Andy and Lee, took my old chair away to be recycled, then brought my new chair in, they fitted the back onto the seating, it's on casters for easy movement. Andy then told me to sit in the chair, w... Voir plus
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Lisez les avis des autres
Excellent delivery and demonstration, Jamie explained everything from how to use scooter to how to store scooter. Everything was demonstrated to my father, my father had a go on the scooter and able... Voir plus
From the initial phone call to the delivery of our goods, two things stood out to us. Firstly the kindness and helpfulness of the staff, from Jasmin and Michael at customer service, through our gentle... Voir plus
My husband Chris had his mobility scooter delivered yesterday. The young men who delivered it were a delight—kind, courteous and very helpful. We really liked their care and friendly manner. Thank you... Voir plus
À propos de l'entreprise
- Fournisseur d'équpement médical
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Magasin de meubles
À propos de Muick Sandy
Écrit par l'entreprise
Forget everything you know about "mobility"
Here at Muick Sandy, we believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams.
Forward Thinking
We are mobility specialists on a mission to deliver the best user experience through innovation, service, and technology. Our customers are at the heart of everything we do, and we don’t settle for anything less than excellence.
At the heart of our operation lies a deep understanding of how essential personal comfort is to independence and wellbeing. We’ve dedicated ourselves to enhancing quality of life with thoughtful, customer-first solutions.
Market-Leading Innovation
Our scooters and chairs are thoughtfully engineered to meet the evolving needs of our customers. Whether it’s effortless movement or premium relaxation at home, our designs put real people first — blending intelligent technology with everyday ease.
We don’t just keep up with innovation — we help drive it forward. Our focus is always on comfort, safety, and dignity, so you can move through life with confidence and style.
Delivery and Installation Included
Every Muick Sandy purchase includes complimentary white-glove delivery. Our experienced team installs everything for you and doesn’t leave until you're completely satisfied.
Unlike others, we never outsource delivery or setup. We handle it all ourselves, ensuring every customer receives the same high level of care, precision, and attention to detail—every time.
See Our Scooters
See Our Chairs
Coordonnées de contact
Suite 5 Corum, 2 Corum Office Park, Crown Way, Warmley, Bristol , BS30 8FJ, Bristol, Royaume-Uni
- 0800 043 2323
- customer.service@muicksandy.co.uk
- muicksandy.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brent was very helpful with all aspects…
Brent was very helpful with all aspects of buying a scooter. He was very patient with my husband who has had a stroke and talks a lot. He explained everything to us and then showed us. He managed to solve a huge
problem with how David sit on the scooter. His left leg flops way out and then he leans to the right this is why he thinks he is not safe. Brent also showed me how to het the scooter in the car I could not speak I have had such a terrible time on holiday and I have hurt my bad tis will not happen again. Brent was so knowledgable it was a pleasure to meet him. Thanks to Christine and Sam for there help on the phone. It has been a pleasure to have Brent help us. Yes I would recommend this company. Just waiting for delivery. Thank you.
Thank you kevin and Gary for the…
Thank you kevin and Gary for the delivery of my new scooter! I will certainly use this scooter a lot more with it being so light and able to fit in the boot of my car much easier!
They were friendly
They were friendly, helpful, knowledgeable, reliable. I would recommend them.
Everything was carried out out as…
Everything was carried out out as previously arranged by the company. No feeling of being rushed
Full marks
When the two members of your team came…
When the two members of your team came they explained the full workings of the scooter and also answered the many questions I had.they was polite and friendly.this is the first time I've had dealing with this company.
Delivery and set-up
Toby delivered my scooter within the agreed timescales.
He was courteous, friendly and informative.
He explained every aspect of the scooter without being condescending. Treating me with respect, dignity and empathy throughout.
Informative sales visit
Informative sales visit. All aspects explained in a clear easily understood and friendly manner.
Engineer. Technical explanation and operation of scooter also delivered in a professional and friendly way. Your organisation has given excellent service to date;
great product very well demonstrated
great product very well demonstrated, quick delivery, on time, like the scooter easy to use, great communication looking forward to regaining my mobility.
Good.service
Too much too soon !! Two days ago I requested a brochure…
Two days ago I requested a brochure from Muick Sandy, as already having both a reclining chair and a riser chair I wanted to see if I could get one that did both. This morning I recieved a phone call from them to say they had not got my house number, which I happily gave them, before quickly realising this was just an excuse to call me. It soon became apparrant that this company, under the guise of wanting to be helpful in finding me the right product for my needs, was only interested in a determined sales pitch. I tried to explain that all I wanted at the moment was to look at their brochure to see what was available, but she was telling me that they could bring a chair out for me to try. It was all 'too much too soon'. I made it quite clear I didn't expect to be bombarded with 20 questions, and that I felt she was pressurising me, but she still continued talking. Eventually I told her to forget about the brochure as I would buy from somewhere else.
REVIEW EDIT:
I wish to thank Muick Sandy for the beautiful bouquet of flowers you sent me with your sincere apologies for the upsetting phone call I recieved. It was a thoughtful gesture which I appreciated. Thank you

Réponse de Muick Sandy
Delivery Service
Delivery Service was good
Service was good
James was good though a bit quick for us
Very professional and friendly
From the Representative Ray to the delivery driver Billy both very friendly and knowledgeable about the mobility scooter. Both demonstrated how to use it. From ordering to delivery was very quick. Very professional firm and would recommend.
10/10 very helpful
10/10 very helpful. Explained everything and very satisfied. Very nice employees
Very friendly and nice service..
Very friendly and nice service..
Would recommend them A+++++++
I was very happy with the service. very happy that your Driver had
I was very happy that your Driver had
waited for me to come home. As I did explain to him when he phoned,that I had an appointment. He was very patient with me and made sure that I understood about how to safely use My Scooter.
My daughter was present throughout the demonstration. Good job well done 👍.
Very good everything was fine
You are the best company I've ever come…
You are the best company I've ever come across. You did everything that you said you would do and it all went according to plan. The delivery people arrived on time and the chair was soon ready for use. I am so delighted with it and will be recommending you widely. Your service is first class, I have never been as satisfied as I am with you. Diana Spencer
knowledgable very helpful above and…
knowledgable very helpful above and beyond i all he did i am absolutely thrilled with thr demo the advice and the care and attention xxfirst class xxfrom Darcy AAAA
A highly professional company!
Like everything else in life, when you are looking for anything special, it’s a minefield! I researched a chair for myself taking care to read reviews very carefully (good and bad), but when the sales team came to the house to demonstrate their chair, I was most impressed not only with their knowledge of what was available in the market but also with all the technical details and specifications. Although maybe a little more expensive than some of their competitors, it’s the old story - you get what you pay for! Their service is second to none and all the staff whom I dealt with were highly knowledgeable, professional and friendly. Nothing was too much trouble for Muick Sandy - thank you!
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