Netomnia Avis 98

Brad arrived on time and did an excellent job. He was very helpful and explained everything. He also helped us to put the internet on our phones which is above and beyond what he was required to do

Brad done my instalation, he was very polite, covered his shoes so as not to get my carpets dirty. Brad was very professional and explained everything so I understood.
Thanks Brad you are an amazing guy and engineer

I have a broadband with Netomnia-youfibre and my broadband has been down for 13 days now. Silence is deafening. Absolutely atrocious customer service. If anyone offers you broadband associated with Netomnia or youfibre do some research before you sign up. Especially read 1 star reviews for Youfibre and Netomnia.

Smooth experience end to end, huge shout-out to brad, clean install and friendly, went the extra mile with helping, top lad

Brad did a fantastic job. He arrived when expected and called 10 minutes prior to arrival. He used shoe covers to protect my carpet and was very polite. The cable installation was very neat and he won’t over and above as if it was his own house. He demonstrated the speeds and very happy overall. Would highly recommend.

Brad was very helpful throughout the entire install, explained everything clearly at the end and left everything in a great condition.

Had jak sword install new wifi and booster done a great job very happy

Jak provided clarity through the whole process, it was extremely smooth and he was very professional. The installation was fast and he was a very friendly guy.

Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service.
From start to finish, the whole process was simple and other than a collapsed duct a few meters from the house, without any hitches. Everything done in the timeframes indicated with service go-live as promised.
Everyone I spoke to from first sales enquiry, to guys pulling the cables, to the installer (Andrew) were all very professional and efficient. Andrew did a sterling job with the install; very neat and tidy work.

Jak went above and beyond with my You Fibre install. I was starting to lose the will with You Fibre and waiting for my install, but Jak arrived and saved the day with a smile on his face. Jak got on on with the job in hand, explained how everything was set up before he left and tested and ensured all was working as should and expected. If only You Fibre had sent Jak weeks ago!!! Thank you Jak, it was really nice to meet you, keep up the fantastic work you do.

Really pleased with the service Scott had provided today. He was polite/ professional and willing to listen to customer's needs. Had my full fibre network installed today and already seeing a massive difference in internet speed. Well worth it.

I had the pleasure of meeting Jak Sword today on my installation, he was absolutely fantastic he worked quickly and efficiently explained everything he was doing, this young lad is a hardworking and in my eyes an asset to your company.

Really pleased with the whole process. Shaun knocked on our door - very polite explained the process. Booking app was quick and convenient. On Installation day Jak Sword turned up and was very polite and professional. Got me set up on my main devices and TV too. Very enthusiastic about his job which was very sweet to see.

Had a visit for installation from Brad .

Based in Newport in wales and the service was great , Brad helped with installation and ensuring the connection was at the expected speed.

Also ensured the modem and wiring was all secure and neatly installed.

Excellent service from Jak, goes out of the way and does pre installs on a different day to make the job much easier on the actual installation date.

Big thanks to Paul Jones from Netomnia for hooking up our Youfibre internet today, very fast and professional set up. Would highly recommend!

Brad came to carry out my installation and I couldn’t be happier with the service. He was polite, tidy, and very knowledgeable, explaining everything clearly and making sure the job was done to a high standard. He worked efficiently, left everything clean and organised, and made the whole process smooth and stress-free.

I would highly recommend Brad to anyone looking for a professional and reliable engineer.

Big thanks to Brad for the installation recently. He took the time to explain exactly what he was doing and made sure everything was working perfectly before he left. He was very respectful of me, my family and my home and left the work area spotless. It’s rare to find an engineer who is both skilled and so personable. 5 stars!

Just had a guy called Jak Sword round to fit my youfibre and can I say he is absolutely amazing! Top class service and he knows his stuff! He was polite and friendly and a credit to the company! He explained everything he was doing and cleaned up after himself. I actually can’t recommend him enough! Thank you Jak and keep doing what you’re doing. It was a pleasure to meet you and you’re a fantastic young man! 🙌🏻

absolutely fantastic, Brad our engineer was very polite and friendly, explained everything we needed to know and very clean. 10/10