I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Voir plus
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Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Voir plus
L'entreprise a répondu
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Voir plus
L'entreprise a répondu
I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.
Coordonnées de contact
15B Leagrave Road, LU4 8HT, Luton, Royaume-Uni
- +44 1582 482395
- info@niralla.co.uk
- niralla.co.uk
2,8
Moyen
148 avis
N'a pas répondu aux avis négatifs
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Amazing service
Amazing service. No job to small. Ordered whilst based in Scotland and delivered by 7:30 same day in London. You really can't get any better than that. Superb custo er service and prices are very reasonable . Forgot to mention. Homemade and fresh. Amazing amazing amazing
29 juillet 2021
Avis spontané
Réponse de Niralla
Thank you so much for taking the time to leave such a lovely review.
Excellent Quality sweets with super…
Excellent Quality sweets with super fast delivery and beautiful gift box. Highly recommended.
23 juillet 2021
Réponse de Niralla
thank you for taking the time to leave a lovely review.
Excellent taste
Bought mix mithai for the first time. Overall excellent quality and taste. My personal favourites were ghulab jaman, ras gulla, laddu, plain sohn halwa and brown barfi. Will be ordering soon IA.
17 juillet 2021
Réponse de Niralla
thank you somuchfor your lovely review
Excellent ontime international delivery.
8 juillet 2021
Réponse de Niralla
thank you so much for taking the time to give us a review.
Never received the original delivery as…
Never received the original delivery as it was delivered to a wrong address. Got refund and were sent some sweets later just to say sorry. The sweets were nice and fresh.
22 juin 2021
Réponse de Niralla
I am sorry your first experience with us was so disappointing. We want our customers to be satisfied with our services and to love our product. I do hope you will not be put off from using us again.
Great Mithai and great service
22 juin 2021
Réponse de Niralla
Thank you so much for taking the time to leave us a lovely review.
They Provide Excellent Service
They Provide Excellent Service. I ordered from USA and they got it delivered in Uk right on time.
Thankyou for you wonderful Service
14 juin 2021
Réponse de Niralla
Thank you for taking the time to review us. We work really hard to ensure our customers are satisfied with our service.
5 star for outstanding customer service and quality of their product.
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long since I have experienced such an honest and kind business people. Hence 5star. Also, sugar free mithai tasted excellent. Couldn't believe they were sugar free. Looking forward to ordering my next box of mithai soon!!!
10 juin 2021
Réponse de Niralla
Thank you so much for your lovely review. It is very important to us that our customers receive the best product with the best service. Hope to see you again soon.
Thank you so much my family really…
Thank you so much my family really enjoyed it I will definitely recommend you to friends and family
7 juin 2021
Réponse de Niralla
Thank you so much for your kind review. We hope to see you again soon!
I received excellent service with a…
I received excellent service with a personal touch. I felt someone cared about me and my requirements.
31 mai 2021
Réponse de Niralla
I am so glad to hear that! We work hard to ensure we satisfy our customers' needs.
Delicious sugar free mithai!
29 mai 2021
Avis spontané
Réponse de Niralla
Thank you for taking the time to review us.
Réponse de Niralla
Thank you for taking the time to review us. We aim to please!
We always buy from nirala for every occasion!
We always buy from nirala for every occasion
23 mai 2021
Réponse de Niralla
Niralla hope you will visit again!
The best postal service mithai ever!
23 mai 2021
Réponse de Niralla
Thnk you so much! we aim to please!
Very timely arrival and great packaging.
21 mai 2021
Réponse de Niralla
Thank you so much. We work hard to make sure our customers are satisfied
I’m so happy with my experience
I’m so happy with my experience with Niralla. The customer service was above and beyond my expectations. Thank you for making my experience so great!
20 mai 2021
Réponse de Niralla
Thank you so much bhai. We work really hard to ensure our customers are satisfied with our product and service.
Excellent service
Excellent service. I’ve ordered online for mix Mithai (sweet); surprisingly I received the pack next day and also, taste were delicious. Pakistani style Mithai
Highly recommended
19 mai 2021
Réponse de Niralla
Thank you so much for taking the time to reply. We work hard to ensure excellent products and service!
A bit disappointing experience on this…
A bit disappointing experience on this occasion. Mithai seemed a lot more oily and not crisp. Also rasgulla bit didn't seem fresh.
15 mai 2021
Réponse de Niralla
I am disappointed you received lessthan perfect mithai. i can promise you it was exceptionally fresh as the run up to eid we were producing daily not weekly as we normally do.
The presentation was excellent
The presentation was excellent, sweets quality was good. Delivery was prompt (although would have been nice if it was delivered close to Eid since this was a Eid gift)
12 mai 2021
Réponse de Niralla
Thank you for taking the time to review. We had to get orders out as they arrived to ensure it was delivered on time as we have been experiencing delays with most courier companies.
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