Andy and Lee, took my old chair away to be recycled, then brought my new chair in, they fitted the back onto the seating, it's on casters for easy movement. Andy then told me to sit in the chair, w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quick reply to request for details. Excellent representative. He gave time and answered questions with understanding. Delivery was within two days . Delivery personnel helpful and efficient. My only... Voir plus
Excellent delivery and demonstration, Jamie explained everything from how to use scooter to how to store scooter. Everything was demonstrated to my father, my father had a go on the scooter and able... Voir plus
From the initial phone call to the delivery of our goods, two things stood out to us. Firstly the kindness and helpfulness of the staff, from Jasmin and Michael at customer service, through our gentle... Voir plus
À propos de l'entreprise
- Fournisseur d'équpement médical
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Magasin de meubles
À propos de Muick Sandy
Écrit par l'entreprise
Forget everything you know about "mobility"
Here at Muick Sandy, we believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams.
Forward Thinking
We are mobility specialists on a mission to deliver the best user experience through innovation, service, and technology. Our customers are at the heart of everything we do, and we don’t settle for anything less than excellence.
At the heart of our operation lies a deep understanding of how essential personal comfort is to independence and wellbeing. We’ve dedicated ourselves to enhancing quality of life with thoughtful, customer-first solutions.
Market-Leading Innovation
Our scooters and chairs are thoughtfully engineered to meet the evolving needs of our customers. Whether it’s effortless movement or premium relaxation at home, our designs put real people first — blending intelligent technology with everyday ease.
We don’t just keep up with innovation — we help drive it forward. Our focus is always on comfort, safety, and dignity, so you can move through life with confidence and style.
Delivery and Installation Included
Every Muick Sandy purchase includes complimentary white-glove delivery. Our experienced team installs everything for you and doesn’t leave until you're completely satisfied.
Unlike others, we never outsource delivery or setup. We handle it all ourselves, ensuring every customer receives the same high level of care, precision, and attention to detail—every time.
See Our Scooters
See Our Chairs
Coordonnées de contact
Suite 5 Corum, 2 Corum Office Park, Crown Way, Warmley, Bristol , BS30 8FJ, Bristol, Royaume-Uni
- 0800 043 2323
- customer.service@muicksandy.co.uk
- muicksandy.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional and friendly
From the Representative Ray to the delivery driver Billy both very friendly and knowledgeable about the mobility scooter. Both demonstrated how to use it. From ordering to delivery was very quick. Very professional firm and would recommend.
10/10 very helpful
10/10 very helpful. Explained everything and very satisfied. Very nice employees
Very friendly and nice service..
Very friendly and nice service..
Would recommend them A+++++++
I was very happy with the service. very happy that your Driver had
I was very happy that your Driver had
waited for me to come home. As I did explain to him when he phoned,that I had an appointment. He was very patient with me and made sure that I understood about how to safely use My Scooter.
My daughter was present throughout the demonstration. Good job well done 👍.
Very good everything was fine
You are the best company I've ever come…
You are the best company I've ever come across. You did everything that you said you would do and it all went according to plan. The delivery people arrived on time and the chair was soon ready for use. I am so delighted with it and will be recommending you widely. Your service is first class, I have never been as satisfied as I am with you. Diana Spencer
knowledgable very helpful above and…
knowledgable very helpful above and beyond i all he did i am absolutely thrilled with thr demo the advice and the care and attention xxfirst class xxfrom Darcy AAAA
A highly professional company!
Like everything else in life, when you are looking for anything special, it’s a minefield! I researched a chair for myself taking care to read reviews very carefully (good and bad), but when the sales team came to the house to demonstrate their chair, I was most impressed not only with their knowledge of what was available in the market but also with all the technical details and specifications. Although maybe a little more expensive than some of their competitors, it’s the old story - you get what you pay for! Their service is second to none and all the staff whom I dealt with were highly knowledgeable, professional and friendly. Nothing was too much trouble for Muick Sandy - thank you!
Helpful
Pleasant staff who knew there product each of our interactions was a pleasure
Good manners and professional…
Good manners and professional communication.also the delivery time was excellent.
The representative Darcy Smith was…
The representative Darcy Smith was extremely friendly, helpful and knowledgeable regarding the Muicksandy equipment, demonstrating the facilities and the scooter usage.
We were impressed with the quality of and the robust of the scooter. Most importantly Darcy gave us plenty of time and carefully listened and was understanding of our needs, answering all our questions, nothing was too much trouble for him to ensure that the scooter would be appropriate for our needs.
We also appreciated the customer service support by the admin team and also that a no Obligation home visit was available
New FX Pro scooter
We had a knowledgeable and in-depth demonstration of the new FX Pro Scooter at my house by Brent from Muick Sandy.
After our appointment on 17.9.26 at 1.15pm I ordered the new FX Pro scooter and it was with me within 24hrs the next day 18.9.26 at 11.30am.
Fantastic service from start to finish.
I purchased a mobility scooter in may…
I purchased a mobility scooter in may 2025.
Today, the potentiometer knob has fallen off and could not be found anywhere.
It had fallen off once before when I went over the rumble strip on the edge of the pavement, I did manage to find it that time, put it on and tightened it up, so assumed that all would be well, alas that was not to be, as the knob has come off, yet again going over a rumble strip.( possibly a design fault ?)
I telephoned the company to request a new one, and to my horror was told that it would cost me £10.50 + £6.00 postage…..so much for customer service!
Searched the internet and found that I could buy replacements for £5.45 for 6 !!(Couldn’t buy less)
I had intended to upgrade my scooter next year, but in view of the lack of good will from Muick Sandy I will be considering purchasing elsewhere !

Réponse de Muick Sandy
Recliner chair
Garry was brilliant! Made me feel very relaxed, answered all my questions clearly and professionally, I really enjoyed the experience. I would recommend muick sandy to anyone who is looking for e recliner, they are fortunate to have Garry as part of the team.
Thank you .Jim
Had my scooter delivered today by Gary…
Had my scooter delivered today by Gary and Kevin. They explained and showed me everything they were very professional.
I have already had a good run out found it really easy to ride. It is easier to fold than unfold. But I guess it gets easier when you get use to it.
New chair fletcher
Very happy with the company the drivers jack and aaron did great got my heavy duty rise and recline chair into my bungalow was tight but they got it done. The chair is comfy and a good size for me the rep measured me great for tge chair thank you great service thank you.
The delivery a two men team were…
The delivery a two men team were excellent polite and respectful throughout the time they were here I would recommend them to you.
Very pleasant delivery and fittings…
Very pleasant delivery and fittings people. Extremely helpful, gave us time without rushing. Highly recommend.
Both representatives were helpful and…
Both representatives were helpful and patient. They took their time to explain clearly about the scooter.
Lee was very thorough and explained…
Lee was very thorough and explained what he was doing so I could understand how the scooter works. Hopefully now I will have no more problems. Thank you Lee.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.