NewDay Avis 

Excellent
Helpful

Excellent company. Pay on time and you will be rewarded with sensible credit limit increass

You a friendly and helpful. And keep me informed.

In credit card point of view you are dam good but when it comes to the loan you need to improve guys like loan approval and limits

Fantastic company to deal with , easy to talk to someone and if any issues they sort it and app is so easy to use .

All ways great service from start to finish and being with this company credit rating gone very well

What a disgusting company this is, been trying for 9 months to get this sorted out, constant letters and phone calls. Then NewDay decide to send me a threatening Default Notice. All this since they changed from Argos Pay who admitted they had messed up and gave me £100 compensation but now have gone quiet. I’ve left a review before and NewDay requested I contact for more details which I did but still nothing just more harassment to me for their mistake. I do not owe them anything, they have wrecked my credit score and I am now going to have to go to a Solicitor to stop them harassing me and get them to finally close my account. Phoned and couldn’t get help and their complaints team closed at 4.00 pm, Put a formal complaint into Financial Ombudsman for compensation and action. NewDay Complaint ref OJ42786700, JO82023087 and FT12761581

Trying to register for ArgosPay through NewDay has been a completely miserable experience. The registration process simply does not work, leaving me completely unable to set up or access my account.

The customer service provided to resolve this is utterly unfit for purpose. Every attempt to get help over the phone has been completely useless. Staff offer no actual solutions, show zero interest in fixing the problem, and on top of that, calls are disconnected mid-conversation without the issue ever being addressed.

It is completely unacceptable for a financial service provider to offer such non-existent support and dismissive treatment. Avoid using NewDay products if you expect even basic levels of customer service or functional account setup.

I've only got a few hundred pounds left to pay, after which, I will close the account entirely and will never shop with Argos again. That's a customer of over 20 years gone.

Had to phone regarding my Argos account staff are very polite and patient as I followed her instructions

For the first time in about 50 years I found this company a genuine help to their clients.
Although my query was simple but the agent who took my call was so polite and friendly that he put me at ease straight away and he solved my issue straight away.
Thank you

The app has everything needed to keep up to date with your account, and easy to navigate through the menus...

I am with their PULSE card version (previously Amazon card). The customer service agents have bad attitude, not a customer-focus at all, they have unreliable charges that changes constantly and they aren't knowledgable enough when you ask questions.

Their cash back always causing issues in my account, like last time it was 1p, previously 6p, and so on, which makes me call them, and when I call them to resolve I am treated disrespectfully as if I've done something wrong. The last person I spoke to said; you called us last time for the similar issue of 6p, I will do it today but for the last time (as if it was my fault!). I never miss a payment, always make payments on time and pay whatever the fee without a delay, and yet I am treated like a bad customer.

It was an awful experience, therefore I closed my account. Thankfully I have other credit cards that are more reliable but sadly with limited service such as money transfer, therefore a little disapointed but I don't regret.

I do not recommend this company to anyone. They are there to rip you off! They shouldn't be in the business.

all good but the interest rate after a length of time should come down.

Good company thanks

STRESS Free Easy to use and more Benefits Low Rates interest aswell

Hassle free and a great provider. A good overall experience. Thank you.

The marbles card is great for me to give my credit score a boost and they gave me an increase aswell, so even better.

Not had any problems with the app, card or otherwise. They have cash back / discounts on certain sites. Good to know that there is transfer balance if needed.