong experience for you. Glad the training was helpful as well and made things easy to get started.
If you ever need anything or want to go over anything further, you can reach us at +1 917-768-6066.
Your needs is your desire and your want…
Your needs is your desire and your want is given to you
12 octobre 2025
Avis spontané
Super sweet customer service but I…
Super sweet customer service but I never received the gel
21 février 2025
Réponse de M-Shape Beauty
Dear Rachel, Thank you for your kind words about our customer service team, and we truly appreciate you bringing this to our attention. We’re so sorry to hear that the gel didn’t arrive with your order, that’s definitely not the experience we want you to have.
Our team will be reaching out to you right away to make sure this gets sorted and that you receive everything you need. If there’s ever anything else we can do to help, please don’t hesitate to let us know. We appreciate your patience and look forward to making this right.
Fits Seamlessly into my clinic
I added the Perfect Shape Neo to my clinic, and it's been a great complement to my existing treatments. The training was detailed, and anytime I had a question, the support team was there to help. So far, it's been a smooth experience.
17 février 2025
Réponse de M-Shape Beauty
Hello Indigo, Thank you for sharing your experience with the Perfect Shape Neo. We’re thrilled to know it integrates so seamlessly into your clinic and enhances your current treatments. Our detailed training and dedicated support are always here to ensure a smooth process. Should you need anything further, please don’t hesitate to reach out.
Seeing results firsthand
I've been using the Perfect Shape Neo on myself and my staff, and we've noticed a real difference, especially in areas that were harder to tone. The training was helpful, and I'm looking forward to offering this treatment to my clients.
9 février 2025
Réponse de M-Shape Beauty
Hi Barnette, We’re so pleased to learn that you’re noticing real results with the Perfect Shape Neo on both yourself and your staff. It’s fantastic to know that our training has helped you feel confident about offering this treatment to your clients. Should you have any questions as you continue to offer these treatments or need additional support along the way, please don’t hesitate to reach out.
Helpful setup and guidance
I'm satisfied with the service. Their team was attentive during setup, walked me through everything, and even provided some marketing materials. Now that everything is in place, I'm looking forward to seeing how my clients respond to the new treatments.
24 janvier 2025
Réponse de M-Shape Beauty
Dear Sammy, Thank you for sharing your experience. We're delighted that our attentive setup, step-by-step guidance, and the marketing materials provided have helped you feel confident about introducing new treatments to your clients. Our team is here to support you every step of the way, so if you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for the five star rating!
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