Se niegan a devolver dinero de una cancelación inmediata. El 15 de octubre se procesó un cargo de $39.99 USD por renovación. Solicité la cancelación ese mismo día y no utilicé la plataforma. Su sopor... Voir plus
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Lisez les avis des autres
After I had registered a d paid my fee, I had an unexpected cha ge in my health that made me unable to participate in the program. I simply asked a refund. I didn't go into detail about my issues. W... Voir plus
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I don’t know I could say things are great but the AI assistant quickly responded to my questions with accurate help. As a new client I suppose I will be able to navigate through the app and find what... Voir plus
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Very straight forward with excellent demos for each exercise before a timed session. Distributed 15, 30 seconds or 1 minute rest periods for every session. No workout stress or tax any part of the bod... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Strong at Any Age. Fit for Life. Muscle Charge is a fitness app designed specifically for men over 40, offering a powerful yet practical approach to staying fit at any age. Build muscle, lose fat and charge up your vitality with a mix of bodyweight workouts, chair workouts and general strength workouts - all from the comfort of your home.
Coordonnées de contact
3,5
Moyen
227 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Watch out for the monthly charge fee after 1st month.
It is a scam. It says $9.99 for unlimited access. Yet, they charge you $39.99 after the first month. Avoid it! I am filing complaint for future victims.
Updates: they contacted me after seeing this review and refund me the $39,99 monthly fee also cancel my membership. At least, they are not scam!
28 janvier 2026
Avis spontané
Réponse de MuscleCharge App
Hi Chris,
Thank you for sharing these details regarding your experience. We are committed to full transparency regarding our pricing and how our program functions.
The plan operates on a subscription model that begins with an introductory offer for new members and then renews at the regular rate. All of these details are displayed before any purchase is made and are confirmed by email. Subscriptions remain active until canceled, and charges only occur with prior authorization during that initial signup.
To resolve this matter to your satisfaction, please email us at feedback@musclecharge.app and mention Ana for priority assistance. We want to make sure this is handled correctly for you.
Best regards,
Kim
I would give 0 if I could
I would give 0 if I could. BEWARE, I was very careful not to sign up for anything recurring or annual and yet 3 months after making a one time purchase of the basic product for $19, I was charged an annual subscription fee of $70.
25 mars 2026
Avis spontané
Réponse de MuscleCharge App
We appreciate you reaching out and wanted to provide some clarity. The program offers a discounted entry designed to transition into a regular annual subscription, as outlined during the signup process. This ensures you have continued access to all app features and updates without interruption.
We value your experience and want to ensure this is resolved to your satisfaction. Please contact our support team at feedback@musclecharge.app so we can review your account details and discuss the best next steps for you. We are ready to assist you immediately!
Best regards,
Joey
Excellent experience
Excellent experience. Lynn answered all my queries and provided information I asked.
25 mars 2026
Avis spontané
Réponse de MuscleCharge App
So glad Lynn could help you out! We love hearing success stories like this. If you hit any snags or just need a bit of extra guidance, feel free to contact us at feedback@musclecharge.app. We're here for you!
Thanks for being such a great part of our community!
Having had a serious accident in March…
Having had a serious accident in March last year where I received an electric shock and fell 13 feet on to a concrete floor, landing with my back on the edge of a step, fracturing my spine at vertebrae L1, having battled to walk properly again, my left arm suffered muscle atrophy and the muscles on that arm were smaller than my right, I contacted Muscle charge to see if Tai Chi could help me, the staff have been amazing, they gave me an exercise plan specific to my injury with out further damaging my back, I am getting closer to how my body should be, largely thank to Muscle charge and their specialist staff that went out of their way to help me, forever grateful to these guys.
16 janvier 2026
Avis spontané
Réponse de MuscleCharge App
Hi Stanley,
Thank you so much for sharing your story with us. We are truly moved to hear about your recovery journey following such a serious accident last year.
We are so glad to know that our support team could provide a Tai Chi plan tailored to your specific needs and that you are seeing your muscle strength return while protecting your back. Helping you get closer to how your body should be is exactly why we do what we do, and we appreciate you mentioning the care our team put into your plan. We are rooting for you and are incredibly proud of the progress you have made so far.
