I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Voir plus
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Lisez les avis des autres
Highly recommended Nine Life I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.... Voir plus
so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Voir plus
Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Ordered 6 tins of expensive Augustun…
Ordered 6 tins of expensive Augustun Farms emergency food from what I thought was a UK site. After days of no update I reached out. Got sent a tracking number for a DHL parcel coming from USA! I kept an eye on its transit then got a text from ETARGET in relation to what turned out to be my parcel, which actually got delivered via Royal mail, with only 4 tins inside the box! I also received an email saying "your Amazon parcel was delivered" (via Royal mail), when I never placed an order with Amazon for this. So that's FOUR different delivery companies mentioned, all connected to 9 life. Nobody answers the phone or live chat. I've sent an email but have little hope in a response. I'm £100 out of pocket and there wasn't even any kind of delivery note in the box. Meanwhile, when I click on the "check your order status" that links to my account in 9 life's site, it says "your order was confirmed 27th September" (today), which makes no sense as the order was placed 10th Sept.
I can only assume their system is lying and suggesting my order has been fulfilled, when it hasn't.
I wish I'd read the bad reviews instead of trusting the 4 stars. Clearly some type of scam is going on, involving a chain of different delivery companies.

Réponse de NineLife United Kingdom
Great product which I couldn’t find in…
Great product which I couldn’t find in the uk. Arrived very quickly and well packaged
The website is easy to navigate-…
The website is easy to navigate- although I did have to measure my foot in mms as they are not sold by standard shoe sizes - and the product is perfect for the problem I am having.
The support belt is perfect for Post Op Recovery
The support belt is perfect for recovery, few seams and great adjustment. Sizing was thankfully also accurate.
Import items
This is a online marketing be careful what you order there item are sourced overseas USA etc you will be billed import taxes they don't tell you that though my first and last time I will purchase waited 3 weeks now still no show terrible communications ignore emails very unprofessional never again my advise look elsewhere shocking service.

Réponse de NineLife United Kingdom
Fast and high quality product
The shower grab handles I ordered were dispatched and delivered quickly, and were of excellent quality.
Good quality product
A special, good quality and hard to get product was delivered neatly at my doorstep! Will definitely come back to this shop. Customer service was also quick with answering questions.
Was great service and good staff
Was great service and good staff
I will recommend to the people
Thanks
Good product but wasnt clear that would…
Good product but wasnt clear that would need an adaptor to use in UK so was an added cost
Quality product
Quality product, good communication and fast delivery considering the item came from America. A pleasure to do business with.
Easy to order
Easy to order, goods as described. Delivery was a little on the slow side.
Brilliant webshop with good support team
Heated bag went on fire!!
Purchased a heating bag for massage bamboo sticks. The bag came with no labels, no instructions, no marking over than made in China and went on fire within seconds of being used.
Customer service is appalling, they won't arrange return or refund. They told me to use a step down adaptor and plug the melted bag back in, they would five me 15% back. Suppose you don't need to refund someone if they are dead.
Now the response is I have passed complaint on to another department!!
JUST GIVE ME BACK MY MONEY!

Réponse de NineLife United Kingdom
Natural blood pressure herb…
This herb is a natural blood pressure balancer. I use it every day and it works. Shopping with this company was a pleasure. If you are a new user of this herb, get a coffee grinder that will break ice cubes. Grind the herb and use 1 teaspoon in a cup of boiling water for 10-15 minutes. Two - three times a day. There will be small pieces in the mix that is fine.
Good Experience With Ninelife
I dont have any issues with in your company. Ninelife company I find supporting understanding. Responds to emails when needing help.
Thanks Nine Life company. From Samia Wahr.
It was so easy
It was so easy. My husband has noticed the difference in my skin.
A very long support from 1st of June to 2nd of July
A very long support. Very kindly correspondance. All in all a great help!
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