Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Voir plus
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Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Voir plus
L'entreprise a répondu
SCAM stole over $100 when u call up they are from india not nz also told me i had no order when giving them my order number.. they pretend on the phone they cant hear you just so you hang up... Voir plus
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Voir plus
3,5
Moyen
119 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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This is a scam website
This is a scam website. They have cancelled my order and are refusing a refund. The order was placed 5 weeks ago. Nobody answers email requests. They are based in India and it is a fake company. Do not place an order, they will have your credit card details and the products don’t exist.
16 décembre 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Tracey,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Quality is good
4 décembre 2023
Avis spontané
AWFUL EXPERIENCE
I placed an order three weeks ago and nothing has shown up. They call themselves NavaFresh New Zealand but the product has been shipped to three different countries to get to NZ and as of a week ago no updates on where it is. DO NOT USE THIS COMPANY.
12 décembre 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Kelly,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
The product was great
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping took a little longer than I expected as well. Otherwise it was OK and I would use this company again. If they advised when an order was dispatched and expected delivery would be great.
1 novembre 2023
Avis spontané
Easy trader with a quick send out
3 novembre 2023
Avis spontané
Great communication and beautiful…
Great communication and beautiful smelling product
10 novembre 2023
Avis spontané
Very good product
10 novembre 2023
Avis spontané
Fast postage
28 septembre 2023
Avis spontané
All good thanks a mill
1 novembre 2023
Avis spontané
Delivery time was very long but they…
Delivery time was very long but they did advise me it would be so no issue there. Great product with only one criticism... The hernia button it quite large and very solid... A nice touch would have been a half height one in with the belt. Yes I would have paid more
1 novembre 2023
Avis spontané
Fair price,very good packaging
Fair price,very good packaging,didn't realize it comes from overseas.
15 septembre 2023
Avis spontané
i dindt know this is coming from overseas
i dindt know this is coming from overseas. thsi should have been indicated. otherwise product is right and delivery was ok
27 octobre 2023
Avis spontané
Scam business, using virtual address in NZ
Purchased the product from them on 13 Oct 2023, the product hasnt been shipped even in a three days after. I've requested the refund in a couple of days after that, still waiting for my money. Same support person has been responding to my queries all this time with the same answer.
I've conducted a bit of investigation on them, sad results: the NZ address they advertise on the web-site is virtual, its used by many other businesses (suspicious fact by itself). Just enter it to Google search and you will see amazing results.
The most interesting thing is that NZ Herald published an article in 2014, about ISIS-affiliated web-site, used the different suit in the same building as mailing address ( just enter their address in Google).
No orders from them ever again !
13 octobre 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Andrew,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Dissatisfied
Dissatisfied. Product arrived with tin completely smashed up. I love the tin I like to gift uncommon herbs to friends based on their health benefits so I usually like to support navafresh. The tin makes for a gorgeous gift because they are usually very cute. Normally, it is a thoughtful gift that come ls at an affordable expense, yet, has amazing affects for health and well-being.
9 octobre 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Lydia,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Scam scam scam
4 septembre 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Matthew,
We acknowledge that your order is delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Way too expensive!
Way too expensive!! 15 times more!! It was way cheaper to have the goods drop shipped. Didn’t bother buying from here.
13 juin 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Viswak,
I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors. We do hope you will give us another chance in the near future.
Regards,
Swapnil
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