Your gifts are beautiful n things I'm sure everyone would love.. especially me.. 😁 They are so different n capture attention straight away.. your helpful contact n customer service is terrific.. 👍... Voir plus
L'entreprise a répondu
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Item is as expected - but delivery was weird and tracking system failed. 4-6-26 Ordered 4-6-26 email to confirm delivery address and I responded same day. 4-13-26 email advising order had shippe... Voir plus
L'entreprise a répondu
Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says it’s at JFK but my “route” app said it le... Voir plus
L'entreprise a répondu
Product delivered on time as per email. Names on the animal bears representing family members are all correct, and well printed. Very well padded and wrapped for long distance transport. Quality... Voir plus
L'entreprise a répondu
3,5
Moyen
90 avis
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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This site is by far the best ... 👍♥️
Your gifts are beautiful n things I'm sure everyone would love.. especially me.. 😁
They are so different n capture attention straight away.. your helpful contact n customer service is terrific.. 👍 thank you 🙂👋
16 avril 2026
Avis spontané
Réponse de Mygiftnest
Hello Linda,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Item is as expected - Delivery and tracking weird
Item is as expected - but delivery was weird and tracking system failed.
4-6-26 Ordered
4-6-26 email to confirm delivery address and I responded same day.
4-13-26 email advising order had shipped with a tracking #
4-16-26 I checked the tracking system provided which indicated the item had been returned to sender !!! (death in family ensued and I couldn't follow up right away)
04-27-26 the item was surprisingly delivered.
The only other emails I received were ads to make me order something else - on 4/20, 4/23, 4/24, 4/25 twice, 4/26 four times, 4/28, and 4/30 (today).
27 avril 2026
Avis spontané
Réponse de Mygiftnest
Hello Sheryl,
I am sincerely sorry that your experience did not meet the standards we strive for. I have personally investigated your order and can see where things went wrong.
Your satisfaction is our priority, and I have already contacted you via email with a proposed solution to resolve this immediately. Please check your inbox so we can take the next steps together.
We appreciate your patience and the opportunity to rectify this.
Kind regards
Very fast and effective support service
I contacted support, they responded very quickly, and they resolved my issue in the first email.
28 avril 2026
Avis spontané
Réponse de Mygiftnest
Hello Nacho,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Great experience ,meet my expectation.
2 mars 2026
Avis spontané
Réponse de Mygiftnest
Hello Alex,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
SCAMMERS!!!!!
SCAMMERS!!!!!! want to charge an extra 20% for delivery
DO NOT USE THESE SCAMMERS
9 mars 2026
Avis spontané
Réponse de Mygiftnest
Hello RICH,
I am very sorry to hear about the negative experience you've had with our support team. We take these comments seriously, and I’d like to personally investigate why your goods haven't arrived and why our communication fell short.
I’m currently unable to match your reviewer profile to a specific order in our system. Please reach out to us at support@mygiftnest.com with your order number or the email address used at checkout.
As soon as we hear from you, I will make it my priority to provide a resolution immediately.
Sincerely,
Incompetent
If I could rate it a 0, I would. I ordered the customized bears for my Fiancé on February 2nd. I never received my item and they said UPS couldn’t find my address. I had everything typed in correctly and then the company said it was sent back to the facility. Now they are requesting I pay a 20% restocking/shipping fee in order for me to get my item. I asked for a full refund or for them to send it to me and they said they are unable to do either and are demanding I pay the 20% fee. I will NEVER use this company again.
27 février 2026
Avis spontané
Réponse de Mygiftnest
Hi Derek,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Réponse de Mygiftnest
Hello Rafal,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Not what we expected
Product took 18 days to arrive and is not a puzzle because the parts are fixed to each other. Not what we expected.
24 février 2026
Avis spontané
Réponse de Mygiftnest
Hi Gaynor,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Delayed order, no contact despite email
Ordered something 10 days in advance for Valentine’s Day - it arrived 10 days later today! Complete joke. I asked for a refund and have recieved no response 10 days ago
24 février 2026
Avis spontané
Réponse de Mygiftnest
Hi Gene,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Company is a joke
Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says it’s at JFK but my “route” app said it left china went to papa New Guinea and is now somewhere in Southeast Asia. The customer service is going to give you the runaround and keep giving you the same unhelpful unuseful tracking. Do not buy from this company go to Amazon. They have way cheaper options.
24 février 2026
Avis spontané
Réponse de Mygiftnest
Hi GearyU,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Bear family of 4
Bear family of 4 delighted my wife and kids. We lost one of our children in 2023. You never get over those loses. The puzzle was created as requested. Didn’t know it was made in Ireland, a wee bit late for Valentines day, but we still appreciated the fine workmanship.
21 février 2026
Avis spontané
Réponse de Mygiftnest
Hello HLM,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Réponse de Mygiftnest
Hello Gino,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Réponse de Mygiftnest
Hello George,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
A WONDERFUL GIFT
14 février 2026
Avis spontané
Réponse de Mygiftnest
Hello Peter,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Scam site!!
Scam site!!! Read reviews before ordering. Ordered the polar bear puzzle for valentines. Said it would arrive before. So far a no-show. Tried to put in my order number to track and says no order found. Read these reviews after. Darn. Just got scammed out of $69!!!
2 février 2026
Avis spontané
Réponse de Mygiftnest
Hi David,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
One of the worst experience ever
One of the worst experience ever. Christmas gift came after Christmas and was broken. Valentine gift is not going to be delivered at all unless I pay extra? Never buy from them. Similar items can be found on Amazon and you will be sure of delivery.
13 février 2026
Avis spontané
Réponse de Mygiftnest
Hi Samuel,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Coolest pillow for true friends my…
Coolest pillow for true friends my friend lovedit
9 février 2026
Avis spontané
Réponse de Mygiftnest
Hello Alicia,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
A purchase that won’t be repeated
I wish I read the reviews before making a purchase! No gift option - so orders apparently have to come with price tag, or option to put down a message for the recipient. Also took forever - waiting for over a week and no tracking information. Apparently customer service can’t tell us when this will arrive either. Impossible to cancel or get a refund, even within 24 hours of placing the order. Never again
1 février 2026
Avis spontané
Réponse de Mygiftnest
Hi Jay,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Poor customer serviceI accidentallly included a duplicate…
I accidentallly included a duplicate order for $22. I immediately called in to your company to tell you of my error and to cancel the unwanted item. I was told that the order was already in production which I explained was impossible as I had just that moment put in the order. I was put on hold then told that the extra order was cancelled and my money would be refunded. Imagine my surprise when the order arrived weeks later with the unwanted product for which I had not been reimbursed. I will never order from you again and warn my friends of your duplicity. This is not customer service. You must be desperate for orders that you kept my mere $22.
7 janvier 2026
Avis spontané
Réponse de Mygiftnest
Hi Magaly,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
My friend loved her pillow
My friend loved her pillow. I will be purchasing from this website again.
2 février 2026
Avis spontané
Réponse de Mygiftnest
Hello Jacque,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
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