NinthAvenue United Kingdom Avis 

251
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered. I have sensitive skin and have not burnt or felt any ill effect... Voir plus

Noté 5 sur 5 étoiles

Bought these and live in the UK. Communicated through the shipping process and received the item in a timeframe you would expect for an international shipment (you cannot get these in the UK) delight... Voir plus

Noté 1 sur 5 étoiles

So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my haird... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

251 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(251)

73 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good quality product at a very reasonable price

Good quality product at a very reasonable price, though a blonde, shoulder length, layered bob with a full fringe would have been my ideal choice, so if that could very added to a future product range, I'd definitely purchase from this seller again!

7 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Genuine product and excellent service

I usually buy this particular wig from Amazon UK but it is no longer available on their website. I had my doubts at first buying from the US, but you have proved me wrong. It is a genuine wig and it was delivered at the date you quoted. I am very happy and will continue to buy from yourselves. Excellent service.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

My purchase never arrived

My purchase never arrived, I reported this and it was put through to the correct department or so I was told, I was promised an email within twenty four hours heard nothing. It is now over a month and I have nothing to show for spending Sixty pounds. Total Scam Company do not purchase from them .

4 avril 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Hi Jean,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Noté 4 sur 5 étoiles

UK from NY!!

I was surprised to learn that NinthAvenue United Kingdom actually posts from New York!!! That being said, the item arrived quicker and in better condition than most UK companies. Four stars because the sustainability aspect is not ideal shipping across the pond.

4 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Love Ninth Avenue. Shipped on time, arrived on time. Good communication. Amazing collection of diverse mannequin heads - the only website I found which had a mannequin head which looked Indian (important for my inner child! And clients who are Indian)

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

They are scammers

They are scammers. Be mindful and do not order from them on oils. I will get the real TPH oil from America instead. Thankfully, the bank refunded me and I have them blocked now.

24 avril 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Hi Petra,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Noté 1 sur 5 étoiles

This website is really bad customer service do not use it

This website is really bad customer service I had really bad experience with this people. They don’t answer phone and they don’t answer email. I tried to return item and they say to me you need to send it back to America.
And also, they say to me, we’re gonna refund your money and they haven’t yet is almost 2 months
Do not use this website they are scamming people Really really bad customer service

18 mars 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Hi Kodo,

Thank you for your feedback. However, we cannot trace an order corresponding to this review. Could you please share the order ID? This will help us address the matter quickly.

Thank you!
NinthAvenue

Noté 1 sur 5 étoiles

No order delivered

I placed an order bank in mid of March, order a glycerine, nothing turned up and the seller is unattainable. Terrible seller, they dont care about the buyer. Today is 7th of April and I still have not received the order.

7 avril 2026
Avis spontané
Logo de NinthAvenue United Kingdom

Réponse de NinthAvenue United Kingdom

Dear Customer,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NinthAvenue

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