I spent over an hour with them yesterday - trying to get a refund for a United flight that was "futile" - only to have them re-issue the "courtesy credit" United Airlines had already given me over a... Voir plus
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Lisez les avis des autres
Naba helped me with my questions and concerns, and he was fantastic! He should be contacted by everyone who needs help or has concerns, as he is dedicated to make sure every customers needs are met. N... Voir plus
L'entreprise a répondu
Vìvek Singh was wonderful. He went above and beyond to help me with my situation. He was very knowledgeable and informative. The sky is the limit for him. I wish every customer service experience was... Voir plus
L'entreprise a répondu
a very unfair charge was cancelled. I appreciate that Sagar was very polite,apologizing for the long and numerous holds.He even offered to call me back so I wouldn't have to hold. p.s.You need to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
My Trips Time is a travel agency to help you and many other explorer tick-off their travel bucket list. We provide the best services and flight fare to help you learn and delve through the beauty, the world has to offer. With us, you do not need to worry about hotel bookings as well. We have collaborated only with the best in the business. Secure all your travel plans with My Trips Time and let us take you on one of the trips of your life!
Coordonnées de contact
1740 Ellsworth St, 19146, Philadelphia, Etats-Unis
- (833) 610-7654
- customercare@mytripstime.com
- mytripstime.com
4,5
Excellent
117 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent service
I decided to call to book because we had a large group. Angeli was amazing. She helped set up our 13 reservations. She assisted me with baggage. She has followed up with some details. I am so happy to work with her because she made the process so easy.
13 janvier 2026
Avis spontané
Réponse de My Trips Time
Dear Catherine Oskowiak,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
You will have no issues with my trips very helpful went all the way to help myself and wife when we got sick with the flue. Thanks everyone
My trip helped my wife and myself organize a trip to Mexico unfortunately we got sick and couldn’t travel they worked hard to help refund wich was a bit of a struggle but worked out in the end thank you guys again
12 janvier 2026
Avis spontané
Réponse de My Trips Time
Dear Joan Wilson,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
with the help of Laishram I was able to…
with the help of Laishram I was able to obtain my 75K Aeroplan status
29 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear Stephen Dowling,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Avishek has done a very good job.
5 janvier 2026
Avis spontané
Réponse de My Trips Time
Dear Roja Bangari,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
MUY GRATA EXPERIENCIA EN EL SERVICIO
Excelente atención por parte de la persona que me atendió, RAJAT siempre fue amable en su trato y muy paciente.
4 janvier 2026
Avis spontané
Réponse de My Trips Time
Estimada ANA:
¡Muchas gracias por tomarse el tiempo para compartir sus comentarios!
Nos complace saber que tuvo una excelente experiencia con los servicios de My Trips Time. Agradecemos sinceramente sus comentarios, ya que nos ayudan a mejorar la experiencia del cliente.
Priorizamos la experiencia y la satisfacción del cliente, y su reseña positiva reafirma el esfuerzo que realizamos a diario. Esperamos poder ayudarle con cualquier necesidad de viaje en el futuro.
Atentamente,
Equipo de Atención al Cliente
MyTripsTime
very helpful in resolving my problem…
very helpful in resolving my problem and took care of it quickly. Thanks so much Avishek!
30 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear Robert Orviss,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Shahrukh is Very Helpful!
Your Service Representative named Shahrukh has a nice, friendly, clear (straightforward) manner.
26 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear PATTERSON/EDMUND DE WITT,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
This is what I think
My customer service agent was patience, courteous, kind and knowlegeable. Now even though the fee was wavered I think the company is sufering from greed to charge a customer for cancelation when its done three days before the rental date..
26 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear Evelyn Thomas,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Rajat was incredibly helpful and…
Rajat was incredibly helpful and efficient. They keep in contact all the time until find the best option for me and my family trip.
19 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear Carlos Martinez,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
On the phone for over an hour, but well worth the time!
I spent over an hour on the phone with Anjali Sikarwa. There was a lot of detail to go through with the 5 cars I was renting. She not only was patient, but very professional as well. She kept confirming all the details on the phone as well as in writing. She kept following up like she said she would. She also called me back when we discovered a problem that was my fault. She is a terrific customer care representative. Thank you for all your help Anjali. This is not my first time renting through Discover, and it always proves to be a successful transaction.
9 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear Alan Balkin,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Laisharm was very helpful. He did a wonderful job we need more like him😊
Laisharm was very helpful
4 décembre 2025
Avis spontané
Réponse de My Trips Time
Dear Beyonka Holt,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Make it easier with expert people like Mr.Shahrukh
I would like to thank Mr. Shahrukh very much for being very helpful to change my return date of flight very easy and out of charge he is very honest person and knowing his job very well with very good experience.
25 novembre 2025
Avis spontané
Réponse de My Trips Time
Dear Suhad Al bayati,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Best five star customer service ever.
I had a rough time locating my car rental reservation that was booked with discovercars.com, I found a 833 customer service number for my trip time who happens to be an affiliate of the rental company. I spoke to a young man by the name of Avishek, he was super patient and worked endlessly until he was able to find my reservation. Talk about customer service. So this review is to again thank him for his time and dedication to what he does continue making your customers smile thanks again.
