Se niegan a devolver dinero de una cancelación inmediata. El 15 de octubre se procesó un cargo de $39.99 USD por renovación. Solicité la cancelación ese mismo día y no utilicé la plataforma. Su sopor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After I had registered a d paid my fee, I had an unexpected cha ge in my health that made me unable to participate in the program. I simply asked a refund. I didn't go into detail about my issues. W... Voir plus
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I don’t know I could say things are great but the AI assistant quickly responded to my questions with accurate help. As a new client I suppose I will be able to navigate through the app and find what... Voir plus
L'entreprise a répondu
Very straight forward with excellent demos for each exercise before a timed session. Distributed 15, 30 seconds or 1 minute rest periods for every session. No workout stress or tax any part of the bod... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Strong at Any Age. Fit for Life. Muscle Charge is a fitness app designed specifically for men over 40, offering a powerful yet practical approach to staying fit at any age. Build muscle, lose fat and charge up your vitality with a mix of bodyweight workouts, chair workouts and general strength workouts - all from the comfort of your home.
Coordonnées de contact
3,5
Moyen
227 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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SCAM??
It is a scam. It says $9.99 for unlimited access. But they charge me $39.99 after the first month and again the following month. I have not even used it. I thought the total cost was $9.99. I will be contacting them and expect a refund of the two $39.99 that I did not sign up for. Avoid it! I am filing complaint for future victims.
Updates: they contacted me after seeing this review and refund me the $39,99 monthly fee also cancel my membership.
Update: Yes they refunded me $39.99 for the month of April, but not the $39.99 for the month of March (for the so called membership that I did not sign up for).
10 mars 2026
Avis spontané
Réponse de MuscleCharge App
Thank you for sharing this update, James! We are pleased to have resolved this for you. We appreciate your communication and are glad we could ensure a positive outcome. Wishing you the very best!
Best,
Joey
I had a disappointing experience with…
I had a disappointing experience with the Muscle Charge app and its services. While the initial offer appeared attractive, my overall experience did not meet expectations.
In my case, I found the subscription terms and billing process to be somewhat unclear. After signing up, I noticed recurring charges that I did not fully anticipate, which caused concern and confusion.
I would strongly recommend that potential users carefully review all subscription details, including any automatic renewal terms, before making a purchase. Transparency in billing and clear communication are very important for customer trust.
This review reflects my personal experience, and I hope it helps others make an informed decision.
3 avril 2026
Avis spontané
Réponse de MuscleCharge App
We appreciate your feedback and value the opportunity to clarify our membership process, Ali. Our automatic renewal is designed to maintain your momentum by ensuring uninterrupted access to your training programs, while our signup process provides the details necessary for you to feel confident in your plan. You always have full control to manage your settings at any time to suit your goals. Please reach out to us at feedback@musclecharge.app for a priority response, as we are dedicated to ensuring your experience becomes a truly positive one.
Best,
Joey
Unable to log in.
2 avril 2026
Réponse de MuscleCharge App
Hi Dwight,
Thank you for joining us at Muscle Charge.
Our customer support team has already reached out to your registered email to help resolve your login issue.
If you have more questions or need further assistance, please feel free to reach out to us at feedback@musclecharge.app. Be sure to mention Ana in your message for priority assistance!
Best regards,
Joey
On-line sales with integrity!
First, the product. I received a calendar with assignments for each day. Also, an accompanying illustrated explanation of each of the required exercises. That is exactly what I wanted!
Second, the company. I had occasion to ask about some of the extras and related financial issues. I received a prompt response that clearly wanted to resolve my questions. Amazingly, these communications were from real people who understood my questions without having to go through a survey or upsell. They just wanted to resolve my questions. That is incredible in this day of on-line sales! I am impressed!
8 avril 2026
Avis spontané
Réponse de MuscleCharge App
Hi Eric,
Thank you so much! We are thrilled to hear that the exercise calendar and guides hit the mark for you.
It’s also great to know our support team could help. We’re happy we could get those questions resolved quickly so you can focus on your routine.
Enjoy the workouts!
Best regards,
Joey
Please unsubscribe me.
Please unsubscribe me.
I have been billed on my credit card. I have no idea what my order number is and my name is John J Lindvay.
9 avril 2026
Avis spontané
Réponse de MuscleCharge App
Hi John,
Thank you for reaching out and bringing this to our attention. We want to resolve this for you immediately.
