Scam! Refused to provide a valid returns address then offer partial refund! Apparently signed up to repeat subscription which I did not! Stay away. Wished I saw these comments before.
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Same as other reviews. Made 1 order and made sure not to select subscriptions and have been charged for a further 3 months supply, just 1 month after receiving my 1st 3 month supply. I have evidence t... Voir plus
L'entreprise a répondu
Nova She Again does not list it has maltodextrin in it on the advertised product ingredients! only when it arrived is it on the box! Maltodextrin is highly imflamatory derived from corn. Why would yo... Voir plus
L'entreprise a répondu
Do NOT support this company. I was super careful to not subscribe, ignored their email ‘suggesting’ I should subscribe, and yep, as has happened to many others, they charged me for another 3 months wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nova Health
Écrit par l'entreprise
A revolutionary way to reverse biological age and lose weight
Supports your body's natural cell renewal process without overwhelming it with synthetic compounds.
Combines spermidine with carefully selected nutrients that enhance each other to maximize effectiveness.
Delayed-release capsule to protect the active ingredients from stomach acid and ensure optimal absorption.
Third-party tested to ensure premium quality & safety, and free of unnecessary fillers or additives.
Dark glass bottle designed to protect the formula from UV light and maintain its integrity.
Coordonnées de contact
Etats-Unis
- hello@nova.health
- nova.health
1,6
Mauvais
178 avis
Demande des avis aux clients
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the company ordered a second delivery without my consent, never received product
I ordered with a buy one get one free, they said it was in transit to me, got several notices but no product ever came. complained to them and what did they do put in an order for me without authorization, charged my credit card again and again shows in transit. will most likely have to cancel my credit card and file a dispute.
12 février 2026
Avis spontané
Réponse de Nova Health
Dear j boyle,
We apologize your buy one get one free items remain in transit and a second order was billed. We are actively working on improvements here at Nova Health. To resolve this and avoid a chargeback, please email help@nova.health with your account email and order number.
Sincerely,
Nova Health Team
Complete scam
Complete scam. Do not buy this product. I did not subscribe but they somehow managed to take £40 from my Acc.
10 mars 2026
Avis spontané
Réponse de Nova Health
Dear Tanya Williams,
We apologize for the confusion over this charge. Nova Health is US-only and our sole product is Ultimate Cell Renewal, so this seems to be from another brand. Please check your statement for the correct seller, or email help@nova.health if you need help confirming.
Sincerely,
Nova Health Team
I ordered the tablets to try
I ordered the tablets to try, unable to take them as they make me feel sick. I was unaware that I have subscribed. I need to cancel this now having trouble doing it .
16 février 2026
Avis spontané
Réponse de Nova Health
Dear Jane,
We are sorry the tablets made you sick and that canceling your subscription has been difficult. We are actively working on improvements to make our process easier. Please email help@nova.health with your account email and, if possible, the order number so Nova Health can assist you.
Sincerely,
Nova Health Team
Do not buy this product
I don’t think there is an option to do zero stars but this is the worst customer service experience I can recall.
I made the mistake of not reading the reviews for this product before ordering, then when I did I tried to cancel my order. Now I am trying to return it. They have offered a post code and address that does not exist, so I am unable to send back by registered post which is the obiy way I can get a refund minus postal costs of £12. They have offered me 35% refund instead of sending back the product. If I send the product back to this non existent address I will get nothing and they will go in a landfill.
2 mars 2026
Avis spontané
Réponse de Nova Health
Dear Diane King,
We apologize for the confusion regarding the return address validity. We want to ensure you have the correct details to proceed. Please email help@nova.health with your account email and order number so we can investigate this immediately. We are actively working on improvements to our service.
Sincerely,
Nova Health Team
Customer Service a scam
This company did not make it clear She again Menopause supplements contained animal products . I tried to send back .They gave me an invalid address then denied it was incorrect then offered me 15 % of overall price as a refund as good will gesture . I said no thanks and said the terms were illegal . Not heard back . Avoid at all costs !!! Gas lighting customer service
17 février 2026
Avis spontané
Réponse de Nova Health
Dear Denise Price,
We apologize for the confusion regarding the supplement ingredients and the return address. We are actively improving our support processes to prevent this. Please email help@nova.health with your account email and order number so we can investigate this thoroughly.
Sincerely,
Nova Health Team
Customer service is very important to…
Customer service is very important to me, and upon me reading the reviews concerning the customer service behavior I wouldn’t touch this company with a ten foot pole. Also even if a product doesn’t work or isn’t up to ones standards, good customer service is the consolation prize. Why hasn’t anyone reported these people especially concerning the complications of getting a refund & charging your card without the customers authorization. Both of these issues are against the law,and sooner or later if customers are reporting these issues there will be a class action law suit.
