NinthAvenue United Kingdom Avis 

251
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered. I have sensitive skin and have not burnt or felt any ill effect... Voir plus

Noté 5 sur 5 étoiles

Bought these and live in the UK. Communicated through the shipping process and received the item in a timeframe you would expect for an international shipment (you cannot get these in the UK) delight... Voir plus

Noté 1 sur 5 étoiles

So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my haird... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

251 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(251)

73 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Cancer Council 50 SPF

My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered.
I have sensitive skin and have not burnt or felt any ill effects from this very hot summer in the UK.
My sister-in-law in Australia recommended Cancer Council Sun Cream.

14 juillet 2026
Noté 5 sur 5 étoiles

Bought these and live in the UK

Bought these and live in the UK. Communicated through the shipping process and received the item in a timeframe you would expect for an international shipment (you cannot get these in the UK) delighted with the product

1 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Shower cap didn't come

I ordered a shower cap at the beginning of June, didn't come at all. Asked for a refund and still waiting on that. Don't buy from this company they'll scam you unfortunately

3 juin 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Hi Katie,

I’m sorry for the delay you experienced. Your refund has been processed, and we appreciate your feedback.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Noté 1 sur 5 étoiles

Non Human Hair Weave

So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my hairdresser started to tong it; it was starting to melt. Nowadays it still remains tangled so I unfortunately gonna have to remove it soon. This is a warning to others to please purchasing weave bundles on this site as this is false advertisement.

9 juin 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Hi Saptieu,

We regret that the product didn’t meet your expectations. Thank you for bringing this to our attention, and we’ll investigate further.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Noté 2 sur 5 étoiles

item unavailable took ages to get replies and refund

Ordered 8/06. Didn’t hear a word for over 2 weeks then an email arrived saying item not available , here is an alternative which. Just that the alternative was not at all equivalent . So replied back saying thank you, this is not suitable - can I have a refund? And i didn’t hear anything until I used the contact form r2-3 times.. I tried calling and on phone saying how busy they are for 20 minutes after which call disconnected
Took another 2 weeks after they replied to me to have a refund despite being advised it will be 3-5 business days to get the money back
customer service and availability of products on web page really need improving

8 juin 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Hi Ioana,

We apologise for the delay in processing your refund. We are actively working to resolve this issue and appreciate your patience. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Noté 5 sur 5 étoiles

Would buy again!

I was a bit worried about this coming to the UK from abroad but the packaging was excellent and it arrived in pristine condition and no issues with the product. Thank you!

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service

Responded to email promptly, gave accurate information, delivery is not quick but came exactly when they said it would. Highly recommend.

19 juin 2026
Avis spontané

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