Please feel free to reach out to us at feedback@musclecharge.app if you ever need any further adjustments or support as you continue to move forward. We are honored to be a part of your recovery and are here for you every step of the way.
Best regards,
Kim
Good start
Early days but I’m enjoying the exercise regime and feeling a bit more healthy
23 mars 2026
Avis spontané
Réponse de MuscleCharge App
Hi Nick,
It is great to hear that you are off to a positive start! We are thrilled that you’re enjoying the exercise regime and already feeling the benefits. Consistency is key, and we are excited to see your progress as you continue. If you ever have questions or need assistance, please reach out to feedback@musclecharge.app.
Best regards,
Joey
Realized after I paid $15 for trial
Realized after I paid $15 for trial, I’ve been getting charged $40.12 last 4 months on my card and didn’t realize it as I have not been getting anything from them. First couple payments went to musclecharge and last few have been to a company called wellpay inc. watch what you are signing up for!!! Having trouble trying to cancel
25 octobre 2025
Avis spontané
Réponse de MuscleCharge App
Hi Daniel,
Thank you for sharing your feedback. We aim to be fully transparent about our billing practices, which is why our subscription model, pricing, and renewal terms are clearly displayed and agreed upon before any purchase is finalized. These details are also included in the confirmation email sent immediately after joining.
Please note that subscriptions remain active until canceled, and charges are only processed with your prior authorization.
Managing your subscription is simple:
Navigate to the 'My Day' tab > 'My Profile' > 'Settings' > 'My Subscription'.
To ensure everything is properly reviewed, please get in touch with us at feedback@musclecharge.app and mention Ana. We’ll be happy to take a closer look and assist you further.
Best regards,
Joey
The Muscle Charge Team
You're sending me through a loop and…
You're sending me through a loop and have not given me any information on how to proceed with a program designed for me. I am highly disappointed and have decided to cancel this program.
13 mars 2026
Réponse de MuscleCharge App
Hi Alvin,
Thank you for reaching out and letting us know about the "loop" you've experienced. This is certainly not the seamless experience we aim to provide.
Our customer support team has already reached out to you via email to address your concerns and help rectify this situation. We value your feedback and would love the chance to make things right.
If you have further questions or need additional support, please feel free to reach out to us at feedback@musclecharge.app and mention Ana in your message for priority assistance.
Best regards,
Joey
I seem to feel some change
I seem to feel some change, but it’s only been 5 days since I got started.
12 mars 2026
Réponse de MuscleCharge App
Hi Shantanu,
That’s wonderful to hear! Even subtle changes in the first 5 days are a great sign. Consistency is key, so keep at it!
Best regards,
Joey
Great selection/variety of workouts
Great selection/variety of workouts. I am trying them all. Keeps workouts interesting!
17 mars 2026
Réponse de MuscleCharge App
That’s awesome to hear, James! We’re so glad the variety is keeping you motivated and engaged. Have fun trying them all—we're rooting for you!
Stay strong,
The Muscle Charge Team
Réponse de MuscleCharge App
Hi there,
We’ve received your request and have manually canceled your subscription. We also sent a confirmation email to your inbox for your records.
If you have any further questions or need additional help, please reach out to us at feedback@musclecharge.app. Be sure to mention Ana in your message to receive priority assistance.
Best regards,
May
Consistency in using the program works…
Consistency in using the program works . Easy to follow .
16 mars 2026
Réponse de MuscleCharge App
Hi Keith,
Thanks for the feedback! It’s great to hear that the program is easy to follow—you're absolutely right that consistency is the secret sauce to seeing real results.
Keep up the great momentum!
Best regards,
May
Quality App and Experience
Timely, well-organized, and very proficient app for tracking exercises.
16 mars 2026
Réponse de MuscleCharge App
Hi Mick,
Thank you so much for the feedback! We’re thrilled to hear the app is hitting the mark for you. Keeping your tracking timely and organized is exactly what we aim for, so you can focus on the hard work.
Keep crushing those goals!
Best regards,
May
need more exercices
3 mars 2026
Réponse de MuscleCharge App
Thank you for your fantastic suggestion, Marc! We truly appreciate your feedback regarding the exercise variety, as we are always looking for ways to enhance the experience for our community.
