Excellent service and costumer care is what I have continued to experience from this company and that is even when any issues are not of their doing, they have resolved the issue. All round quality bu... Voir plus
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Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Voir plus
L'entreprise a répondu
Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had nev... Voir plus
L'entreprise a répondu
I have trouble finding Zimla dates in supermarkets and I was so please when I came across “My exotic fruits” online, I’ve had a couple of orders from them now, Absolutely perfect, fresh, tasty date... Voir plus
À propos de l'entreprise
- Service de commande de repas en ligne
- Établissement servant des fruits et desserts à base de fruits
- Grossiste en fruits
- Primeur
- Vente de fruits et légumes en gros
Écrit par l'entreprise
On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit
Coordonnées de contact
Unit 3, Oakland's Farm Estate, Goatsmoor Lane, CM49RS, Stock, Essex, Royaume-Uni
- 01277809810
- info@myexoticfruit.com
- myexoticfruit.com
4,6
Excellent
259 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent fresh Longan fruit
Excellent fresh Longan fruit. Very well packed. Fast delivery.
27 janvier 2026
Avis spontané
Réponse de My Exotic Fruit
Thank you for your 5-star review, Alexander. We're glad to hear that you were pleased with your order of longan and with the packing. I will make sure to pass this on to our packing team.
If you'd like to order again, please do get in touch at info@myexoticfruit.com, and we can arrange a special discount for you.
MyExoticFruits is a must-try for foodies
MyExoticFruits is a must-try for foodies! They offer an incredibly unique selection of rare tropical fruits that are hard to find anywhere else. The quality is top-tier, with everything arriving fresh and flavorful, and the delivery was impressively fast and well-packaged. Highly recommended!
6 janvier 2026
Avis spontané
Réponse de My Exotic Fruit
Hello Harshesh
Thank you for your 5-star review! It's lovely to hear that you were pleased with the uniqueness of the fruits we offer as well as the quality.
If there is a specific fruit you are after, please do get in contact at info@myexoticfruit.com and our team will be happy to help you find your next favourite.
Incorrect order and no refund
I initially ordered 2 Jamaican/Ugandan Avocados which were perfect so I ordered another 10. What arrived was not what I initially ordered and received they were smaller Avocados so I complained. If you order the same item twice you expect the same item to arrive right? My Exotic Fruits then promised they would ensure that the next order would be the same as the first so I ordered again. This time they were even smaller than before. I complained for the 2nd time and was assured that the next order would be checked my a senior member of the team before dispatch. I placed the 4th order for 10 Avocados and was assured they were as expected by a senior team member. What then arrived was the most ridiculously tiny Avocados small enough to fit in the palm of your hand. If that isn't adding insult to injury I don't know what is. To top it off they refuse to refund even partially even after deceiving me 3 times. Find another supplier these lot cannot be trusted.
28 décembre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you for taking the time to raise your concerns. We take all customer feedback seriously and would like to address the issues you’ve outlined regarding fruit quality and our customer service.
Regarding your third order on 8/11/25, you expressed dissatisfaction with fruit size and indicated you would not be ordering again due to this. As advised at the time, fruit size can vary significantly due to seasonal factors and supplier conditions, including weather, which are unfortunately outside of our direct control.
Your fourth order, placed on 28/12/25, included a note requesting that quality be checked. This was completed prior to dispatch, and no concerns were identified at that stage. There was no mention of a sizing issue at the time of packing.
On 6/1/26, we received an email from you requesting a return address, however no explanation was provided initially. Upon further follow-up, you advised that the avocados were shrivelled and too small. We reviewed our dispatch records, including photos taken at the time the order left our premises, which show no visible shrivelling. As a result, we requested photographs from you to help determine whether the issue may have occurred during transit.
We also explained that avocado size is seasonal, and based on this, we offered a partial refund on 8/1/26 as a gesture of goodwill. This offer was initially accepted. Subsequently, you requested to return the fruit, at which point we explained that fresh produce cannot be returned for food safety reasons. This led to the matter being escalated to management.
Throughout this process, we have remained in regular contact and have made genuine efforts to resolve the issue fairly. However, we are concerned by the tone of your most recent correspondence, particularly the statement that you wished for our business to “burn to the ground.”
Please be assured that your complaint has been taken seriously, investigated thoroughly, and responded to in good faith. Our aim has always been to reach a reasonable and respectful resolution.
Excellent frozen medlars
Excellent frozen medlars. These fruits were properly bletted and the flesh was soft, yielding, sweet, fruity and caramelly. Just about the best medlars I have ever bought.