9 février 2026
Avis spontané
Réponse de Nova Health
Dear Theresa Taylor,
We take your feedback on customer service behavior seriously and are actively working on improvements. We strictly adhere to all billing regulations to ensure transparency. Please email help@nova.health with your account email and, if possible, the order number so we can address your concerns directly.
Sincerely,
Nova Health Team
I ordered the buy one get one free and…
I ordered the buy one get one free and i didn’t realise i was in a subscription till i got an email to say my new order is on the way,and so the second ones came so i thought i come out of the subscription to wake up and find that another £39.99 had come out of my bank.i’ve emailed about a dozen times and i’ve tried to ring going to voice mail so i text and still nothing.i’ve even print screened to show i’m not in a subscription.no reply😡
18 janvier 2026
Avis spontané
Réponse de Nova Health
Dear Lorraine Ingham,
We apologize for the difficulty reaching us and the confusion with your subscription renewal. We would like to review the screenshots you mentioned. Please email help@nova.health with your account email and order number. We are actively improving our response times and want to resolve this for you.
Sincerely,
Nova Health Team
Absolute scam!
Absolute scam!
I purchased a one off bottle and they keep your card number illegally
And then keep trying to take money from your account.
I have emailed them several times and they ignore you.
Please don’t buy from this company, they are truly awful!!
23 janvier 2026
Avis spontané
Réponse de Nova Health
Dear Louise,
We are sorry to hear you felt ignored regarding the retention of your payment details. Nova Health is actively working to improve our support responsiveness. Please email help@nova.health with your account email and order number so we can look into the billing attempts and assist you immediately.
Sincerely,
Nova Health Team
Do not use this company
Do not use this company. It's a scam. You are hooked into a subscription which is very difficult to cancel. Furthermore, the address given for UK returns is not recognised by Royal Mail, so although they say you can return, it is impossible! Please don't waste your money when there are more reputable and genuine companies out there.
22 janvier 2026
Avis spontané
Réponse de Nova Health
Dear Carol S,
We apologize for the trouble recognizing our UK returns address and managing your plan. We are actively working on improvements to our logistics. Please email help@nova.health with your account email and order number so we can resolve this for you.
Sincerely,
Nova Health Team
A total con
Took out a subscription with a buy one get one free offer on December. Therefore did not expect this company to renew subscription until February as I had two months worth of product. This morning at just gone one I received an email telling me they were renewing today, they then took my money just after six. All while I was asleep. I have noticed no difference in my joints despite being given many claims I would feel a difference. I did not need another order yet and if I had continued would always have a month in hand. It was impossible to cancel my subscription on my mobile and I am lucky to have access to a computer. If not there was no way to cancel on a mobile. BE VERY WARY of trying these. They are mainly Turmeric which you can purchase a lot cheaper elsewhere from companies that don't trick you. They play on people who are in pain and desperate for a fix.
10 janvier 2026
Avis spontané
Réponse de Nova Health
Dear Jacqui E,
We apologize for the confusion regarding your renewal date and the difficulty canceling on your mobile device. We are actively working to improve our mobile interface. Please email help@nova.health with your account email and order number so we can review your subscription and assist you right away.
Sincerely,
Nova Health Team
Do not use this company as it is a…
Do not use this company as it is a complete scam. I’ve tried to cancel my subscription but they have made it impossible by hiding the button behind a pop up advert. I’ve tried contacting the company by phone no one answers and no reply to any emails.
17 décembre 2025
Avis spontané
Réponse de Nova Health
Dear S T,
We apologize for the trouble cancelling due to the pop-up and the lack of response. We are actively working on improvements to our support system. Please email help@nova.health with your account email and order number so we can assist you directly.
Sincerely,
Nova Health Team
terrible subscription scam
terrible, false advertising !!!! dont get caught by their subscription sham !!!!!!
5 décembre 2025
Avis spontané
Réponse de Nova Health
Dear Paula,
We take your concerns regarding our advertising and subscription terms seriously and are actively working on improvements. Please email help@nova.health with your account email and order number so we can review your situation directly.
Sincerely,
Nova Health Team
Nova’s “Her Again” menopause supplement is a blatant scam. Avoid at all costs.
I didn’t even take the product, and I’m glad I didn’t. Just examining the packaging was enough to raise serious red flags. There’s no manufacturer information, no credible certifications, and the contact details are useless: the email goes unanswered and the phone number listed is permanently switched off. That’s not just bad customer service, it’s deliberate evasion.
This company is clearly preying on women in distress, offering false hope for menopause relief while hiding behind a glossy label and vague promises. It’s heartbreaking and infuriating to see such exploitation of a vulnerable demographic.
If you’re considering buying “Her Again,” don’t. There are reputable, transparent brands out there, Nova is not one of them. Their silence and lack of accountability speak volumes.
5 novembre 2025
Avis spontané
Réponse de Nova Health
Dear Laura Avanzo Leeke,
We're sorry to hear about your concerns regarding the product information and the difficulty you had reaching us. This is not the standard we aim for. We are actively working to improve our packaging transparency and customer service. Please email us at help@nova.health with your account email and order number.