25 novembre 2025
Avis spontané
Réponse de My Trips Time
Dear Alicia GREGOIRE HUSBANDS,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
MyTripsTime - great customer service
On Nov 3, 2025, the person who assisted me, Abhishek Sharma, was very professional, knowledgeable and helpful. Delta airlines had 're-booked" my one-stopover international flight at Christmas so that I had only 40 minutes to get through the very busy Atlanta airport, from a domestic flight to an international flight. Trying to change the first flight on line required cancelling and re-booking the entire flight. Mr. Sharma immediately understood why 40 minutes was not enough time to make the international connection and that it was not a good idea to cancel the international flight to rebook the first flight from Kansas City to Atlanta. It took a little time to sort it out, but he stayed on the line when he was checking various options, never put me on music hold, and was polite and professional throughout. This was outstanding customer friendly service - and I went from being furious with Delta to being grateful for such a responsive customer service agent.
Thanks Abhishek!
3 novembre 2025
Avis spontané
Réponse de My Trips Time
Dear Kate (from Kansas City),
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
The BEST Experience with Frontier Damage Control
ISHA was the representative that worked with me. She was absolutely fantastic and her communication and understanding of the situation. She was able to resolve the solution quickly and even though there were no more flights coming out, she was able to get us on a flight the next morning, which is going to be productive for all schedules within the travel itinerary!
22 août 2025
Avis spontané
Réponse de My Trips Time
Dear Travis,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us.
We’d like to clarify that as an Independent Travel Agency, we assist with bookings across all airlines, including Frontier Airline. We are MyTripsTime, your trusted travel partner, here to support your future travel needs. We offer exclusive discounted fares and personalized services, ensuring your journey is always smooth and enjoyable.
We sincerely appreciate your support and look forward to assisting with your next trip!
Warm Regards,
Customer Support Team
MyTripsTime
I Trust the trustee of our land to trust they look after like a Falcon AnZ does a workshop on hack download free app for you android, iPhone Apple all free they will show you for what seems like I i ?
I am The owner of this boat of mine you see with brackets and ring and kings, Queen's trustee. We trust, insurance's company, policy's our speciality and management skills we can help you to submit in time for readers like you and me
17 août 2025
Avis spontané
Réponse de My Trips Time
Dear Raelene Ryan,
Thank you so much for your wonderful feedback! But unfortunately this feedback does not show any of our services.
We’d like to clarify that as an Independent Travel Agency, we assist with bookings across all airlines. We are MyTripsTime, your trusted travel partner, here to support your future travel needs. We offer exclusive discounted fares and personalized services, ensuring your journey is always smooth and enjoyable.
We sincerely appreciate your support and look forward to assisting with your next trip!
Warm Regards,
Customer Support Team
MyTripsTime
change date of birth flight ticket
The date of birth on the flight was incorrect for both passengers. We didn't do this ourselves, so I called this number hoping it would be resolved quickly. I spent an hour on the phone; the woman I was calling was unclear, and I had trouble understanding what she needed. After an hour of calling, they finally got through, and I was told I had to pay USD 300. I didn't agree to this and ended up paying USD 150. I went ahead with it anyway, since I'd already been on the phone for an hour. Then, they asked me to transfer money via a vague email—stupid, but I did it. They did eventually change the date of birth, but I think we were overcharged. On top of that, I was hit with a USD 60 phone bill. And now I'm still being harassed with emails.
17 juillet 2025
Avis spontané
Réponse de My Trips Time
Dear User K,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
This Scam company hacked into American Airlines
I got an email from American Airlines with my middle name including the prefix 24 hours before check. I called the number on the email and got these guys?! I didn't realize it was NOT American Airlines. I thought his name was Myfirstime or tripsatime... Anyway- They told me I had made an error but they could fix it but I would have to pay the difference.. of 300 per ticket.. I called American Airlines number through their website and said yes this is a scam,,,
10 juillet 2025
Avis spontané
Réponse de My Trips Time
Dear Elizabeth Kwon,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. Rest after checking this booking we have found nothing was charged as it was done free of cost and the service was automatically cancelled. We make sure that our customer get the Service as requested. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
I called what i thought was air canada
I called what i thought was air canada, probably clicked the first "sponsored" link and was directed to these polite indian people who helped me book a flight with a puppy to the next province over. Been years since flying so what do i know. Flight locked in, had to pay an extra 144$ to mytripstime for their service. I get a call 2 days later from an air canada rep saying he just spoke to someone claiming to be me trying to add details of the animal i intended to bring. He was suspicious and called the number attached the booking - me.
I Found out I had to wait another week before the puppy was old enough to fly. Got refunded for my flight right away, called mytripstime and was actually able to get the 144$ back surprisingly.
Totally a scam, feeding off peoples impatience and improper search methods to find their legitmate air travel companies. Hijacking the first pick ads that look like the legitmate sites. If im ever speaking to another indian person on the phone ill always assume its a scam now.
23 juin 2025
Avis spontané
Réponse de My Trips Time
Dear Thomas B,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. Rest after founding that the Pet Booking request is cancelled we have processed the full Refund on the same time. We make sure that our customer get the Service as requested. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
DO NOT USE THESE PEOPLE
DO NOT USE THESE PEOPLE! they took me for $400 and told me that I would receive a full refund on 2 flight tickets that cost $1,400. I spoke with Mohamad Mussam who fooled me with his customer service that "seemed" to be great! Also, I dont know how they are doing it but i got the phone number off of Delta.com! We will be turning them in to the Federal Trade Commission. I called Delta and my flights did get canceled, however there were no intentions of getting refunded, only a credit. I was lied to all day yesterday. I began to get suspicious the more we spoke, but it was too late by then. So sad there are people out there like these people. I wouldn't even have cared to pay a fee if they'd done what they told me they were doing. THEY ARE SCAMMERS!!!!!!!! I'm not one to write a bad review, but hopefully this will keep the next victim from being taking advantage of!
3 mai 2025
Avis spontané
Réponse de My Trips Time
Dear Sarah,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
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