NineLife United Kingdom Avis 

1 934
•
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommended Nine Life I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.... Voir plus

Noté 4 sur 5 étoiles

Did not realise that the thing I was buying came from the US making the delivery very slow and the package was damaged when it arrived. The company apparently specialised in sourcing things difficult... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Voir plus

Noté 1 sur 5 étoiles

When purchasing the order started having loads or junk calls and emails and my card was blocked. Messaged into cancel the order and get absolutely nowhere they just keep cutting me off and won’t s... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(1 934)

172 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great price

Great price
Was surprised the order was being sent from USA,the price was in sterling,so assumed it was a uk based,
Will definitely be ordering again

19 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent Company

Made order still no delivery and no reply from them. Last emails they keep telling me it’s on its way, gave me a tracking number and says it’s in Mexico. No refund money gone. Can not believe people can be ok with this, it’s not right.

17 février 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Elmo,

We sincerely apologize for the delay with your order. Please be rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards,
NineLife

Noté 4 sur 5 étoiles

Cellulase 2000

I managed to get the product that I needed at a competetive price the only drawback was that I had to wait quite a while as the product was delivered direct from USA.

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy customer 😊

I’ve been looking for a Bracoo arm support band for my tennis elbow and couldn’t find one anywhere, until I amazingly found one on NineLife, I was a little concerned about ordering after reading some negative reviews here on trustpilot, but after reading so many positive reviews on here too I ordered anyway

I definitely didn’t need to worry at all ~ it was very easy ordering on their website, I received a confirmation email and text a soon as I placed my order, when my order was processed, when it was shipped and another with a delivery date. I was expecting a long time before I got my order but it only took 1 1/2 weeks which again surprised me, and was packaged really well
I am so glad I listened to the positive reviews and not the negative ones :o) the Bracoo arm support is amazing and exactly what I wanted, one very happy customer ~ I would definitely order from NineLife again ~ thank you 😊

13 février 2026
Avis spontané
Noté 3 sur 5 étoiles

update

edited. they fixed my order but it is just incredibly slow. rating upgraded accordingly. cheers.

11 février 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi VJ,

We regret the delay in your order delivery and sincerely apologize for the inconvenience caused. I’m pleased to inform you that we have processed your refund.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NineLife

Noté 5 sur 5 étoiles

Easy to order and pay.

Easy to order and pay.
Fast delivery and well packed items.
Have now ordered coffee three times and will continue to do so. Great service!

25 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Totally misleading info for delivery and POI on website

Placed an order for Chocolate Casino Chips for two big birthdays in our family at the very end of January. Order cost well over £100.
Placed the order on 16th Jan 2026 expecting the parcel within the week to ten days as suggested on the website.
Only being delivered now 5th Feb 2026
Discovered only through the Tracking Info the order was being shipped from America - absolutely no information the website stating this.
I ordered from Ninelife as I fully believed the order was coming from within the UK.
The Tracking showed the parcel was received into the UK on 27th Jan but it's now taken 10 days for it to be delivered.
Very disappointed with their replies when I emailed to politely query the order.
Absolutely no transparency on the website about point of origin or true delivery dates.
Will not use them again as I now do not trust them as a supplier.

5 février 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Jane,

We regret the delay in your order delivery. We are committed to improving our shipping process.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

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