Norfolk Designer Gardens Avis 

568
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from start to finish! Cannot rate Darren highly enough! Excellent customer service doesn’t even begin to cover it! Thank you so much! Highly recommend Darren, he was brilliant at fixi... Voir plus

Noté 5 sur 5 étoiles

We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and... Voir plus

Noté 5 sur 5 étoiles

Product ticked all my boxes, easy to assembled. Delivery was punctual and I was well informed. Two cushions slightly damaged, one phone call and staff very helpful and friendly, replacement cushions p... Voir plus

Noté 5 sur 5 étoiles

Easy ordering, prompt delivery from a lovely friendly delivery guy. Beautiful quality Bistro Set fits perfectly on my small patio area and already enjoyed a few lunches on it 😊 Was so pleased with... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

568 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(568)

228 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Didn’t have the greatest experience…

Didn’t have the greatest experience with this company. Apparently the table we ordered was not in stock, so we were offered a more expensive one for an extra cost. On delivery day the driver constantly tried to upsell; covers, parasol, a bench - and kept trying despite declining. We were delivered the wrong colour cushions and promised replacements would be posted, nothing arrived so we emailed them and they assured us they would send them, another month and an ignored email and we still don’t have the correct cushions and are having to do a chargeback via our credit card provider. Overall I’d avoid, the customer service is poor.

10 juin 2026
Avis spontané
Logo de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Hi, I will take this matter to management. Apologies for your experience

Noté 5 sur 5 étoiles

Tony delivered our dining table and…

Tory delivered our dining table and chairs and built them so I they were all in situ within 45 mins
We didn’t have a parasol he had one in the back of the van which matched the green cushions so we were able to purchase
He set up everything, a first class delivery service experience the product quality is fabulous
He even toke a photo
I would not hesitate in recommending Norfolk Design Gardens . Thank you Tony

9 juin 2026
Avis spontané
Logo de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Thank you for taking the time to leave a review!

Noté 5 sur 5 étoiles

I am very happy with the table and…

I am very happy with the table and chairs. I ordered the heavier slightly more expensive eight seater. The table is excellent! The help from the staff is first class and are nice people. I have noticed a couple of cracks at the top of two chairs which I will take up with the sellers for advice. Over all I think it is excellent quality and good value.

5 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

Water marks and small cracks present before use

Order eight seater teak table. Unfortunately for us we didn't unpack it immediately as our patio wasn't ready, but on unpacking and building the top already had several water stains present and one of the chairs had small cracks appearing. Don't expect to buy new garden furniture at this price and have to treat it the first year before use🤷 Disappointing.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Furniture is exactly as described

Furniture is exactly as described. I made the mistake of buying green cushions instead of grey. On arrival one green cushions was faulty but instead of replacing the one faulty cushion they sent a full set of 8 grey cushions. Absolutely fantastic service. Can't recommend them enough. A*****

28 mai 2026
Noté 5 sur 5 étoiles

I had the delivery on time

I had the delivery on time. They were prepared to go out of their way to make sure I wasn´t missing an appointment I had that day.
I am very pleased with their service and their goods.

28 mai 2026
Noté 5 sur 5 étoiles

Excellent service and communication and…

Excellent service and communication and great quality. Darren bent over backwards to make sure the delivery was reliable and without complication of a new garden bench to my elderly mother. The bench was assembled by Darren and looks superb - heavy weight teak. Feels like great quality and represents good value.

27 mai 2026
Noté 5 sur 5 étoiles

Outstanding Service

We have recently taken delivery of the Kensington Teak Wood Outdoor Dining Set. The quality of the product far exceeded our expectations by some considerable margin and the delivery service went according to the agreed plan. We have nothing but praise for the Norfolk Designer team who were always helpful and courteous. In summary, a most welcome shopping experience. Well done and thank you

3 juin 2026
Avis spontané
Logo de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Thanks for your review, Charles,

Noté 5 sur 5 étoiles

arrived faster than stated

ordered on 19/05/2026 arrived before stated time of delivery date we were told to expect a a process time of 3 to 4 weeks on the website and email, as our gardens in a million pieces due to replacing a failed patio it didn't bother us ..... then we get a call from the transport company saying its going to be here on the 1st of june!!

nice quality HEAVY furniture but worth checking where the packing straps are where they have cut into the boxes during transit .... yet to open ours to check it

22 mai 2026
Noté 5 sur 5 étoiles

Sturdy, nice quality table

Really happy with the table, the fact there is a centre spot for the parasol for all lengths is perfect. Our previous table only had this option in the fully extended position.
The extensions are independent, so you can extend in a single direction or both. Would perhaps benefit from a retention clip, but so far not a problem.
Easy to assemble.
Delivered ahead of the predicted timescales - thank you!

25 mai 2026
Noté 2 sur 5 étoiles

Go elsewhere !

I ordered a three seater bench I finally got it on the third attempt of delivery, the first time they forgot to put it on the delivery vehicle the second time I got four chairs snd a table the third attempt I finally got the bench which they had assembled leaving hammer marks where they had knocked in the dowels they promised me a bench cushion for the inconveniences I had experienced that never turned up I rang them and was told they would send one out needles to say I am not holding my breath. Yours disappointed, M J Reeves.

29 mai 2026
Avis spontané

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