Multitrip.com Avis 31 341

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Nataie was very professional friendly and most imformative. Rather than pushing a policy on you she allowed you to ask questions and satisfy yourself as to which policy you wanted A pleasant and enj... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found the prompt reply reassuring. The lady who answered was professional, informed and very pleasant. She answered my questions with ease and helped me to navigate the 'insurance speak'. Highly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Getting travel insurance was a very easy process. Everything was very clear and explained well. Was surprised how much dearer it had got compared to two years ago, but getting older doesn't help. Anot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great value and so easy to arrange. Been using this insurance for about 6 years now and unlike everything else in life, doesn't go up dramatically YoY. Also, when we went on a short cruise before Xmas... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

31 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

It was easy to arrange!

It was easy to arrange, and it was a pleasure to deal with them.

5 mai 2025
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Réponse : Multitrip.com

Hi Eamonn,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab.

Noté 5 sur 5 étoiles

Easy to choose the right cover for me

Easy to choose the right cover for me

1 avril 2026
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Réponse : Multitrip.com

Hi John,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab.

Noté 5 sur 5 étoiles

Great customer service

The person I spoke to investigated a number of options for my policy and advised on a suitable policy that satisfied my requirements and saved money.

31 mars 2026
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Réponse : Multitrip.com

Hi Peter,

Thank you for sharing your experience with us .It’s always so helpful—and heartening—to hear that what we do is working well for you. Yor feedback will absolutely be passed along to our agent. Thanks for being part of the journey.

Kind regards,
Temi.

Noté 5 sur 5 étoiles
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Réponse : Multitrip.com

Hi John,

Awesome to hear, thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Zainab.

Noté 5 sur 5 étoiles
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Réponse : Multitrip.com

Hi Dympna,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Noté 5 sur 5 étoiles

I spoke with Guerda

I spoke with Guerda. She was simply amazing. I am 60yrs of age (not old!) and my experience with her was the best customer service representative I have ever experienced. So huge that's to Guerda, give her a raise in pay 😁😁😁

31 mars 2026
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Réponse : Multitrip.com

Hi Clare,

Love hearing this! Grateful for your feedback. We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Very easy to do would recommend

Very easy to do would recommend

31 mars 2026
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Réponse : Multitrip.com

Hi Sandra,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab.

Noté 5 sur 5 étoiles
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Réponse : Multitrip.com

Hi Kathleen,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Zainab

Noté 4 sur 5 étoiles

Helpful advice but terrible acoustics

Very helpful advice and all questions about cover answered clearly and in a pleasant manner. The only negative was the loud voice of another member of staff dealing with another customer that nearly drowned out the conversation I was having. Please give these staff more space and acoustic shielding in whatever call centre they're in.

30 mars 2026
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Réponse : Multitrip.com

Hi Liam.

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and help us grow.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Excellent customer service on the phone.

Excellent customer service on the phone.

30 mars 2026
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Réponse : Multitrip.com

Hi Vincent,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab.

Noté 4 sur 5 étoiles

Very easy to use and clear information…

Very easy to use and clear information outlining my travel insurance and how to select and buy it!! 👍

29 mars 2026
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Réponse : Multitrip.com

Hi Philip,

We're happy to hear that you found our travel insurance easy to use and the information clear for selecting and purchasing. Thank you for your positive feedback!

Kind regards,
Dominik

Noté 5 sur 5 étoiles

Easy to buy travel insurance

Easy to buy travel insurance

3 septembre 2025
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Réponse : Multitrip.com

Hi Mark,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Getting travel insurance was a very…

Getting travel insurance was a very easy process. Everything was very clear and explained well. Was surprised how much dearer it had got compared to two years ago, but getting older doesn't help. Another company refused to take us as we were over 65.

29 mars 2026
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Réponse : Multitrip.com

Hi Michael,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

I had a very good phone call and the…

I had a very good phone call and the person was extremely helpful , explained everything in detail and no rush . Thank you

23 février 2026
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Réponse : Multitrip.com

Hi Julie,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab.

Noté 4 sur 5 étoiles

Adequate insurance on paper, but watch out for the evidence required for claims.

Generally decent insurance, however the burden of proof that they require in order to claim for items like missed departure is quite onerous. For example, if my bus is caught in traffic en route to my departure airport causing me to miss my flight, then in order to claim, I need to have a report from the police or emergency breakdown service. Who is going to have that?! The policy document is a tome of 40 pages, full of get-out clauses in favour of the insurer. Very easy to buy the insurance, but I would guess it will be very difficult to claim for a covered expense.

27 mars 2026
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Réponse : Multitrip.com

Hi Michael,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Zainab.

Noté 2 sur 5 étoiles

Forced into auto renew in order to buy

No promo code, also did not like that I was forced to choose the auto renew button in order to buy. That should be an option rather than force and then the onus is on the customer to undo it in manage policy.

I am sure a lot of people either don't read it or forget to undo it and for that reason it should be removed.

28 mars 2026
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Réponse : Multitrip.com

Dear Customer,

Thank you for your review. I will follow up shortly with an email providing a detailed explanation.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles
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Réponse : Multitrip.com

Hi Karen,

We're happy to hear that you find our cover good and the price brilliant. Thank you for your positive feedback!

Kind regards,
Dominik

Noté 5 sur 5 étoiles

Very friendly and competent and…

Very friendly and competent and efficient lady, explained everything to me.

27 mars 2026
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Réponse : Multitrip.com

Dear Customer,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab.

Noté 5 sur 5 étoiles

Plenty of options to pick from

Plenty of options to pick from, good coverage and price and 60 days trip cover

27 mars 2026
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Réponse : Multitrip.com

Hi Eoin,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

The cover I was offered suited my trip

The cover I was offered suited my trip, provided everything I needed at a very reasonable price,having used multitrip before I didn't hesitate to return to them again.

26 mars 2026
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Réponse : Multitrip.com

Hi Eileen,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

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