Bought a pair in the sale around a year ago. Initially waterproof as advertised and comfy. About a month later the left boot started to leak - traced to the welt coming away from the upper - MB said I... Voir plus
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I have worn Muck boots for years and quality has severely declined in recent years since they have moved to foreign manufacturing (Vietnam I think) in search of profit. The last three pairs lasted les... Voir plus
Loved the boots when they arrived extremely roomy for my wide feet and comfortable. I did read reviews before noticing others comments about cracks etc but I thought I would just take extremely good... Voir plus
Wish I had read the reviews before ordering these expensive gardening shoes. I thought they would be suitable because they are RHS-recommended, but no. Out of the box they seemed robust but weirdly... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Original Muck Boot Company® since 1999. Specializing in high quality, comfortable boots for women, men, and kids. Free Shipping and Free Returns.
Coordonnées de contact
Tempe, Etats-Unis
- muckbootcompany.com
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Finger Weg von dieser Firma- unseriös
Finger Weg von dieser Firma, habe Stiefel in 2 Größen zur Auswahl bestellt- Falles groß aus so das das zweite Paar auf eigene Kosten in die Niederlande geschickt werden musste. Seit 2 Wochen stellt sich der Kundenservice Taub und äußert sich nicht zu der Retoure. Paypal kann nichts machen, da Retoure mein eigens Problem ist. Der einige Weg ist einen Techtsanwalt einzuschalten. Total unseriöses Unternehmen
Sizing - Don't Get Caught Out
Sizing! I am a generous 6.5 womens boot. As advised on their website I ordered a size 7 (next size up as no half sizes). Boots arrived and the 7 is far too big, returned and ordered a 6, still too big. This wouldn't be a problem if the return postage was not extortionate. £20 via Royal Mail to return tracked or £14 with DPD. So because the sizing is not true to size, in fact no where near it, I am now out of pocket for the return. What would be helpful when shopping with them online (like no other shoe/boot provider has ever thought of this), would be to give the internal measurements toe to heel e.g. 25.5cm. This provides an accurate dimension to measure against, and most good brands do this when ordering online. Saying a 6 or 7 without context means nothing as sizes vary so much. Then adding insult to injury, saying to order a size up on their website made the whole situation worse. Providing a product that is not true to shoe size is misleading and costly. I won't buy from them again based on this. Don't get caught out, shop elsewhere.
NOT FIT FOR PURPOSE
Poor quality boots that are very expensive so awful value. Packaging damaged on receipt because of wrapper design. Returns policy not fit for purpose and they also charge. A company and product to avoid.
1x MuckBoots und nie wieder
Meine MuckBoots Arctic ICE sind zwar 3 Jahre alt, aber max 10 x getragen (und das nur im Winter bei Ansitzjagd , dass heißt, keinerlei Beanspruchung).
Absolut neuwertig. Laut Fachhändler ist die Sohle eigentlich unbenutzt!
Jedoch hat sich jetzt die Sohle komplett gelöst. Weder Service noch Reparatur ist vom Hersteller zu erwarten.
1x MuckBoots und nie wieder
Schlechte Qualität und Null Service
Auch der Fachhändler sagt, dass er diese Marke nicht mehr empfiehlt, da es nur Probleme gibt.
Terrible customer service!
Tried to order place an order but they don't ship to Isle of Man. It's like we're on the other side of the world not in the middle of the Irish Sea.
Anyway that's fine, but to then send emails asking me to complete the order and another email "Dear Friend" we've not heard from you in a while, is taking the p!ss!
Absolutely NOT fit for purpose
Absolutely NOT fit for purpose, one of the boots split at the heel...clearly factory fault, when i emailed customer service, they asked for the order number, the boots were a gift, and i was ignored. there are many other brands and boots in the market, please avoid. The price does not match the quality, customer service is worse than the boots.
Barely lasted one gardening season
Holes everywhere after half a gardening season. And this was supposed to be waterproof. Reached out to the company and they told me use some product to fix the holes lol
We bought a pair of muck boots from Sam…
We bought a pair of muck boots from Sam Turners Northallerton who have been very good through . The problem is as said bought leaking 10 month after purchase . phoned Sam turners told to return them but as we live no where a post office decided to buy a other pair. they started leaking 13 month after purchase . we were visiting Yorkshire so took the 2 pairs in to see what they could do the were helpful but could not help as it was over the 1 year guarantee spoke to muck boots direct , they said take them back again and insist on them being sent back to there supplier , we did this but there supplier would not help . so end of the story we have paid over £250.00 for 2 pairs of leaking boots , not very good considering both pairs were hardly worn . say about 45 times a year .
Kurze Lebensdauer
Zunächst einmal, die Stiefel sind hochpreisig, aber warm und man kann gut damit laufen. Sie sind recht schŵer, aber für Hunderunden an kalten Tagen gut geeignet. Allerdings hat sich auch bei mir nach 2 Wintern und relativ wenig tragen die Sohle abgelöst. Antwort des Quality Teams. Normale Abnutzung. Ich werd wieder zu Aigle zurück wechseln. Bin sehr enttäuscht.
DO NOT BUY FROM MUCK BOOTS
DO NOT BUY FROM MUCK BOOTS! BE WARNED! This for us was a scam.