Sincerely,
Nova Health Team
Réponse de Nova Health
Dear D Golden,
That's not the experience we want anyone to have. We are actively making improvements to our customer journey and want to resolve your concerns. Please send your account email and order number to help@nova.health so our team can look into your specific case.
Sincerely,
Nova Health Team
They are scammers
They are scammers. I skipped my subscription and cancelled it but because all they are interested in is to milk me of my hard earned money they refused to adhere to my instructions.
21 octobre 2025
Avis spontané
Réponse de Nova Health
Dear Amy Bansah,
We are very concerned to read about your experience with your subscription instructions. We take these matters very seriously and are continuously working to improve our systems to prevent this. To help us investigate this for you, please email our team at help@nova.health with your account email and order number.
Sincerely,
Nova Health Team
Nova health is a scam
Nova health is a scam! They do no backup their product at all! I contacted the company since i have not experienced an of the results they had stated they would deliver. And then they want to continue to charge you! Do not buy! Do not waste your money!
6 septembre 2025
Avis spontané
Réponse de Nova Health
Dear Nikki,
Thank you for sharing your experience with Nova Health. We are very sorry to hear that you did not experience the results you expected from our supplements and that you felt unsupported when reaching out to us. We also regret the frustration caused by charges continuing when you were already dissatisfied. Please know that we are working to improve both the clarity of our product information and the way we support our customers.
To help us address your concerns more effectively, please include your account email and, if possible, your order number when contacting us. You can send your request for further resolution to help@nova․health.
Sincerely,
Nova Health team
DO NOT BUY FROM THIS COMPANY
My order took over three weeks to arrive. I am going through the Menopause and the product has made no difference whatsoever to how I feel.
Further more they have duped me into a subscription that I now seem unable to opt out of - there is no clear way on their website to cancel my subscription. It only sends me a link to change my payment card details. I will now have to cancel my card in order to stop receiving a product that is completely ineffective.
Further more when I call their help line it's a mobile that is switched off!
They should not be allowed to operate
30 août 2025
Avis spontané
Réponse de Nova Health
Dear Rachel,
Thank you for sharing your experience with Nova Health. We are very sorry to hear about the delay in receiving your supplements, that they did not bring you the relief you were hoping for during menopause, and the difficulties you faced with canceling your subscription. We also regret the trouble you had when trying to reach our help line. Please know that we are working to improve our delivery times, product effectiveness, and subscription management so that users feel supported and in control.
To help us address your concerns more effectively, please include your account email and, if possible, your order number when contacting us. You can send your request for further resolution to help@nova․health.
Sincerely,
Nova Health team
Beware ---what they're selling is rubbish and how they are behaving is illegal
Beware, this company shows a totally false Trustpilot score and fails to cancel subscriptions or refund people they have sent the product wrongly to. I'll be looking at how to report them to UK authorities as their actions are completely illegal in the UK.
And even their review responses are done by AI with no understanding of the actual review. Avoid, avoid, avoid
If you've been scammed you should ask your credit card company for a chargeback. You can also send the proof of cancellation to Paypal and they should refund you.
Good luck. Don't buy and the company will rightly go bust.
23 août 2025
Avis spontané
Réponse de Nova Health
Dear Steve,
We are very sorry to hear about your experience with Nova Health supplements. We understand how concerning it is when subscriptions and refunds don’t go as expected, and we sincerely apologize for any distress caused. Please know that we are actively working on improving our order management and processes to ensure our customers have a reliable experience.
To help us address your situation directly, please include your account email and, if possible, your order number when contacting us. You can send your request for further resolution to help@nova․health.
Sincerely,
Nova Health team
Terrible product and even worse…
Terrible product and even worse company. The company is a scam. You cancel a supposed subscription and they still charge you for there useless product without any warning. Then tell you no refunds even if you return the product. My only recourse is a bad review and fraud dispute with the bank. Do not use this company
8 août 2025
Avis spontané
Réponse de Nova Health
Dear Scott,
Thank you for sharing your feedback about Nova Health supplements. We understand your frustration regarding the subscription and billing experience, and we want to assure you that we are actively working to improve these processes.
To assist you further, please include your account email and, if possible, your order number when contacting us at help@nova.health. We are here to support you.
Sincerely,
Nova Health team
Nova Sucks
The product has done nothing, customer service, oh there is just someone copying and pasting policies not wiling to see our side of things
30 juillet 2025
Avis spontané
Réponse de Nova Health
Dear OBryan,
We’re sorry you’ve felt unheard and disappointed with your experience. Results can take time and differ from person to person; most see benefits within a few weeks of consistent use. Please email help@nova.health with your order details—our team will look into your concerns and resolve this promptly.
Sincerely,
The Nova Health Team
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