Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Voir plus
L'entreprise a répondu
SCAM stole over $100 when u call up they are from india not nz also told me i had no order when giving them my order number.. they pretend on the phone they cant hear you just so you hang up... Voir plus
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Voir plus
3,5
Moyen
119 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Seems to be good product, hope you improve product labeling & packaging!
Seems to be good quality product and timely delivery.
I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bit dodgy product. (This triggers doubt like - someone might have refilled the empty container and put some peeled label in the packaging box along with refilled container.)
Hope your supplier improve packaging, which look more authenticate.
Order: NZ-NV#P568730662
19 mai 2023
Avis spontané
Réponse de NavaFresh New Zealand
Hi Sandip,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Great product and was easy to track as…
Great product and was easy to track as it does take longer than usual.
4 février 2023
Avis spontané
Made two orders of Rafaello chocolates
Made two orders of Rafaello chocolates, to go to different addresses, received confirmation on both orders but still have had no shipping update or arrival and it’s been almost two weeks now
7 avril 2023
Réponse de NavaFresh New Zealand
Hi Johanna,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Biggest scam
Biggest scam. I have been tried calling these people on MZ Number which always went in voicemail and then disconnected. Deducted my money almost a month and have no further update for courier. If I try to track the link says to download new app which will be another scam for these people. I want my money back ASAP Otherwise I will.take legal action against you. You're running company in NZ and doing scam.to honest people another way to earn money. Big big scamDO NOT USE THESE PEOPEL.
18 mars 2023
Avis spontané
Réponse de NavaFresh New Zealand
HiSue,
we acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
No cancellation communication
The order I placed for a bereaved family was cancelled and I was not informed. As a result they received nothing during this difficult time!
29 mars 2023
Avis spontané
Réponse de NavaFresh New Zealand
Dear Customer,
We acknowledge that your order was canceled because the product you had purchased was out of stock immediately after receiving a higher number of orders for the same product. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance
Regards,
Swapnil
Good security around purchase
Good security around purchase, but still simple to order
9 février 2023
Avis spontané
I was looking for this Lindt chocolate…
I was looking for this Lindt chocolate everywhere nd very happy that I found it on your wesite. great site, good prices and fast reliable shipping. Thank you!
18 janvier 2023
Avis spontané
Done a order with this company
Done a order with this company, received 1 confirmation txt and no further communication and have not received my purchase.
Have tried to communicate several ways, email, phone, via website.
Still no response.
18 décembre 2022
Réponse de NavaFresh New Zealand
Hello,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?
Regards,
Swapnil
Excellent service
6 juillet 2022
Avis spontané
Réponse de NavaFresh New Zealand
Hi Nishan
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Lavina
Harjod tablets
Customer service was really good
Got my items on time
Very good service
5 avril 2022
Avis spontané
Réponse de NavaFresh New Zealand
Hi Sangeeta,
Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)
Regards,
Lavina
Réponse de NavaFresh New Zealand
Hi Paul,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Lavina
Quick response and delivery
Quick response and delivery. Lovely product. Thanks.
22 mars 2022
Avis spontané
Réponse de NavaFresh New Zealand
Hi Dina,
Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.
Everyone needs encouragement and your way of responding to us is very nice.
Regards,
Lavina
Very happy with the expediency and…
Very happy with the expediency and quality of this order
15 mars 2022
Avis spontané
Réponse de NavaFresh New Zealand
Hi Mickey,
We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.
Regards,
Lavina
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.