NineLife United Kingdom Avis 

1 935
•
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Voir plus

Noté 5 sur 5 étoiles

Highly recommended Nine Life I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.... Voir plus

Noté 5 sur 5 étoiles

so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Voir plus

Noté 5 sur 5 étoiles

Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Voir plus


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(1 935)

173 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered 6 tins of expensive Augustun…

Ordered 6 tins of expensive Augustun Farms emergency food from what I thought was a UK site. After days of no update I reached out. Got sent a tracking number for a DHL parcel coming from USA! I kept an eye on its transit then got a text from ETARGET in relation to what turned out to be my parcel, which actually got delivered via Royal mail, with only 4 tins inside the box! I also received an email saying "your Amazon parcel was delivered" (via Royal mail), when I never placed an order with Amazon for this. So that's FOUR different delivery companies mentioned, all connected to 9 life. Nobody answers the phone or live chat. I've sent an email but have little hope in a response. I'm £100 out of pocket and there wasn't even any kind of delivery note in the box. Meanwhile, when I click on the "check your order status" that links to my account in 9 life's site, it says "your order was confirmed 27th September" (today), which makes no sense as the order was placed 10th Sept.
I can only assume their system is lying and suggesting my order has been fulfilled, when it hasn't.
I wish I'd read the bad reviews instead of trusting the 4 stars. Clearly some type of scam is going on, involving a chain of different delivery companies.

27 septembre 2025
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Victoria,

We sincerely apologize for the oversight in your order. We understand that you are unhappy with the service provided to you and assure you that corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Noté 1 sur 5 étoiles

Import items

This is a online marketing be careful what you order there item are sourced overseas USA etc you will be billed import taxes they don't tell you that though my first and last time I will purchase waited 3 weeks now still no show terrible communications ignore emails very unprofessional never again my advise look elsewhere shocking service.

14 septembre 2025
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Les,

We apologize for the inconvenience caused by the delay. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Noté 5 sur 5 étoiles

Good quality product

A special, good quality and hard to get product was delivered neatly at my doorstep! Will definitely come back to this shop. Customer service was also quick with answering questions.

13 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality product

Quality product, good communication and fast delivery considering the item came from America. A pleasure to do business with.

8 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Heated bag went on fire!!

Purchased a heating bag for massage bamboo sticks. The bag came with no labels, no instructions, no marking over than made in China and went on fire within seconds of being used.

Customer service is appalling, they won't arrange return or refund. They told me to use a step down adaptor and plug the melted bag back in, they would five me 15% back. Suppose you don't need to refund someone if they are dead.
Now the response is I have passed complaint on to another department!!
JUST GIVE ME BACK MY MONEY!

27 août 2025
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Paula,

We apologize for the inconvenience regarding your product. We understand that you are unhappy with the service provided to you, and assure you that corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Noté 5 sur 5 étoiles

Natural blood pressure herb…

This herb is a natural blood pressure balancer. I use it every day and it works. Shopping with this company was a pleasure. If you are a new user of this herb, get a coffee grinder that will break ice cubes. Grind the herb and use 1 teaspoon in a cup of boiling water for 10-15 minutes. Two - three times a day. There will be small pieces in the mix that is fine.

30 août 2025
Avis spontané

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