The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Voir plus
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Lisez les avis des autres
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Voir plus
Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Voir plus
This is my 2nd or 3rd order from MyDeliBox Love ordering from MyDeli box my mamma loves the Bondi and they are very hard to get in any deli shops so thank you for always having these In Stock and the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!
Coordonnées de contact
Unit A3 - OYO Business Units, DA17 6AX, Belvedere, Royaume-Uni
- info@mydelibox.com
- mydelibox.com
4,5
Excellent
704 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great company
Great company to deal with. Excellent customer service and great product choice.
24 septembre 2024
Good online option to buy real Italian…
Good online option to buy real Italian products at reasonable prices. This is the second time I place an order and never had any issues. The order is always packaged perfectly and dispatch and delivery times are good.
Will definitely buy again
18 septembre 2024
Avis spontané
Very slow service and lack of…
Very slow service and lack of communication but good products
29 août 2024
Had a free sample box yesterday and…
Had a free sample box yesterday and everything was really good. Definitely will be buying from them again
31 août 2024
Avis spontané
MyDelibox never lets you down
Been using MyDelibox for a few years. Told loads of people about it. I often send parcels as gifts to family and friends. Much more interesting than generic hampers. And MyDelibox has never let me down. I love them!
15 août 2024
Avis spontané
My deluybox
Company still charge you the full amount for the next day delivery if you place your order after 11 am on Friday and deliver whenever to you. I have placed my order on Friday (09.08) at 11.32 to be fair and possibly will be delivered tomorrow I am holding my breath now don't know if I will get it . When you try to explain to them that what they are saying is wrong and the overcharge you for a service that they do not deliver on time they get quite defensive and rude to you. I will report them to the relevant agencies now.
12 août 2024
Avis spontané
Réponse de myDelibox
Hello, Milena. Thanks for your order and sorry for what has happened. As already explained via email and also over the phone, you selected at the checkout this delivery method: "NEXT DAY - order by 11am Monday to Friday, get it by next business day ".
Since you ordered on Friday after 11am, this means that the order will be delivered to you on Tuesday (next business day). If you ordered before 11am, it would have been delivered on Monday instead. Your order is currently in transit and it will be delivered today as confirmed to you multiple times. There wasn't any wrong doing from our side, and if you believe we have been rude we do apologize once again, since this wasn't our intention. We genuinely believe this was a misunderstanding in communication between us and you. You also ordered from us multiple times in the past and everything went smooth. Thanks again for your understanding.
Fantastic choice of Italian groceries…
Fantastic choice of Italian groceries at a great price.
Fast delivery.
30 juillet 2024
Great service
30 juillet 2024
Perfect package
Perfect package, all wrapped up with care and everything arrived with no damage. Quick delivery.
30 juillet 2024
The product is great and delivery time…
The product is great and delivery time as should be.
26 juillet 2024
I had to cancel my order because the…
I had to cancel my order because the delivery fee, in the UK mainland, was unacceptable!
26 juillet 2024
Réponse de myDelibox
Hello. As explained via email your postcode does not qualify for our UK mainland rates. The extra charges are also written into our delivery page. We also refunded promptly your order as soon as you wanted to cancel it.
We then believe this review is unfair and we will report it to trustpilot.
Precise and with good food 😋
1 août 2024
Avis spontané
Great products, great service
Great products, delivered quickly and well packaged in eco friendly packaging. Lovely to be able to get my Italian favourites here in the UK.
24 juin 2024
Avis spontané
Great service
25 juin 2024
Good company
Order often, great selection, good prices. Items arrived packed very carefully
13 juin 2024
Avis spontané
Always great service,good…
Always great service,good choice of products.delivery on time.thank you
6 juin 2024
Avis spontané
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