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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good communication as to setting delivery slot. Came. Driver offloaded onto driveway neatly. Good quality shed. Paid for someone with more idea to put it together. They said instructions weren’t great... Voir plus

Noté 5 sur 5 étoiles

Communication after purchase and before delivery was first class. The guys who delivered our shed were friendly, funny and extremely helpful. They phoned almost an hour before arrival and arrived with... Voir plus

Noté 5 sur 5 étoiles

Good customer service when ordering by phone and the delivery schedule was efficient and happened exactly as and when we were advised. The delivery person was polite and helpful and gave my husband... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service, ordering was easy and got an emsil to say order recieved. Then a phone call to arrange delivery (which happened they could do next day). Assembling was straight forward and we love... Voir plus

À propos de l'entreprise

  1. Fourisseur de construction de jardin

Écrit par l'entreprise

Norfolk Sheds supply garden sheds, log cabins, summer houses, storage sheds & playhouses online. We offer quality products at low prices and free friendly advice from our UK-based team.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(334)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All very good

All very good, strong shed, very helpfull team, thank You very much

24 février 2023
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Réponse de Norfolk Sheds

Dear Pawel,

Thank you for your very kind review. We are glad that you were pleased the shed quality and with our installation service.

Kind Regards
Norfolk Sheds Ltd.

Noté 5 sur 5 étoiles

Great price and service

Great price and service, I paid the extra to have it built, and it was a smooth streamlined experience all completed within a few hours, a polite friendly team assemblers

13 février 2023
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Réponse de Norfolk Sheds

Dear Paul,

Thank you for your very kind review. We are happy that you were pleased with our installation service and our team.

Kind Regards
Norfolk Sheds Ltd.

Noté 5 sur 5 étoiles

Good customer service & efficient delivery

Good customer service when ordering by phone and the delivery schedule was efficient and happened exactly as and when we were advised.
The delivery person was polite and helpful and gave my husband lots of advice, and suggested he could call for further support if needed.
Already the small shed 7 x5 is up and being felted as we speak. Although 75 my husband is very fit...he will be prepping for the erection of the 10 x 15 workshop next...thank you

2 février 2023
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Réponse de Norfolk Sheds

Dear Pauline,

Thank you so much for your lovely feedback. We hope you enjoy both of your new buildings and they will serve you for many years to come.

If you have any questions or queries, please don't hesitate to get in touch.

Kind Regards
Norfolk Sheds Ltd.

Noté 5 sur 5 étoiles

Excellent customer experience

Super easy online ordering. Immediate follow up to arrange delivery, removal of old shed and install new one. Price was competitive and delivery was faster than most sites indicate (1 week).
The two guys who delivered and installed the shed were very professional, courteous and got on with the job.

30 novembre 2022
Noté 2 sur 5 étoiles

Poor communication and late delivery

You stated 3-5 working days for delivery. No communication about a delay, I had to write to Norfolk sheds to ask where my delivery was. Item due to arrive 15 days after ordering.

15 novembre 2022
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Réponse de Norfolk Sheds

Dear Adrian,

We are sorry there was a delay with your delivery. The paint is sent directly by our supplier and there was a delay on their end of which we were not made aware off. We are currently looking into this and why neither yourself nor us were not notified of this delay.

Apologies for any inconvenience caused.

Kind Regards
Norfolk Sheds Ltd.

Noté 5 sur 5 étoiles

Excellent and friendly service from all…

Excellent and friendly service from all at Norfolk Sheds, from those on the end of the phone who dealt professionally with my many queries to the remarkably friendly delivery driver who was a joy to deal with.
I highly recommend this outstanding firm.

23 septembre 2022
Noté 5 sur 5 étoiles

Excellent customer service. Quick to rectify delivery error and very polite.

Easy to order. Quick contact to arrange delivery. Very helpful in co-ordinating convenient time. Wrong shed delivered first time but collected and delivered correct shed the next day. Very apologetic and helpful.

17 août 2022
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Réponse de Norfolk Sheds

Thank you for your kind review. And we once again apologise for the mix up with the sheds. We hope you are happy with your new shed!

Noté 1 sur 5 étoiles

Slow delivery

Cannot understand why a Company that specializes in the supply of sheds takes some 4 - 5 weeks to deliver

17 août 2022
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Réponse de Norfolk Sheds

Hello Terry,

Thank you for your review. Given the high demand for garden buildings, lead times on some products can take longer than others.

Kind Regards
Norfolk Sheds Ltd.

Noté 5 sur 5 étoiles

Our bike shed arrived within a week as…

Our bike shed arrived within a week as promised and was very easy to assemble. I did it on my own and husband tightened everything afterwards. My husband has a mountain bike with straight handle bars. I have a Dutch style electric bike and with a little bit of manoeuvre, they both fit perfectly.
All I would suggest is maybe thicker roof felt as it did rip slightly on the corners when trying to tidy. Also perhaps longer felt nails as they bounced about a bit…..that may be me of course. All in all, really happy with our choice.
Jill Goulding

15 août 2022
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Réponse de Norfolk Sheds

Dear Jill,

Thank you for such a lovely review. We are really happy that you are pleased with your bike store. We hope it will serve you for many years to come!

Noté 2 sur 5 étoiles

i would avoid again...

good service to start with, shame the delivery was terrible, delivery driver arrived very late in the day, and the perspex was missing emailed in 3 times before i received a reply... no money off either...

overall i would not use again. they are cheap for a reason

1 août 2022
Avis spontané
Noté 4 sur 5 étoiles

No fault process

Ordering was simple and straightforward, delivery arrived early (07:15) on the day requested which was a big help.

18 juillet 2022
Noté 5 sur 5 étoiles

Fantastic service

About a year ago we purchased a standard garden shed and were very pleased with it. This year we replaced an old caravan with a Tuscany Evo Plastic shed and completed the garden with an Ardcastle log cabin. Both excellent. Well worth having the log cabin built by Norfolk Sheds - completed in a single day to a high standard.

28 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Lumley Summer House

Purchased early 2022. Paid to have installed, so glad I did; 2 efficient work crew took a couple of hours to erect. Was recommended to paint quickly of which I did. Very happy with the service and delivery and no issues with the summer house. Pleased with my purchase.

25 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Very efficient & helpful

Very pleased with my new summer house, i paid for my old one to be taken away & a new one in it's place, the guys that came were extremely helpful they even cut back the over hanging ivy, they were polite & efficient, very pleased that i chose Norfolk sheds

24 juin 2022
Avis spontané

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