Please contact us at feedback@musclecharge.app and mention Ana in your message. This will allow us to manually locate your account and assist you further with your cancellation and billing concerns.
Best regards,
Joey
Wasn’t allowed on your site with the…
Wasn’t allowed on your site with the password you gave me. I see you charged my card for the fee. Mike Wakely, not happy.
1 avril 2026
Réponse de MuscleCharge App
Hi Mike,
Thank you for reaching out and letting us know about the trouble you had. We want to ensure you have a smooth start and get exactly what you signed up for.
Please check your inbox, as we have already sent you an email with the steps to get you logged in right away. If that message was missed, you can contact us directly at feedback@musclecharge.app and mention Ana for priority assistance so we can resolve this to your satisfaction. We look forward to helping you get started.
Best regards,
Kim
The info was difficult to navigate…yes
The info was difficult to navigate through.
I didn't realise it transformed into further payments and I need to opt out.
I can't afford it
1 avril 2026
Réponse de MuscleCharge App
Hi there,
Thank you for sharing your experience with us. We want to ensure everything is clear for you, so we have sent an email to assist you further with your account and the opting out process.
If that email was missed, please feel free to reach out to us directly at feedback@musclecharge.app and mention Ana for priority assistance. We are keen to help you resolve this and look forward to hearing from you.
Best regards,
Kim
Asked a question and it was answered…
Asked a question and it was answered very quickly. Jess was very helpful.
7 avril 2026
Avis spontané
Réponse de MuscleCharge App
Hi Dennis,
We are glad to hear that your question was answered so quickly and that Jess was very helpful. We make sure our team is always ready to jump in when you need us. Please feel free to email us anytime if you need anything further as you get going. We are here to support you every step of the way!
Best regards,
Kim
Réponse de MuscleCharge App
Hi Michael,
Welcome and thank you for joining us.
Our customer support team has just sent you an email with your download link and login credentials. Please check your inbox (and your spam folder, just in case!).
If you need any further assistance, feel free to reach out to us directly at feedback@musclecharge.ap. We're here to help!
Best regards,
Joey
Very good customer service
Very good customer service. Human, helpful and generous.
4 avril 2026
Avis spontané
Réponse de MuscleCharge App
Hi Guy,
Thank you so much for the five-star rating. We truly appreciate your kind words about our service. We are so excited to have you starting your Muscle Charge program with us! We are here to support you as you get going, so please reach out if you need anything at all. We are rooting for you!
Best regards,
Kim
Amazing Rep!
OMG Jess thank you so much this means so much to me so I can continue my goals!!!! This was my response to an issue I had after have a problem that I had that resulted in me having to have a neck surgery. And Jess was able to assist me above and beyond to make sure I didn't lose out on my membership time or goal timeliness!
2 avril 2026
Avis spontané
Réponse de MuscleCharge App
Hi Juan,
We are so glad we could help. It was a pleasure to hear about your experience with Jess, and we will be sure to pass your kind words along to him.
It sounds like you have been through a lot lately with your neck surgery, and we can only imagine how tough that recovery process has been. We are truly happy that Jess was able to step in and make sure your membership time and goal timelines stayed on track. Keeping your momentum during a recovery like that is so important, and we are honored to support you in hitting those milestones.
Please let us know if there is anything else you need as you get back into the swing of things. We are here to help whenever you need us, and we are rooting for you as you continue working toward your goals!
Best regards,
Kim
Not anything like I was expecting
Not anything like I was expecting. Will try, but do not have a good feeling about this. In general, I feel this is a scam.
2 avril 2026
Réponse de MuscleCharge App
Hi Jerry,
Thank you for your feedback. We'd really like to understand what happened and assist you personally with your concerns. Please reach out to us at feedback@reversegroup.io so we can look into this for you. For priority handling, kindly mention Ana .
Bets regards,
Joey
I can’t download the product
I can’t download the product
Keeps telling me the email is invalid
Help
Andy Farley
2 avril 2026
Réponse de MuscleCharge App
Hi there,
Thank you for your feedback.Our customer support team has already sent you an email to help resolve this "invalid email" error and get your download started. Please check your inbox for their message.
If you have more questions or need further help, feel free to reach out to us at feedback@musclecharge.app. Be sure to mention Ana in your message for priority assistance!
Best regards,
Joey
Réponse de MuscleCharge App
Hi Dean,
Thank you for your feedback. We definitely want you to enjoy what’s on your plate while you reach your goals.