In November 2024 we ordered a pair of Wellington boots which duly arrived but were too big. We sent them back requesting a smaller size. There was zero response! 5 emails later we then requested a refund. Again zero response. It is now April 2025 and to date we have not heard from Muck Boots nor received the refund. They kept the boots and kept the money! We have tried calling the contact number - that comes back as this number cannot be connected! I would give the NO STARS if the options was there.
I purchased the winter rain boot to use…
I purchased the Hale pink camo muck winter rain boot to use for winter in Ontario Canada. They are a beautiful boot. Purchased mainly for doing the typical daily tending to my horses. They were promoted as NON slip on ice and snow..That's BS as I almost cracked my head open. Advertised as waterproof..BS..my feet got wet.. after 1 year they were ripping on the sides..I'm not easy on my things as I don't have the patience to baby them and place them in glass show boxes..I used them as a normal working person would do. I have 2 mini horses..so it's not like Im running a farm. VERY disappointed in the quality.. I will NEVER purchase another from this company. It's unfortunate as I did read reviews. They have wonderful reviews. I'm not sure if I just got a faulty pair .I tried customer service ..they were not willing to cooperate . I didnt pursue it further. Chalked it up to being stupid enough to fall for the trend. Now I stick with Baffin or Sorel.
Poor Quality and service
I live in northern Minnesota and purchased a pair Muck Arctics primarily to keep my feet warm during my ice fishing trips where I usually sit rather than spend lots of time walking. In other words, they have very few miles of walking. I was disappointed in the warmth of the boot from the get-go as my feet got very cold after a couple of hours. The second winter the sole of the boots started to separate from the uppers, and thanks to Shoe Goo I was able to use them the third winter. This year the uppers developed cracks that I once again had to mend.
I could not find a way to leave a review on Muck's website so I emailed them expressing my concern and asked how I could write a review. That was a month ago and I have not heard back from them.
I am very disappointed in both the boots and the company. I will go back to the Canadian Lynx boots I bought when in high school as they are still warm and water proof (with the help of Shoe Goo). By the way, I am currently 75 so those boots have seen many more miles and years of use than the Mucks.
Unfortunately boots leak within weeks…
Unfortunately boots leak within weeks of starting to wear them.
Refunds are painful
Received a pair of boots from the Canada website.
Boots arrived with a defect and took over 2 months to get a refund.
No rush or concern from their side.
Finger weg von dieser Firma
Finger weg von dieser Firma.
Ware bezahlt aber nie erhalten. Trotz mehrfacher Nachfrage bemüht sich Muckboot nicht im geringsten, den Fall zu klären.
Es waren 2 Paar Gummistiefel bestellt und über PayPal bezahlt.
145.- Euro in den Sand gesetzt.
Die Ware wurde angeblich DPD übergeben,
ist aber nie bei uns angekommen.
Für uns war das mit Sicherheit die letzte Bestellung.
Qualität nicht dem Preis entsprechend!
Nach nicht mal einem halben bis Dreiviertel Jahr hat sich am linken Schuh die gesamte Sohle gelöst. Das ist schon das zweite Paar Schuhe von MuckBoot, mit dem ich die gleiche Erfahrung mache. Beim ersten Mal habe ich gedacht es wäre Pech. Aber jetzt bin ich sauer! Für das Geld hätte ich mehr Qualität und Langlebigkeit erwartet! Meine früheren Gummistiefel einer bekannten Marke habe ich 7 Jahre lang getragen! Tägliche Hundewanderungen über Stock und Stein und tägliche Pferdestallarbeiten haben 7 Jahre lang strapaziert, aber es hat alles gehalten, bis irgendwann die Sohle abgelaufen war!
Das habe ich mir von MuckBoot auch erwartet.
Also: Wechsel zurück zu meiner alten Marke mit dem „A“!
Same size boots but much smaller !
I've bought my second pair of muck boots, which are the same size as my old ones, however the new pair are very tight and do not allow any movement in the foot part of the boot. I just don't understand how they can be so different, my first pair were so comfortable and kept my feet really cosy as I suffer from cold feet. However after a years dog walking and stable work they are leaking , so time to buy a new pair. I am so sad to have to return the new pair and worried that a size bigger will be too big. So I'll probably try and patch the old ones ☹️
Very poor quality
Very poor quality. I expected better given the price. Had the wellies just over a year and they developed a leak at the seam between the sole and the upper, with a 1/2 inch gap clearly visible. Around the same time, I started to feel chaffing at the back of my heels. On inspection, the inner lining had worn away at the heels on both boots leaving the hard outer exposed.
They didn't even last as long as my cheap £15 wellies. A waste of money. Do not buy.
Schlechte Qualität
Schlechte Qualität. Brechen an der Ferse auf nach 3 Monaten. Nie wieder für den Preis.
Overpriced, poor quality, trash, waste of money
Overpriced, poor quality, poorly designed, complete rip off. What a waste of £135, didn't even last 9 months of light usage before the heel wore through inside and stripped the skin off my wife's heels.
Never have I paid so much for such poor boots, they really aren't even as good as my Dunlop garden wellies.
I wish I'd checked the reviews first.
Customer service claim it's fair wear and tear. Total rubbish, my Merrel boots lasted 10 years with far more usage and not a single blister.
They should be taken to court over this for mis selling goods that are not fit for purpose, I will be contacting Trading Standards over this.
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