"Vælg mellem gavekort til hundredvis af forhandlere". Det er hvad der står under sektionen for "gavekort" Men virkeligheden er en helt anden. Jeg har kun adgang til fire: McDonald's, Magasin, SF An... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sämsta snusk företaget i kanske hela världen . Jobbiga parasiter som bara ringer och ringer och ringer. Svarar man så lägger dom på eller blir helt tysta... äckliga parasiter. Och det går inte takonta... Voir plus
L'entreprise a répondu
Hej Jag har varit medlem i Norstat i många, många och tycker undersökningarna är intressanta, roliga, varierande och viktiga men jag undrar hur lottningen går till? Vinster till resepresentkort, Amaz... Voir plus
L'entreprise a répondu
Jag förstår inte varför jag fått sms o sedan en påminnelse om att jag tidigare fått ett sms som jag inte har besvarat. Sms ser inte trovärdigt ut o i dessa tider vill inte jag trycka/följa någon länk.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.
Coordonnées de contact
Fridtjof Nansens Plass 5, 0160, Oslo, Norvège
- info@norstatgroup.com
- norstat.co
1,7
Mauvais
3 k avis
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Great survey company
Great survey company. Always interesting surveys and payment always quick!!
24 mars 2022
Avis spontané
Réponse de Norstat
Thank you for taking the time to leave a review we do appreciate it! We hope you continue to enjoy our surveys and our site.
realy good surveys that reward well and…
realy good surveys that reward well and payments are very fast
24 mars 2022
Avis spontané
Réponse de Norstat
Hello Andy, thank you for leaving a review for Panelbse. We are very pleased to hear that you are enjoying taking our surveys!
Most consistent survey panel.
I'm finding Panelbase to be the most consistent survey panel than all of the others. Having been participating since early 2019 I've earnt almost £400 so far. Also appreciate the fact that there are options on what one wants to do with their 'earnings', either cashing out or donating it. I want to add customer service has been very helpful whenever issues have arised and have been resolved quickly. Here's to many more years! *fingers crossed*
18 mars 2022
Avis spontané
Réponse de Norstat
HI Cara, thank you for your review of Panelbase. We are very pleased to hear that you have been enjoying our site and surveys since 2019. We also hope you stay with us for many more years to come.
Not for the middle aged
Received a good amount of invites for surveys since joining recently although I never did receive my SMS confirmation text. Problems arise once I enter my date of birth (I'm 49) at initial stage, as I'm then instantly disqualified. Clearly nobody wants the opinions of the middle aged!
4 mars 2022
Avis spontané
Réponse de Norstat
We have recently experienced problems with the SMS verification process which our Technical Team are still trying to resolve. We do apologise for that.
Regarding our surveys, panellists are not routinely screened out just because they are middle aged as you seem to be suggesting. The age ranges for surveys are set by our clients but for many surveys we actually need more older people than young people. This is because any survey that has age demographic quotas (most of them) is usually based on percentages of the population per age band.
As your review of Panelbase is anonymous we cannot specifically check your account. However, if you are screening out almost immediately from our surveys that does suggest you are registered with other market research panels as well as ours? This is one of the downsides of being a member of more than one pane as we do host around 90% of our surveys with other companies.
Unfortunately, we do not have sight of other panels' databases, nor they ours, so we cannot check in advance if you may have already taken a survey before we send out our invites to you.
How I got started with panel base
I was scrolling on line to find jobs looking for days I came across and advert for Home testers no experience needed just a dedicated and well prepared individual I thought I will give it a go and filled out the form now i am a member looking forward to working to fulfill goals very Happy with this site 👍 💯💯😊 peace
10 février 2022
Avis spontané
Too Many Surveys Obtaining Personal Information
I have noticed that Panelbase has too many surveys, especially financial and banking surveys that force you to log into your account. These surveys also use your IP address as they stop you using a VPN. Be wary of these surveys as they are using all the information to build a profile about you. They use all all your personal details. When you complete these surveys they use it with your IP address and details from your account.
2 février 2022
Avis spontané
Réponse de Norstat
Hi
Some of our clients don't allow people using VPNs to access their surveys as they can't guarantee that you are based in the UK. None of these surveys undertaken through Panelbase can use the details that you have provided in your account, those details are only used to direct surveys to you. The only profiling we keep about you is the data you have provided to us and the information is used in accordance with our privacy policy: https://www.panelbase.net/terms/Privacy
I hope this helps to allay any concerns you have.
Kind regards
The Panelbase Team
It's ok, but could be better
I have had this for a couple of weeks so far. I haven't found many problems with it except the fact Panelbase screen me out of surveys basically every time I click on one. So far I have earned about £4, but yet I could have earned more if they let me take the surveys more frequently.
27 janvier 2022
Avis spontané
Réponse de Norstat
Thank you for your review Sarah-Jane. The most common reason for constantly screening out of surveys is because a panellist is also registered with other market research panels as well as Panelbase and have already taken those surveys previously through another company?
This is one of the downsides of being a member of more than one panel, unfortunately, as we host around 90% of our surveys with other companies.
Unfortunately, we do not have sight of other panels' databases, nor they ours, so we cannot check in advance if you may have already taken a survey before we send out our invites to you.
If this does not apply in your case please contact us on support@panelbase.zendesk.com and we can check into this for you.
Bedrägeri....