Our program is designed to be completely flexible. If you don't like a specific suggestion, you have the option to:
Replace the meal immediately with a different suggestion.
Search our library for dishes you actually enjoy.
Save your favorites to your personal list for quick and easy future replacements.
To assist you further and ensure we get your preferences dialed in, please reach out to us at feedback@musclecharge.app. Mention Ana in your message for priority assistance.
Best regards,
Joey
Prima service
Ik had een onjuist e-mailadres ingevoerd waardoor in niet ontving. Na een negatieve beoordeling hebben ze contact met me opgenomen en perfect geholpen. De app werkt nu. Een prima klantenservice. Om die reden ben ik zeer tevreden over deze app
1 avril 2026
Avis spontané
Réponse de MuscleCharge App
Beste L,
Bedankt voor je bericht. Wanneer je je aanmeldt, zou er direct een welkomstmail met je inloggegevens en toegang tot de app in je inbox moeten verschijnen. Het is mogelijk dat dit bericht in de map met ongewenste e-mail of spam terecht is gekomen, dus het is de moeite waard om daar even te kijken. Wij zetten ons volledig in om ervoor te zorgen dat je alles ontvangt wat je hebt gekocht en staan klaar om je direct toegang tot de app te geven.
Om dit naar volledige tevredenheid op te lossen, kun je ons mailen op feedback@musclecharge.app. Vermeld hierbij de naam van Ana voor een prioritaire behandeling. Wij zullen ervoor zorgen dat alles in orde komt, zodat je aan je traject bij ons kunt beginnen.
Met vriendelijke groet,
Kim
Good application
Good application the timer is a very good feature. The pdf sent by email to print needs better illustration as some titles do not match the schedule descriptions.
1 avril 2026
Réponse de MuscleCharge App
Hi Ammar,
Thank you for the four-star review and for sharing your thoughts with us. We are glad to hear that you are enjoying the application and finding the timer feature helpful for your routine.
We also appreciate you pointing out the alignment issues between the titles and descriptions in the printable PDF. Please know that we are relaying this suggestion to our team right away as we continue to improve our materials for you. It is feedback like yours that helps us make the experience better for everyone.
We are here to support you with anything else you might need as you keep moving forward with the program. You are off to a great start and we are excited to see your progress. Keep up the fantastic work.
Best regards,
Kim
So far the app has worked extremely…
So far the app has worked extremely well in helping me monitor my fasting whilst also monitoring my calorie intake. The AI tool to determine the meal calorie content is excellent.
1 avril 2026
Réponse de MuscleCharge App
Hi David,
We are glad to hear the app is working so well for you in monitoring both your fasting windows and your calorie intake. It is great to know that you are finding the AI meal tool helpful for staying on top of your nutrition.
We are here to support you with any guidance you might need as you continue with the program. You have established a fantastic routine already and we are excited to see your progress. Keep up the great work!
Best regards,
Kim
How long until I do the chair exercises?
31 mars 2026
Avis spontané
Réponse de MuscleCharge App
Hey Jeffrey,
Those chair sessions are a core part of the program, so you'll typically see them appear in your plan early on. If they aren't showing up yet or if you want me to confirm your schedule, we're happy to help. Just drop us an email at feedback@musclecharge.app and we can go over your plan together.
Best,
Joey
GREAT SUPPORT
First of all, when I contacted Support, they were very quick to reply. Once they knew my full issue, they walked me through trouble shooting it. The last 2 sets of trouble shooting directions were technically related to my phone. They did not have to go that far, But they did. My problem is fixed, and I can begin my journey with So many different types of Beginner Exercises. If you are on the Fence. Take it from me. You have to try this!! 2 👍👍
30 mars 2026
Avis spontané
Réponse de MuscleCharge App
Hi there,
Thank you so much! We’re thrilled to hear your issue is resolved! Our support team was happy to help with those extra technical steps to get you moving. Thank you for the high recommendation—enjoy your workouts! 👍👍
Best regards,
Joey
For my age (70) working great for mei…
For my age (70) working great for mei am going to keep it going
12 mars 2026
Réponse de MuscleCharge App
That is wonderful to hear, Ken! We are so glad the program is working well for you and supporting your goals at 70. Thank you for sharing your success with us—we’re excited to keep supporting you on your journey!
Stay strong,
Joey
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