Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

"Vælg mellem gavekort til hundredvis af forhandlere". Det er hvad der står under sektionen for "gavekort" Men virkeligheden er en helt anden. Jeg har kun adgang til fire: McDonald's, Magasin, SF An... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sämsta snusk företaget i kanske hela världen . Jobbiga parasiter som bara ringer och ringer och ringer. Svarar man så lägger dom på eller blir helt tysta... äckliga parasiter. Och det går inte takonta... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Hej Jag har varit medlem i Norstat i många, många och tycker undersökningarna är intressanta, roliga, varierande och viktiga men jag undrar hur lottningen går till? Vinster till resepresentkort, Amaz... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Jag förstår inte varför jag fått sms o sedan en påminnelse om att jag tidigare fått ett sms som jag inte har besvarat. Sms ser inte trovärdigt ut o i dessa tider vill inte jag trycka/följa någon länk.... Voir plus

À propos de l'entreprise

  1. Prestataire spécialisé en études de marché

Écrit par l'entreprise

We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good survey site

Good survey site, seem fair, interesting surveys, easy to complete, fair rewards... can take a little while to build up rewards but definitely worth it!

21 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolute joke survey site

Absolute joke survey site, like many others I have had the same problems, being screened out of numerous surveys, not getting paid for ones I have completed. No point in contacting them, even though on many of the posts on here, they state to contact them, and 'we would like to help'. They DO not help, and you will not get paid for these, so don't waste your time, contacting them!

4 juillet 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good afternoon,

I'm sorry to hear that you haven't had a good experience with Panelbase and we'd like to help. Please can you get in touch on support@panelbase.zendesk.com and we can look into this further for you?

Kind regards
The Panelbase Team

Noté 1 sur 5 étoiles

Riktiga skojare

Riktiga skojare! Deltog i ett produkttest av nikotinpåsar och gjorde min del, däremot fick jag aldrig något presentkort som utlovat. Svarar ej på mejl. Riktigt oseriöst och blev blåst på 1000kr 👎

26 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

!!!AVOID!!!SCREEN OUT ALL THE TIME!!!

!!!AVOID!!!SCREEN OUT ALL THE TIME!!!
It is a scam, don't look at their 5 star rating is fake!
PLEASE AVOID!

27 juin 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good afternoon,

I'm sorry to hear that you haven't had a good experience with Panelbase and we'd like to help. Please can you get in touch on support@panelbase.zendesk.com and we can look into this further for you?

Kind regards
The Panelbase Team

Noté 1 sur 5 étoiles

It's a scam

It's a scam. I've completed 3 surveys, and each time they give a "you've been screened out of this survey" and don't pay. This is after the survey has been completed, or after a lot of information has been provided and time spent on it.

Don't waste your time. Prolific pays more, and is actually trustworthy.

25 juin 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good morning,

We are very sorry to hear that you have had a disappointing experience with Panelbase and we'd like to help. Please can you get in touch on support@panelbase.zendesk.com and we can look into this further for you?

Kind regards
The Panelbase Team

Noté 5 sur 5 étoiles

Helpful

Always a pleasure to use this survey site, payments are always payed quickly and I am very happy.

9 juin 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Hi Richard.

Thank you very much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Kind regards,
The Panelbase Team

Noté 1 sur 5 étoiles

Be warned, you may end up doing long surveys for free

Signed up and did some fairly long surveys with lots of questions, only to be told right at the end that I didn't qualify. Basically did the surveys for free, so be warned.

20 juin 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good morning,

We are very sorry to hear that you have had a disappointing experience with Panelbase and we'd like to help. Please can you get in touch on support@panelbase.zendesk.com and we can look into this further for you?