20 janvier 2022
Avis spontané
Réponse de Norstat
Thank you for your review Barry. We do try to only send out surveys that are more likely to be relevant to your demographic based on the profile that you have filled in for us online. However, there will always be times when there are less surveys that are appropriate for your demographic and times when there are quite a lot more than usual.
Such amazing site and the help for…
Such amazing site and the help for customers are just first class
30 décembre 2021
Avis spontané
Réponse de Norstat
Thank you for your 5 star review Sarah, we are really pleased to hear you are enjoying our site and our surveys.
Going Downhill ln A Hurry@
Been with this site for over 10 years like so many started of great but now.......
Recently I was recruited for a project which I was required to purchase 3 snacks take photos submit them in a manner that satisfied the recruiter test and evaluate the products was told I would receive payment for this within 4-5 days needless to say this did not happen messages ignored.
I had multiple exchanges with Panelbase, more than 10! So that claim made about the speed of action is not born out by the facts.
Each time I bought this issue to your attention it was ignored.
16 décembre 2021
Avis spontané
Réponse de Norstat
Regarding your complaint about the chocolate testing study. The client accidentally sent an email to Panelbase panellists about how and when payment would be made for it which was different from what we had originally advised our panellists in our emails. The client's email was meant for the panellists of another market research panel who were also taking part in the same chocolate testing study. As soon as we became aware of this erroneous communication we checked with the client and then informed all affected Panelbase panellists of the mistake and apologised for the confusion and the payment delays. You were fully credited for this study.
Not So Good These Days
It used to be a good site. Not a huge number of surveys but you usually qualified for more than you were DQ'd for. Not anymore.
I seem to be DQ'd for about 90% of them now so it's hardly worth my effort.
Such a shame.
16 décembre 2021
Avis spontané
Réponse de Norstat
We have been unable to check into your complaint as you have anonymised your review. However, if a panellist is screening out of our surveys very quickly and regularly it often indicates that they are also registered with other market research panels, as well as Panelbase, and they have already taken those surveys previously through another company. We do co-host 90% of our surveys with other panels.
If this is not the reason for the screen outs in your case please contact: support@panelbase.zendesk.com and we can then investigate this further for you.
Too many screen outs
I do like Panelbase, but as others have said, nearly every survey I get screened out, this happens I know, but not 95% of them.
15 décembre 2021
Avis spontané
Réponse de Norstat
Hi
Please can you contact our support desk at support@panelbase.zendesk.com and we will look into this for you.
Kind regards,
The Panelbase Team
I have contacted the company several…
I have contacted the company several times complaining about the system they have to select people for the surveys and the fact i constantly been screened out simply after placing my gender and age. Very discriminatory. The company never once replied to my emails.
SEE TICKET Replied stating they refunded the tickets: LIERS. You refunded £17.69 on the 3rd of December, but the refund should have been of £23.56 as i had a free child ticket and a 25% discount adult ticket. I sent many emails to hello at bolesworth.com but no one ever replied. I called many times but no one ever called back. You have used the storm situation to steam money and never refunded the full tickets i am entitled to. You have increased the adult tickets despite sending email stating that you will refund the original purchase due to the storm. Check the emails sent as i have written also to you via the customer form only to receive automated replies stating that you do not refund tickets as they are unrefundable. SHAME ON YOU
8 décembre 2021
Avis spontané
Réponse de Norstat
This is a review for meant for Bolesworth Castle and has nothing to do with Panelbase.
Decent site
Decent site. Pay well, but not many surveys. Also wish they'd pay out faster.
4 décembre 2021
Avis spontané
This is my favourite survey site
This is my favourite survey site so far. It didn't take me long to make up £10 then I cashed out to see if it was a legit site befor doing anymore surveys and sure enough I got my love to shop vouchers through my door a week later. You get plenty of invitations to do surveys so it's not hard to get rewards like other sites are. I also got picked to do a product testing on a new hair brush aswell so it's more than the normal survey sites. The costumer service is amazing gets back to you within the hour. Highly reccomend this survey site to anyone.
2 décembre 2021
Avis spontané
Réponse de Norstat
Thank you so much for your review of Panelbase. We are pleased to read you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
Frustrated used !!!
The worst. I am due rewards and no way to redeem them. They keep telling to get a hold of the USA focus project. There is no way to do that. They don’t help you . I signed up with them and they give you No support!!
1 décembre 2021
Avis spontané
Réponse de Norstat
Hello Paul, Panelbase are contracted to pick up support for Lumen's Focus Project in the UK only. We have already explained that we are unable to help you because you are based in the US. We have absolutely no access to the personal information or account details of any non-UK Focus Project panellists. We believe that you probably need to be contacting Opinion Outpost as they appear to be the point of contact for other Focus Project panellists in the US.
Réponse de Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
Ringer hver dag
Ringer hver dag, og legger på innen et halvt sekund hvis jeg ikke er interessert i å delta (noe jeg ikke er siden de ringer hver eneste dag)
17 novembre 2021
Avis spontané
Awful . Keep getting screened out
After reading the trust pilot reviews I thought I would give this ago. I recently signed up and have completed many surveys but kept getting screened out. I feel like I have been treated unfairly with these surveys by not earning any money other than the £3 just for signing up. Complete waste of my time. Definitely do not recommend!
9 novembre 2021
Avis spontané
Réponse de Norstat
Hi Sophie
I'm sorry you have had a bad start to your time with Panelbase, this is not the experience we would like for our members. Please can you get in touch with us via our support email: support@panelbase.zendesk.com and we can look into this for you?
Kind regards
The Panelbase Team
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