NineLife United Kingdom Avis 

Ordering was seamless. Although the actual delivery by your shipping agent took much longer than expected, I received regular updates from Ninelife on when the products were being processed and dispatched. The delivery was meant to be between 26th Nov & 3rd Dec, I got it yesterday, the 10th of Dec 2025.

Very smooth service from ordering to delivery. Arrived on time. Communication was really good throughout the process with regular updates.

just good service , delivered as promised and well packaged

The product was sent out on time and arrived safely, nicely packed. Good customer service.

The product wasn’t suitable but the communication and service was excellent .

The products are great a life saver to me. It just too a bit long for delivery but happy to get them

Great items. On the pricy side but excellent quality and exactly what I was looking for. Quick service and easy to order. Thanks

Good purchasing experience

The products were relevant and high quality. Delivery time was also OK

Great experience

Excellent as this type of ear tip thermometer cover cannot be easily found on the High street. They are certainly value for money as the tips need changing regularly. Would certainly recommend if you have this type of thermometer.

I would avoid this company completely. I ordered TUDCA supplement, as others have mentioned they don’t even despatch for over a week and then there was a further long delay for delivery via Aramex & then Royal Mail. Upon receiving the flimsy envelope I was convinced it was empty so videoed myself opening it, the packet inside had split near the top on one side so obviously unsafe to consume as I have no idea if this happened during transit or their factory. Customer service reviewed my footage & photos, refused to refund, offered 25% discount on future orders!! Deemed it safe to use.

This company is a scam.I ordered 2 products ,never arriverd ,customer service was not helpful at all and still waiting for the refund 3months now
AVOID THIS SHITT SCAM COMPANY

DO NOT ORDER OR TRUST THIS WEBSITE -I ordered Nikken MagDuo and received an email saying I had ordered something different. I had a screen shot of order so can prove this. I tried the website chat and this claimed it would put me through to a live agent it did not and eventually timed out. I rang them was placed on hold then eventually told non were available and the line went dead. It was a lot of money to lose DO NOT TRUST!

I had a complete refund and although I felt the pricing could be clearer and is much too high for the product I am very pleased to have been refunded and feel that the new score is deserved. Thank you to the customer service representative who helped me.

The worst experience ever. I will not be using this company again. I have been waiting several weeks for my order to arrive. After contacting them they said due to low stock they shipped it from the US and not the UK. They provided me with a tracking link which said the item had been delivered which was not the case. I am still waiting for a refund but they've said this will only be processed once the my order arrives. I have little faith in the order actually getting to me. Very annoyed

All fine, just took a long time to get to us.