Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

"Vælg mellem gavekort til hundredvis af forhandlere". Det er hvad der står under sektionen for "gavekort" Men virkeligheden er en helt anden. Jeg har kun adgang til fire: McDonald's, Magasin, SF An... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sämsta snusk företaget i kanske hela världen . Jobbiga parasiter som bara ringer och ringer och ringer. Svarar man så lägger dom på eller blir helt tysta... äckliga parasiter. Och det går inte takonta... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Hej Jag har varit medlem i Norstat i många, många och tycker undersökningarna är intressanta, roliga, varierande och viktiga men jag undrar hur lottningen går till? Vinster till resepresentkort, Amaz... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Jag förstår inte varför jag fått sms o sedan en påminnelse om att jag tidigare fått ett sms som jag inte har besvarat. Sms ser inte trovärdigt ut o i dessa tider vill inte jag trycka/följa någon länk.... Voir plus

À propos de l'entreprise

  1. Prestataire spécialisé en études de marché

Écrit par l'entreprise

We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

TOO MUCH SCREENING

Yet again 10 minutes into interview - screened out.
This happens constantly.
As a ' reward' entered into a prize drawer I'll never win.
The only panel that takes you so far into surveys then screens out - without the promised reward.
They also apply quota fails or quality fails(there was nothing wrong quality wise. I take these surveys very seriously) AFTER completing and before payment.
Sad really because the surveys can be varied and interesting but the time spent navigating screening AND refusal to pay after completion just doesn't make it worthwhile.
I'd avoid these.
There are better sites who honour payment and frankly actually seem to care about decent recompense for panel members.
** April update.
I've just checked my account for cleared rewards.
I'm absolutely shocked.
Out of 5 completed surveys - that is ones I completed FULLY and expected a reward:
3 marked as QF(Quota fail)
1 marked as DNQ( Did not qualify)
1 completed and paid.
Thank you for your offer to look at this but there's little point.
You are not going to rectify the issue which is that you can decide not to pay on the basis the quota is full at any time.
It's not acceptable to punish the panel member because you cannot control quotas. You should honour the payment. It isnt the panel members fault. I actually find this shocking.
The plus point of Panelbase is the variety of studies.
The downsides sadly are many. Some of which I've included in the early part of this review. Not honouring payments is the last straw.
I hope you take on the constructive criticism.
I will try again at a later date in the hope the massive issues are resolved.

15 mars 2023
Avis spontané
Logo de Norstat

Réponse de Norstat

Good morning

I'm sorry you haven't had a good experience with Panelbase and we'd like to help. Please can you get in touch with our support team on support@panelbase.zendesk.com and we can look into this for you.

Kind regards
Debi

Noté 2 sur 5 étoiles

Avoid

So many surveys lead you in with a reward, you 100% complete the survey for 10 mins + and then you get a did not qualify at the end, complete waste of time, and when you report it, nothing happens.

30 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Very dismissive company

This has got to be the worst market research company. Since they refused to re issue me a lost voucher I decided to leave panelbase and no longer do Their surveys. Panelbase.net are a Waste of market space.

13 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

They stole my rewards worth £41.75…

They stole my rewards worth £41.75 because I didn't do a survey for 12 months. Booo
Rewards summary
Survey rewards £72.75
Withdrawals £31.00
Forfeit £41.75
Current balance
£0.00

*UPDATE*
I'm pleased to upgrade my review from 1* to 4* after Debi Brown, the Panelbase Technical Services Director contacted me the day after my review to advise me that they have reinstated my £41.75 forfeited rewards.
QUOTE
Good afternoon Phillip
I’m writing to you on the back of your Trustpilot review.
We’ve looked into this and we seem to have been experiencing a technical fault. Our T&Cs do state that you forfeit your account balance after 12 months of inactivity and we would normally give advance notice of this happening, however, it seems that this process hasn’t been working and you would not have received an email regarding this. As a result we can have been able to refund your outstanding balance.
I’m sorry for any distress this has caused.
Kind regards
Debi
UNQUOTE

7 décembre 2022
Avis spontané
Noté 3 sur 5 étoiles

Getting worse

Been doing Panelbase for approx 3 yrs now,on average been earning £10 per month,recently struggling to earn that every 2 to 3 months,always been timed out,nearly given up on it.the new style home page is alot harder to navigate then the old.there should be a bonus like 5p for every one screened out.Shame.

30 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank You Panel base survey site

Panel base survey site, is a great place to complete survey, as it is getting near Christmas, I decided to look at my rewards I had the option to have vouchers or bacs, I opted for the vouchers, they arrived very quicky,

Thank You Panelbase

14 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant set up

Brilliant set up. Completed my surveys which they send through just fine. Easy to complete and easy process with the love to shop vouchers. Thanks very much

17 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Qick and Easy

Came very quickly and I was able to use them immediately for money off my grocery shopping-thanks!

27 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

I did a 30 minute survey with them and…

I did a 30 minute survey with them and at the end it said i didn't qualify and did not give me my points,I complained and waited a week to hear from them they said i failed quality checks and would not be giving me the points which would have qualified me for a voucher i have not done any surveys with them since and would advice anyone not to do surveys with them.

23 septembre 2022
Avis spontané
Logo de Norstat

Réponse de Norstat

Good afternoon Julie

We're sorry you feel you were treated unfairly. We've investigated what happened, and the reason you were disqualified is because the answers you provided failed a quality check at the end of the survey.
The quality questions are used to ensure people are reading the questions and providing accurate information in their responses. Unfortunately, your answer indicated that you were not reading the questions properly so you did not qualify for the reward. Both the survey invite and start pages alerted you to the strict quality controls employed throughout this survey.

Kind regards
The Panelbase Team

Noté 5 sur 5 étoiles

I just cashed in £30 in love2shop…

I just cashed in £30 in love2shop vouchers from Panelbase, not for the first time either and got myself a new pair of Adidas trainers from TKmaxx. All so simple and straightforward from Panelbase, highly recommended.

29 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

One of the best sites for easy survey

One of the best sites for easy and the best survey around, the payment side of thing was quick and easy to do only one thing I would like is different voucher types aswell as love to shop but still 5/5 I will definitely Recommend it to anyone who want to earn a little bit more on the side

9 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Not for Asian countries

This website is not for poor countries.for example Pakistan, India and Bangladesh. I want sign up in this web but fail again and again.

13 septembre 2022
Avis spontané
Logo de Norstat

Réponse de Norstat

Hi Neha

We are a UK only survey company which is why we cannot accept members from other countries. This is stated on our registration page.

Kind regards
The Panelbase Team

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