I will certainly purchase these again.
20 décembre 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Geoffrey
Thank you for very much for your 5 star review. It's great to hear that you were so pleased with your medlars and that you would like to order again.
Please get in contact at info@myexoticfruit.com and I can arrange a special discount for your next order.
Our box of exotic fruit arrived today!
Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had never tried before, the Cacao Pod was fantastic!
The items were very well packaged, great customer service - we will be ordering another box for Christmas! Thank you 🤩
4 décembre 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Kate
Thank you so much for your 5 star review. It's so nice to hear that you were happy with your order, especially the yellow dragon fruit (we think it's a favourite for a reason!)
If you would like to order from us again, please get in contact at info@myexoticfruit.com and I can arrange a special discount for you to use on your next order.
Excellent quality
Excellent quality, very reasonable value for money, great comms and very fast delivery. Would recommend and definitely use again.
25 novembre 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Jo
Thank you so much for your 5-star review. We're so glad that you were pleased with our service and with how fast your order arrived.
We'd love to know if you had a favourite fruit in your order!
If you would like to order from us again, please get in contact at info@myexoticfruit.com and I can arrange a special deal for you.
Easy to order & Good quality of Fruit
Placed order & received confirmation of dispatched within 2 working days.
Navigating & payment process easy on website.
Goods arrived within 2 days but did leave a message when order placed to make sure courier did not leave parcel outside ( followed up later with shop that this was not done, said will make sure message with be forwarded to courier).
All good otherwise, would buy again.
27 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you for your kind review! I'm pleased that you found our website easy to use.
We do our best to include any instructions for the delivery driver on our packaging so that your parcel is only ever left where you'd like it. I do apologise that it was missed on this occasion. However, I'm glad to hear that you received your order.
You can be assured that any future delivery instructions will be included on your parcel. If you have any concerns, please do get in contact.
If you'd like to order again, please email info@myexoticfruit.com and I can arrange a special discount for you to use.
Absolutely fantastic
Absolutely fantastic, and one of the main reasons I am a repeat customer. From the simplicity of ordering to efficiency of delivering. Keep up the second to none service.
24 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you Fatima for your 5-star review and for your continued custom! We love hearing that customers are pleased with our service enough to order again.
We'd love to know what your soursop product you've tried is! Email us at info@myexoticfruit.com and I can arrange a special deal for your next order.
Exceptional range of quality vegetables…
Exceptional range of quality vegetables and fruits from around the world
21 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you so much for your 5-star review. It's great to hear that you love all the different varieties of fruits as much as we do!
We'd love to know your favourite! Email us at info@myexoticfruit.com and I can arrange a special deal for you! 🥭
Juicy fruity!
Received my order in very good condition. The quality of fruits were of an excellent standard. Once I have finished eating this order, I will be ordering again.
23 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you so much for your 5-star review! We're so glad to hear that you found our fruits to be top quality and that you would like to order from us again.
If you'd like to email us at info@myexoticfruit.com, I can arrange a special deal for you on your next order.
Just brought my first batch of soursop…
Just brought my first batch of soursop teabags, after my friend recommended this website ,service was great ,arrived fast and packaged very well , the taste is lovely and refreshing and with great benefits, will defo be ordering more and exploring some of their great fruits , time to give myself healthy options and cut out the rubbish sweets , I would rather spend at exotic fruit and get good benefits in future, now time for a nice cuppa of soursop I think 😊
8 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you Maria for your amazing review! We love to hear how people are enjoying our products so it's great to hear that you're creating healthier options for yourself. We hope you enjoyed your cup of soursop tea! ⭐
I can see that you would like to order again. We have so many different fruits in stock, so if you have any questions or need any help choosing, please do get in contact at info@myexoticfruit.com. I can even set up a special deal for you to use on your next order!
My wee boy only eats white fleshed…
My wee boy only eats white fleshed sweet potatoes. I used to struggle with where to get it until I came across my exotic fruits and I’ve never looked back.
Their customer service is top notch.
7 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Jessica
Thank you very much for your 5-star review! It's so great to hear that we could supply the white sweet potatoes you wanted and that you were pleased with our customer service. I will make sure to pass this on to the team.
If there is anything else we can help with, please get in contact at info@myexoticfruit.com and the team will be happy to help. 🥔
fast and well packaged delivery.
fast and well packaged delivery.
Product exceeded expectation.
Very friendly customer services.
19 septembre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you so much for your kind review. I'm very happy to hear that your order exceeded your expectations! It's also nice to hear that you were pleased with our customer service. This feedback is really helpful so I will make sure that it is passed on to the team.
