Chill  Avis 5 557

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I had an issue with my policy and had a missed call and email from a sales agent Daniel Lambert. Daniel was excellent and sorted the issue I had and got me a great price for my policy. He was very p... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I had an issue with obtaining a reviewed no claims bonus statement and had to get directly on to the insurance company who had insured me. I had three painful weeks of calling and explaining my situa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed my No Claims Bonus document. I spoke with Ishika who sent the document by email within 1 minute of finishing the phonecall! Excellent service. I have been with Chill for years for my motor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been with them for eight years now, and I've never had any problems. Fast, reliable service at reasonable prices. Ask for Daniel, a true professional with impeccable manners.

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Chill is one of Ireland's leading insurance brokers. We know insurance can be a drag, so we search and compare 14 different providers, so you don't have to go anywhere else. We'll take it from here!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff . My call dropped today but Hannah called me back to get my account sorted and to save me the hassle of calling back in. Really appreciated it.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Daniel was very helpful today whilst…

Daniel was very helpful today whilst renewing my car insurance. All sorted in a matter of minutes. Thank you

20 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Saoirse,
Thank you for the feedback. Really glad Daniel was able to get your renewal sorted quickly and with no fuss.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Daniel was a great help

Daniel was a great help, my renewal expired and he helped and made the whole process easy to follow, no hassle!

20 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Lee,
Thank you for the kind words. Really pleased Daniel was able to step in and make the renewal process straightforward and hassle-free for you.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Aaron helped me navigation the online…

Aaron helped me navigation the online payment with ease very helpful and price was fair

17 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Linda,
Thank you for the feedback. Really glad Aaron was on hand to help and that everything went smoothly with the payment process.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Working with this company has been a…

Working with this company has been a very positive experience. The customer service is excellent – they are always easy to reach and provide quick, clear answers to any questions.

Another big advantage is their competitive pricing, which goes hand in hand with high-quality service. On top of that, they act quickly and efficiently, without unnecessary delays, which gives a real sense of security and professionalism.

I would definitely recommend this insurance company to anyone looking for a reliable and trustworthy partner.

17 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Emilia,
Thank you for such a thoughtful review. Really pleased to hear you've found the service reliable, easy to deal with, and good value. We'll always aim to keep that standard up for you.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Got a rep on live chat called Daniel he…

Got a rep on live chat called Daniel he was great brought down my renewal no complications all done in a few minutes great service 👍

16 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Jamie,
Thank you for the kind words. Really glad Daniel was able to get your renewal sorted quickly and without any hassle.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

I've been with them for eight years…

I've been with them for eight years now, and I've never had any problems. Fast, reliable service at reasonable prices. Ask for Daniel, a true professional with impeccable manners.

16 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Thomas,
Thank you for your continued loyalty, that really does mean a lot to us. Really pleased Daniel has been able to provide a great experience for you.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Car insurance renewal

Renewed my car insurance today and spoke to Daniel at chill. He’s an absolute gentleman. Answered all my questions and he found the best quote for me. A big thanks to Daniel @ chill

16 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Hassan,
Thank you for the lovely feedback. Really glad Daniel was able to answer all your questions and find the right quote for you.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Customer service

I called in to make a change to the car on my insurance policy. Gerard took my call and was so professional, courteous and knowledgeable. I really appreciated his help and would commend his customer service skills. Thank you

14 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Mairead,
Thank you for taking the time to leave a review. Really pleased Gerard was able to handle everything so professionally and that you felt well looked after.
Thanks,
The Chill Team

Noté 1 sur 5 étoiles

Getting Documents sent out.

I called to get my insurance disc and certificate posted out. Paid the €30 fee. waited two weeks, hadn't arrived. Called again, said it was on the way, didn't arrive. Called again last Thursday and spoke to someone who was very helpful who e-mailed copies so we would have them but said it would arrive by Monday at the latest. It is now Wednesday and it still hasn't arrived over one month later.

15 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Malone,
We're really sorry to hear about the trouble you've had getting your documents, that's far from the experience we'd want for you. Please share your contact details with us via Trustpilot (link sent) and we'll get in touch to get this sorted as quickly as possible.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Very helpful agent Daniel

Very helpful agent Daniel

15 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Tracy,
Thank you for the kind words. Really glad Daniel was able to help and that you had a positive experience.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

I'm really happy with the customer…

I'm really happy with the customer service that Daniel provided, from the beginning to the end. Thank you

14 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Ildiko,
Thank you for the lovely feedback. Really pleased Daniel was able to take care of everything from start to finish and that you felt well looked after.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Friendly

Friendly, very efficient

14 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Salem,
Thank you for the kind words. Really glad you found the experience efficient and that everything was taken care of.
Thanks,
The Chill Team

Noté 4 sur 5 étoiles

Excellent and not so Excellent service

I had an issue with my policy and had a missed call and email from a sales agent Daniel Lambert. Daniel was excellent and sorted the issue I had and got me a great price for my policy. He was very professional, courteous and excellent at sorting my issue.
Unfortunately in between my dealings with Daniel, I had an extremely unhelpful and rude ‘Senior’ advisor who had a really bad attitude.
Many thanks to Daniel who sorted everything and apologised for his unhelpful colleague even though it was none of his fault.

14 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi David,
Thank you for taking the time to share your experience, and we're really sorry to hear part of it fell short of what you'd expect. We're glad Daniel was able to sort everything out for you and that you felt well looked after by him. We'd like to look into the other interaction further, so if you're happy to share your details via Trustpilot (link sent), our team will be in touch.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Responsive and professional

Contacted Chill to request a document. Got through to Siobhan who was very responsive and professional. All sorted within minutes.

13 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Eimear,
Thank you for the feedback. Really pleased Siobhan was able to get the document over to you so quickly and that everything was sorted without any fuss.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

I had a very pleased person on my live…

I had a very pleased person on my live chat called Daniel, very professional and helpful

13 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi John,
Thank you for the kind words. Really glad Daniel was able to help and that you found the experience professional and straightforward.
Thanks,
The Chill Team

Noté 5 sur 5 étoiles

Easy online chat renewal

Was super easy to amend my quote through the online chat and then renew also. Very quick and great service

13 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Leanne,
Thank you for the feedback. Great to hear the amendment and renewal process was quick and easy through the chat.
Thanks,
The Chill Team

Noté 3 sur 5 étoiles

Frustrating Correspondance

I had an issue with obtaining a reviewed no claims bonus statement and had to get directly on to the insurance company who had insured me. I had three painful weeks of calling and explaining my situation to Chill. Finally thanks to Daniel on chat, I was able to get what I needed. However, given the run around I have had with Chill I may think twice before using them again. I would like to express my heartfelt thanks to Daniel on the Chat today as he was able to send me on the document I needed.

13 avril 2026
Avis spontané
Logo de Chill

Réponse : Chill

Hi Nuala,
Thank you for taking the time to share your experience, and we're really sorry to hear the process was so drawn out and stressful. We're glad Daniel was able to get things resolved for you in the end, but we understand that doesn't make up for the weeks of difficulty beforehand. If you'd like to discuss things further, please do share your details with us via Trustpilot (link sent) and we'll be in touch.
Thanks,
The Chill Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus