My Exotic Fruit Avis 

I run a small meal prep business and usually buy from exoticfruits.co.uk, however my last 2 orders have been placed with myexoticfruit.com, as they have a little more of a selection than their competitors.

Myexoticfruit seem to be a bigger company, with a larger team, and larger social media presence, however certain fruits are hit and miss in terms of quality, but given the nature of tropical fruits and transportation/ climate factors, this can be expected from all sellers.

Parcels are always packaged well, never had an issue with the couriers, and delivery is usually very quick from the time of dispatch - same day or next day.

My main ick, is that their watermelons are SEEDLESS HYBRIDS, which HAVE to be treated with COLCHINE and when you open them they have hollow hearts, meaning they have not even been properly pollinated.
So if you are somebody that is opposed to infertile, GMO fruits, this is definitely NOT the place for you.
They have mentioned the issue of their watermelons being hybrid freaks of nature in a recent instagram video, but said something along the lines of, it being cross pollination, which “happens all the time in nature”, except this is not the same as natural cross pollination at all - it is treated with a known carcinogen (colchine) to prevent cells from splitting - it is completely different! I don’t think they intend to gaslight their customers, I think it is lack of knowledge.
There’s lots of beautiful big juicy SEEDED watermelons, of all varieties; red, yellow and orange, in various local fruit markets, particularly the Turkish ones around different London areas, so will be sticking to them for watermelon in the future.

Another annoyance, is that they do seem to sell out of certain things quickly, or are unable to source what’s on the website, and leave your order on pause whilst waiting for more stock. Although inconvenient, it is not a major issue BUT communication IS key, especially when running a small business, I had to chase up my order after 5 days without any update on dispatch.
When you do chase up however, via email or social media, they do seem to reply quickly, usually within 24 hours, but I do think there should be better communication with customers/ automatic regular text/ email updates to make it easier.
When I last ordered, they messaged me the morning of my delivery to let me know they substituted something due to it being out of stock/ unable to source, a little inconvenient but, at least they tried replace the out of stock item rather than just issuing a refund. When I opened the box I could see there was also something else that had been substituted for a different variety, but at this point I was just happy to finally have the order.

They also issued me a voucher from my last order, which is always a plus, and it does show that they do care about their customers. So considering this, I will definitely be ordering again however, I will be staying clear of the freaky alien watermelons!

Great place and great team… fruits are delicious… Ive been to the shop and they have also delivery service… I’m very grateful to of found them… thank you 😊

Great exotic fruits, really support the movement and will be ordering again soon recommend young coconuts and apple bananas. Order 25591

Brought guineps to help quit smoking as they did before told me 3 working days it’s been 8 days still not here

Well packaged and the soursop was delicious.

Very professional service all round.

One of the worst jackfruit eaten in my whole life.ordered one kg they have given the unripen ones had to throw it..it’s not order online .please don’t waste ur money.I have send them mail or call u won’t get any response.

Great experience! All the fruits were either ripe or under, no rotten surprises - which is always the main concern with fresh fruit/veg. Ordered on 8th, arrived on 11th and kept me updated via e-mail. Packaging was easy to dispose of, no unnecessary plastic!

I am so happy to have found ‘My Exotic Fruit’ - amazing service and communication along with quality products that came beautifully packaged. Will definitely be ordering again and again. Highly recommended.

Thought it's time for another review, as I've ordered a couple more times since my last review haha; after checking my confirmation emails, it turns out that I've ordered from these guys 4 times within the first month of discovering them!

I am so happy and impressed with the quality of their products, as well as their service though.

They go above and beyond to make sure that everything is okay and so far every single one of my orders has arrived in perfect condition, beautifully and carefully packed (in recyclable packaging too, which is super important to me), every single bit of fruit has arrived in one piece, fresh and if something arrived unripe, it ripened perfectly (and tasted just like the ones I had back in the tropics!), the parcels were sent out quickly and with full tracking information and there was one time when something I ordered was out of stock, but I was quickly informed about this via email and even received a phone call from the warehouse when they were packing my order, apologising about the situation once again and was offered a replacement/swap!

I absolutely cannot fault My Exotic Fruit, thank you so much for the high quality products, service and for existing! :)

This company did not deliver my fruit which was a present.. The customer service was poor. No proof of so called delivery was offered and Colin, the owner tried to bully me in writing and on the phone.
The competitor company Exotic Fruits.co.uk is EXCELLENT and I would highly RECOMMEND.
To this day they have not provided proof of delivery nor a refund. Save your money folks. Nond of the reviews for this company are verified.

Superb company with excellent customer service. 5 stars from me!

I have long searched for a eshop that would deliver exotic fruits to remind me of my childhood and I am well happy and excited to say that My Exotic Fruit has found a loyal customer, me! The fruits have come in within the same week of ordering with a lovely email notifying of when they’re expected! The fruits are absolutely divine, well packaged and in impeccable condition! I am grateful for your services - thank You! I am already looking at what my next order will be! (Fruits ordered so far soursop, papaya, mangosteen, guava & burro banana)

My Exotic Fruit is very good and reliable company. Large assortment of fruits of excellent quality, which are delivered in a short time.

Great company with a huge variety of fresh exotic fruits you can’t get anywhere else. I placed an order and it arrived a few days later also coming with free online tracking. The fruits were extremely fresh, ripe and great tasting! Overall I would definitely recommend this company to anyone who is interested in strange and exotic fruits like me!

1st time ordering i wasnt too sure but glad I did...order on Tuesday night received Thursday morning super fast super well pack I will order again and again thank you

Very awful! a coconut jelly? There was no jelly at all; only unfavourable water. I thought the coconut water from my local grocery store was superior. I only ordered this to sample the original jelly that was affixed to the sensitive coconut, as none of my coconuts contained jelly. felt ripped off for the cost! Will not at anyway suggest.

Fantastic service. Fast delivery and great communication. Thank you!

Such a pleasure to deal with! Professional and efficient!

Probably the best exotic fruits delivery in UK.
I ordered Mangos, no surprises tasty and fresh fruits.

I love ordering my fruits from this company Always a great wellbeing treat! My items are always prepared with care and the fruits are of great quality. Customer service is always a pleasant and satisfying experience. Always worth the buy.