I had ordered some of your products and decided to change a few things or just cancel my order, they responded quickly and helped me with that process....so I have a refund coming back within 10 days... Voir plus
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Have only used for 4 days. Have not seen any difference yet. Willing to give this a fair chance. Use instructions were not included. I also got the gel...no instructions here either??? side of product... Voir plus
L'entreprise a répondu
I still have a good portion of my own teeth. Loose yes, pockets, yes. I just cannot justify the price of full on fixed implants. I have a very bad gag reflex and cannot have traditional dentures.... Voir plus
The product arrived with little to no instructions, and no user manual. Other than that, I'm using it daily, and it seems to be working fine. Too soon to see results yet.
À propos de l'entreprise
Écrit par l'entreprise
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Coordonnées de contact
8 The Grn Ste R , 19901, Dover, Etats-Unis
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
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Les gens ont aussi consulté
My dentist has been telling me for a…
My dentist has been telling me for a while to take gum care more seriously. I still go in for cleanings but I wanted something extra I could do at home. This takes less time than making coffee in the morning.

Réponse de My Oralux
My Use of Oralux. My gums have receded somewhat & I was…
My gums have receded somewhat & I was experiencing some mild sensitivity.
I have been using my Oralux daily for 10
Mins everyday & have had no more sensitivity. I will continue to use it daily.

Réponse de My Oralux
I was a little leary when I heard the…
I was a little leary when I heard the unit was shipping from China. I was pleasantly surprised when the unit arrived in 7 days. So far, the unit is super easy to use. I did need to buy a charger; would have been nice if the unit came with one. I'll see if my gums look better in 60 days.

Réponse de My Oralux
Mine arrived with enough power that I…
Mine arrived with enough power that I could test it immediately. I charged it fully afterward and have been using it without any problems so far.

Réponse de My Oralux

Réponse de My Oralux
Notification of shipped item
Notification of shipped item. And did receive it!
Too early to tell if will have long term effects but it has eased my gum pain and that was the first time I tried it!
So at this point I'm quite happy w the product

Réponse de My Oralux
It stopped working after a month
It stopped working after a month. It didn’t charge. I have cut my losses. What a pity.

Réponse de My Oralux
The best customer service
I was in retail, customer service, for almost 40 years. I believe that your customer is by far the best that I have ever experienced.

Réponse de My Oralux
Excluding the must watch a video to…
Excluding the must watch a video to purchase it was good. Hope to see a notice soon.

Réponse de My Oralux
Just received the device and it seems…
Just received the device and it seems there is a discrepancy between the advertising and the small amount of literature that comes with it. Hopefully it will help...

Réponse de My Oralux
I like that the company doesn’t frame…
I like that the company doesn’t frame this as a reason to stop going to the dentist. That would have made me suspicious. I’m using it alongside normal brushing, flossing and checkups which seems like the sensible way to approach it.

Réponse de My Oralux
It is workable in my schedule
It is workable in my schedule. It is so easy and it makes my gums feel better. I can see results sooner than later.

Réponse de My Oralux
Worth buying from the source
I almost bought a cheaper version on eBay. Decided I’rather get the real thing directly from the source than save a few dollars on something questionable.

Réponse de My Oralux
I just started using the product 3 days…
I just started using the product 3 days ago and like it very much. I'll be happy to share my experience with it in a few weeks from now.

Réponse de My Oralux
Easy to use
Easy to use, I've noticed a reduction in sensitivity and redness, which i hope will stop the receeding. Id recommend this product.

Réponse de My Oralux
Customer service
Can't comment about the product, but the customer service is received was excellent

Réponse de My Oralux
Dont do it
Let me preface this by saying, my unit broke within two weeks but they DID eventually provide a full refund after many calls and emails. That having been said, my overall experience was not great.
Ships from China. Instructions reflect a lack of English comprehension, plus doesn't explain anything at all (in fact it interjects more question than answers if you read the four sentences). For example, it talks about using modes, but there are no modes...Only one 10 minute light cycle. No information on charging, cleaning, or usage is included that may be pertinent.
No charging indicator light. Non standard, magnetic charging connector. I don't think my unit was charging, not sure. A standard charging port would be a real neat idea, or at the very least, include an appropriate power brick.
Purchasing...I received multiple emails to "complete my order before it was too late", but I had already paid. It took a call to the company to know I had successfully ordered the product online. There was no up front confirmation, in fact, they try to sell you something else by throwing a long video in your face after you have already paid..so email confirmation did not arrive because I chose not to sit through their sell video. They charged me anyway. This did not feel good.
Power switch is weird. Sometimes won't turn on (you have to hold the button for some seconds). However, the switch is super sensitive to turning off, and just a gentle random touch anywhere will instantly turn it off. Annoying to put in the mouth when it is constantly trying to turn itself off. There obviously is no product testing going on here.
But does it actually do what they claim for your gums? I would say its probably snake oil, based on the shaky experience I've had....this product looks just like the Amazon "knockoff" products, yet Oralux tells you to stay away from knockoffs.
Gumrevive is also a cheap Chinese made product. So....Which is a knockoff? Do any of them work? So far, after a couple weeks, I have noticed absolutely nothing other than my time wasted fumbling around with a cheap product that stopped working after a couple weeks.

Réponse de My Oralux
The customer service I received from…
The customer service I received from Sofia was top notch. She took care of my issue promptly and she updated me through every step. Thank you for going out of your way to resolve my issue Sofia. I appreciate taking care of me.

Réponse de My Oralux
SMILE ESTEEM
I was skeptical....Soooo, here I Am investing in my Smile and Esteem....The product is Sturdy and I look forward to beautiful results smiling naturally again.
Thankssss...

Réponse de My Oralux
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