If you would like to order again, please email info@myexoticfruit.com and I can arrange a special deal for you to use on your next order.
Beautiful fruit and excellent service
Beautiful fruit and excellent service. My new favourite!
1 octobre 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you for the 5-star review, Lesley! It's lovely to hear that you were pleased with the fruit and with our service. ⭐
If you have any questions, or if there is anything you think we can be doing better, please email us at info@myexoticfruit.com and the team will be happy to help.
Excellent service
Excellent service although one of the fruits I ordered was unavailable due to stockist which is completely understandable, the customer service received was fantastic. They reached out right away, and kept me updated, and offered great alternatives. It’s rare to see a company handle situations so professionally and with such care for their customers.My order came well packaged and fresh without any spoilage. I’ll definitely be back and will recommend them to others.
16 septembre 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Latoya
Thank you so much for your 5-star review and for your feedback. it really helps us to identify what we are doing well and what we could improve.
If we ever cannot include an item in your order, we always try to offer the next best alternative so it's great to hear that you were pleased with what we chose. I'll make sure to pass your feedback on to our customer service team.
If you would like to order again, please get in contact at info@myexoticfruit.com and I'd be pleased to give you a special discount!
Not leading at all!
Wow My Exotic Fruit were so so disappointing on a number of fronts. Stock outs, faulty stock, supply chain issues, poor communications, missed special meal for my wife and they had my monies for nearly 4 weeks. Now actioned a full refund and placed me on the list for next year!!
Not sure how they can class themselves as a leading supplier - and I only ordered Jersey Royals !
12 septembre 2025
Avis spontané
Réponse de My Exotic Fruit
We're sorry to see that you weren't happy with your experience shopping with us.
Though we do aim to dispatch all orders within 3 working days, the nature of produce means that sometimes there are unexpected delays. I sincerely apologise that this meant we missed your wife's special meal.
I hope that your wife enjoyed the fruit basket we sent as way of apology. If there is anything else we can do, please do contact us at info@myexoticfruit.com. if you'd like to order again, I'd be pleased to arrange a special deal for you.
Great range of quality produce …
We have been a customer of My Exotic Fruit for over a year now , their products are excellent quality , arrive quickly , and customer service are very helpful. They have a good personal touch .
9 septembre 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Roger
Thank you for your 5-star review. We really value the customer experience so it's great to hear that you were pleased with our customer service.
If you would like to order again, please email us at info@myexoticfruit.com and I can arrange an exclusive discount for you.
DO NOT ORDER FROM HERE IF YOU DONT WANT…
DO NOT ORDER FROM HERE IF YOU DONT WANT TO WASTE YOUR MONEY. They do not dispatch items in time. You have to send them a message to chase. Secondly they only send half of orders when you ask for a refund they ignore the late delivery of my item being sent a refused to action a refund.
3 septembre 2025
Avis spontané
Réponse de My Exotic Fruit
Hi Hannah, I'm very sorry to hear that you weren't happy with our service.
We can't seem to find an order number under your name. Perhaps you could contact us at info@myexoticfruit.com and a member of the team will be more than happy to help you.
Best Tropical fruits.
Best Tropical fruits.. great value for money. And many unusual fruits that we have pleasure in rediscovering!
My only criticism is we live in Beaconsfield,,not far from Northwood, but not within a London postal area, it took convincing for the order acceptance. Perhaps the corridor to High Wycombe should be included.
28 août 2025
Avis spontané
Réponse de My Exotic Fruit
Hello Firdaus
Thank you for your 5-star review! It's great to hear that we have been able to help you rediscover some fruits.
I'm sorry to hear that there were some problems with delivery. We deliver all across the UK including in and out of London. If you could give me some more information about the problem you experienced, I'd be happy to help.
Or, if you would like to order from us again, please get in contact at info@myexoticfruit.com and i can arrange a special deal for you.
Give it a try !!!
I was thrilled to discover this company as I’m a big fan of exotic fruits. The selection is fantastic, with so many unique varieties to try! Everything arrived in perfect condition and tasted absolutely delicious. I’ll definitely be ordering again!
12 août 2025
Avis spontané
Réponse de My Exotic Fruit
Thank you so much for your kind 5-star review! We love hearing that customers are impressed by our selection of fruit.
I'd be interested to hear if you had a favourite out of the fruits you ordered. Or, if there is a unique fruit you are keen to try, please get in contact and the team will be happy to answer any questions you might have.
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