MultiMedRx LLC. (MMRX) Avis 146

Matt was fantastic! He went above and beyond to help me with my medication order, taking the time to find the answers I needed and explaining everything clearly. He added a great personal touch that made the whole experience feel really special. Matt's friendly and helpful approach made what could have been a stressful experience easy and stress-free. Thanks, Matt!

Matt O. Was extremely easy to talk to, very personable and informative! Got back to me in a timely manner and made the process very comfortable.

Love my representative Ray. He’s so quick to respond to my questions and got my medications to me on the same day. Really went above and beyond.

Matt Ostrowsky makes my experience with MultiMedRx easy and seamless. He is very responsive and attentive to my needs. He has also been very enjoyable to work with. P.S. So far I have lost 27 lbs using Semaglutide! Love my new/old size and shape!

I have been a consumer of this product for over a year, and from day one the professional, knowledgeable, and individualized service, i have received with a quality product is why I have stayed a loyal customer.

I would like to give a personal shout out to Matt, he was one of the first people I spoke to when I signed up for your service. I had a lot of questions about your product and he answered each in a professional and friendly manner. He is someone I can depend on to assist me each month. Continue the good work!

Matthew is the best ! Never disappoints! I will call and come to him time and time again! He is the reason. I am losing weight !

Matt was super helpful. Answered all my questions and helped me with my meds.

I just want to say that Matt is the best customer service rep ever. He goes above and beyond to help! He's absolutely my favorite.

My experience with MultiMedRx has been great, Matt Ostrowski has been my coordinator since day one, I started my journey back In December of 2024, I highly recommend MultiMedRx and Matt he’s very patient and understanding any questions I have about my meds he’s been very knowledgeable and helpful. I love how I can just send a text and he calls me right away if not in that same exact day and he makes sure that I’m always in the loop as to when my payment is going through when my meds are being shipped and always confirms that I’ve received my tracking information and if I’ve received my medication til this day, I’m a very happy and pleased customer, My results are amazing and I couldn’t be more thankful for finding them

Aubrey has been absolutely wonderful to work with — professional, kind, and always quick to help. She goes above and beyond to make sure everything runs smoothly and that all questions are answered clearly. It’s refreshing to experience such great customer service and genuine care. Highly recommend MultiMedRx, and a big thank you to Aubrey for her outstanding support!

Matt has been helping me on my weight loss journey for a while now. my insurance covers ozempic but I have plateaued on that so now I’m trying the generic zepbound. Mathew is so sweet and helpful always making sure everything goes smoothly for me

Matt has been great. He’s been helping me for several months now he’s always had great advice and he’s very quick to get my appointment set up and my medication out to me on time. He’s very caring and considerate. He truly cares about the patient he’s helping. I thank him for making sure I’m on the right track.

My journey with MMRX has had its ups and downs. Upon signing up for this protocol I was paired with a care coordinator who left after two weeks. I was then paired with another care coordinator and continued to experienced difficulties, receiving product, support, and feedback. I have since been placed with a 3rd care coordinator. Fingers crossed!! 🤞

However, most recently I was able to speak with Matt. I have texted and spoken with Matt on a couple of occasions and find him to be supportive, knowledgeable, and most importantly, willing to take the time to talk to a customer. I appreciate his willingness to support customers , provide insight, and kindness.

I am, however, very pleased with the product and would highly recommend MMRX for anyone looking for a weight loss protocol

Actually, to tell you the truth, when I first went with you, I wouldn't have given you one star, because Kathleen and Netta treated me terrible and acted like I had stole medicine and that I picked it up and that I have the medicine and that I was trying to get more medicine. That's what they were treating me like and accusing me of. Then I met Matt. If Matt had not called me back, I would have went with another company, but thank God for Matt, he saved the day.!!! He has been absolutely wonderful, patient, kind and knows how to treat people! I'm so glad that he took the time to actually call me back and straighten things out because when I hung up from nedda , I was so upset , I was just gonna leave the company , get my money back and forget it!!! Then Matt called and solved it all!! I am so thankful for Matt!!!

My experience started out well, but soon became problematic. I started receiving emails from my “support” person, which I replied to with general questions. I never received any response. I contacted them directly through the website, no response. I called and said I wanted to close my account and did not want anymore shipments. Today I see that another shipment has been sent and I have been charged. This has been one of my worse experiences dealing with a company. Extremely bad customer service. I’m still trying to get my money returned. I would not recommend this company when there are so many reputable and responsive companies.

Any time I have texted or called Matt has been prompt to get back to me talk to me and assist with any and all issues I have. I really love the customer service and concern!!

I received my package today..I opened it but didn't see any medication...I immediately texted Marissa and she called me right back to explain the medication is already preloaded in the syringe. Marissa is such a awesome and wonder person to work with. Marissa has been so professional and a breath of fresh air through this process. Thank you Marissa!!

My Care Coordinator is, Neda.
I love, Neda! 🫂💕

I must say that I'm high-functioning with autism and Neda has been hands-down 💯% authentic, and CARING with me; She really listens to me and pays attention to what I say. That is invaluable! 🌷

Everything she said and explained, occurred exactly the way she said it would occur.
I received the dosage she said that I'd receive, within 1 week, just a she said; I've lost 12 pounds in this 1st month. Also, I started my second month yesterday, and the meds for this month arrived on time, exactly as Neda said they would.

Neda's communication with me, has been unmatched by ANY healthcare professional whom I experienced; She is EXCEPTIONAL!

Additionally, she follows up with me each week. She takes about 15-20 minutes with me and it doesn't matter if I call or send a text to her, she ALWAYS responds promptly.

I appreciate the care she's given to me. Thank you, Neda! 🌷

I'm a retired nurse, and Neda IS MOST EXCEPTIONAL!! 👩‍⚕️🩺

Thank you so much, Neda, for your caring, and compassionate nature!

You are a gem! 🌷

Regina Hord
Western North Carolina, USA 🇺🇸

Stay away from this company! I received my initial order quickly, but it was incorrect. Wrong medication and wrong dosage. I was assigned four different "customer service representatives" and yet I only received any type of actual correspondence from the first one. She said "I'll talk with my boss". That's the last I heard from her. I was then passed to three more customer service reps and all I could get from them was the initial "I'm your customer service rep". It is now 9/8/25 and I still don't have the correct order. I'm filing complaints with BBB and writing reviews everywhere in order to try to warn people about this company. I should have read more reviews.

I have used other products and this company is far superior in their customer support, pricing and product packaging. For those that are not used to using injections the vials are prefilled and easy to use. A pleasure to work with my representative for the company