Kind regards
The Panelbase Team

Noté 1 sur 5 étoiles

Too many screen fails

It's Ok but there are better survey sites out there. Biggest frustration is answering questions for say 5 minutes (for a 20 minute survey) and then getting screened out after they have obtained a lot of data for free.....unacceptable. I had this experience this am but it is sadly quite common

** Update ** not getting any better. The screening process is an absolute shambles. The latest was asking 6-7 questions before getting to the 1 that would rule out the vast majority of users....."in your job do you work with people who have XXX medical condition". This clearly should have been the very first question.....all this for a potential "reward" of £0.65 !!

7 juin 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good evening,

I'm sorry to hear that you haven't had a good experience with Panelbase and we'd like to help. Please can you get in touch on support@panelbase.zendesk.com and we can look into this further for you?

Kind regards
Paul

Noté 2 sur 5 étoiles

Not the same anymore

panelbase was very good long time ago , i decided to come back after few years but 80% of the surveys i have been invited i been screened out , yes i completed my full profile, yes i sent a message to the support team , but still very poor . i think i am going to give it up.

30 mai 2023
Avis spontané
Noté 4 sur 5 étoiles

my experience so far

I’ve been on Panelbase for 3-4 months now and I’ve currently got £63 in my account. I do every panel I’m invited to and I’d say I get screened out of 60% of them, which isn’t to bad and you find out within a minute if you’re applicable or not.
I had an issue where I was kicked out of a panel after spending 40 mins completing and they credited my account after I contacted them.

There are a few things I would say would massively help the experience - it’s a little pointless to have to fill in your information on your profile to then have to fill it in twice during a survey. I understand they may need specifics but having to select my gender and pay etc 3 times seems pretty silly.
I also find some of the ‘durations’ to be totally off. I understand sometimes it’s going to take longer to complete if you’re giving detailed answers but for example yesterday I took part in a survey which was listed as an 8 minute survey and actually took nearly 20, which wasn’t worth the 0.80p provided, should’ve been double.

Also, this is just personal preference but it would be cool to have a minimum and maximum payout depending on how much information you provide them with. Sometimes I’m giving super lengthy responses to questions and I get paid the same if I ‘N/A’d’ everything.

Ideally this would be a 4.5 stars but you can’t do that on TP!

24 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Receiving vouchers

I put in for my vouchers and these were received within 8 days. Can't fault panelbase as they are great to do surveys with

6 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

I was recently blocked and don’t know…

I was recently blocked and don’t know why. It happen while filling out one of their questionnaires. Have emailed support but no reply. I would like to receive the money I have earned and then quit,
Date of experience: April 09, 2023

9 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. They get you to try to the survey and then say you dont quality after you've answered about 10-20 questions so lots of free data with no reward for the person taking it. AVOID.

31 mars 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good afternoon

I'm sorry you haven't had a good experience with Panelbase and we'd like to help. Please can you get in touch with our support team on support@panelbase.zendesk.com and we can look into this for you.

Kind regards
Debi

Noté 5 sur 5 étoiles

Brilliant

I've been doing Panelbase a good few years now and my total earnings have been £702. I get to withdraw 2 or 3 times a year. It's pretty good just for doing surveys and product tests. The product tests are good fun and there have been community surveys where you get to earn money and vouchers. I did one last month and got a £60 amazon voucher. Payouts are quick and stress free

31 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

I took part in market research 8…

I took part in market research 8 working days ago. I haven't received payment and the status of my market research is still pending. I have sent emails and messages and no one replies. It isn't fair to ask people to take part and not pay them

21 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Not impressed

I have just been accepted by panelbase and was excited to be a member. So far I've been sent about 10 surveys and I've only been a member about three days !
So far I've also been "screened out" of every single one of those surveys so it's not really a survey site I can recommend so far.
I've completed the WHOLE of the profile section so goodness knows why I'm being sent surveys that are no good.
Not a great start really for a site that came recommended .

28 mars 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good afternoon

I'm sorry you haven't had a good experience with Panelbase and we'd like to help. Please can you get in touch with our support team on support@panelbase.zendesk.com and we can look into this for you.

Kind regards
Debi

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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