We have just sent you an email to discuss this further and share some exciting updates. Please take a moment to check your inbox.
We look forward to hearing more from you!
Best regards,
The Muscle Charge Team
You never replied to my e-mails…
You never replied to my e-mails concerning my subscription. Need a explanation of the $39.99 charge,
16 mars 2026
Réponse de MuscleCharge App
Hi Fred,
Thank you for your patience and for connecting with us! We appreciate the opportunity to help.
We have just sent a direct message to your email with a detailed breakdown of the $39.99 charge and all the information regarding your subscription. Please take a moment to check your inbox (and your spam folder) so we can finalize this for you.
We are excited to get this settled and ensure you're all set!
Best regards,
The Muscle Charge Team
I followed the program to details with…
I followed the program to details with poor results
15 janvier 2026
Réponse de MuscleCharge App
Hi Warren,
Thank you for sharing your experience with us. We want to ensure you get the most out of the program, so we have sent an email to the address linked to your account to offer further support and review your progress. Please check your inbox or spam folder for our message.
Best regards,
The Muscle Charge Team
Hard to follow videos
Videos move too quickly and are hard to follow for someone who is new.
10 mars 2026
Réponse de MuscleCharge App
Thank you for sharing your feedback! We are always looking for ways to improve, and your input helps us refine our content for everyone.
A great tip for starting out is to use the 'pause' or to move at a pace that feels best for you. We want you to feel confident in every move!
For more personalized guidance, please reach out to us at feedback@musclecharge.app. We are happy to help you get the most out of your workouts.
Best regards,
The Muscle Charge Team
can't use on a desk top
the fact that it can't be used on a larger screen like a desk top is problematic.
11 mars 2026
Réponse de MuscleCharge App
Hi Steven,
Thank you for sharing your thoughts with us. We definitely hear your point regarding the screen size.
While our program is currently designed as a mobile app, we are actively exploring ways to make it accessible on larger screens like desktops in the future. For now, the portability of the app is intended to help you take your routine with you wherever you go, ensuring you always have your plan handy while you are out and about.
We want to make sure you feel fully comfortable and supported as you get started on your goals. To help us resolve this to your satisfaction or if you have any other questions about the program, please email us at feedback@musclecharge.app and mention Ana for priority assistance.
We look forward to helping you get the most out of your experience!
Best regards,
Flor
It is very easy to use and the app has…
It is very easy to use and the app has good daily advise. The app gives you several options which helps address your needs.
11 mars 2026
Réponse de MuscleCharge App
Hi Chris,
We are thrilled to hear that you are finding the app easy to navigate and that the daily advice is hitting the mark for you.
It is great to know that having several options available is helping you tailor the program to your specific needs. We designed those features to ensure the experience feels personal and manageable, so seeing that reflected in your progress is wonderful.
We are rooting for you as you continue on this journey. Please reach out to us if you need any extra support or have questions as you get further along. We are always here to help.
Best regards,
Flor
Great customer support response when I…
Great customer support response when I thought I had a problem. Down 6 lbs already
11 mars 2026
Réponse de MuscleCharge App
Hi Joseph,
We are glad we could get things sorted for you quickly when you had that concern about your account. It is our goal to make sure you never feel stuck.
Huge congrats on being down 6 lbs already! That is an incredible start, and it is clear your hard work is paying off.
We are here for you as you keep this momentum going. Please let us know if you need anything else as you get deeper into the program. We are happy to help you stay on track. Keep up the great work!
Best regards,
Flor
it was good even though it was short…
it was good even though it was short time except for the chair but finding time to do it....was my biggest issue so, I could not do it daily but every 2 to 3 days.
10 mars 2026
Réponse de MuscleCharge App
Hi Eddie,
It is great to hear that you enjoyed the sessions! We designed the program to be effective even with a busy schedule, and it's perfectly fine to move at your own pace—being consistent every 2 to 3 days is still a fantastic way to build a sustainable routine.
If any questions come up as you progress, please email feedback@musclecharge.app and mention Ana for priority support. We are here to help whenever you need us!
Best regards,
The Muscle Charge Team
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