I do not want these pills. They sent another 3 months supply and I can’t contact anyone to stop them. I will have to cancel my credit card. Scam.

I emailed 2 days before the shipment shipped to cancel and they said I received it. I said I hadn’t received it and could it be cancelled and they waited a day to respond and then said, oh apologies your order is still on the way. Which was a day before it shipped!
I asked when it shipped and was it before I cancelled and no response from customer service.

I tried two bottles and no results but that is the risk you take. The customer service and lack of easy cancellation or notices before shipping for potential skips or cancellations (like every other site) leads me to believe this is a very questionable company and I would avoid and not provide your information.

This is a complete SCAM, I ordered my product on November 3, 2024 and never receive the product. I have notified my credit card company about how this company has stolen my money but trust and believe I did report them to the Missourt Attorney General being I'm in a law enforcement. They will not get away with this.

I received a bag of pills that I did not order and have emailed back and forth with Nova Health and they refuse to give me my money back. This is my second review on them because they respond to these reviews as though they will make their wrong right but then they email you telling you they refuse to give your money back. This is a despicable company that rips people off to make a profit.

Unbelievable having only a 14 day return policy and the product is to be unopened. How does a person know if the product works unless they open the bottle and try it. I have requested a refund. I only opened one bottle so I should receive a refund for at least two of the three bottles. It is a horrible return policy. I would appreciate a refund ASAP.

I have purchased dozens of products online and had the need to return several....this is the most DRACONIAN return policy I have ever received on ANY product. Only 14 days and UNOPENED! I advise people to avoid your company and products. How can someone POSSIBLY know if your product is working in 14 days...and if they tried it to see how it works they have to open the bottle and it voids the possibility of a return.
This is beyond ridiculous and shameful for a Company that tells consumers to buy their "wonderful" product only to screw them if the product was ineffective.

They sent me a product that I did not subscribe for. I refused delivery and it was return to them. They still denied to give me a refund. This is a very shady operation, stay away. The also go under the name Medical Score. Do NOT buy from them

First I did not order auto ship and you shipped anyway. When I asked for a refund for the bottle not yet received you sent it anyway. Also, I sent this bottle back and still no refund. This is not a reputable company

I received the product and gave it a try, noticing that I had 14 days to request a refund. When I requested a refund, they told me I didn't qualify for a refund because the package was opened! Deceitful marketing practices. Don't buy from this company.

SCAM SCAM where is my item. You got my money..not delivered.

I keep getting charged. Never got my bottle. No response from support or social media. Stop charging me and refund me.

Edit - Still no reply on the lost product or a refund.

I would like to see the ingredients and so far, I have not been able to find that anywhere.

I tried this with one bottle and took one pill a day with no real side effects. So I ordered another bottle and then they added another bottle which I tried to cancel but they wouldn't let me. Meanwhile, I became dehydrated and have constant, uncontrollable diarrhea. Day and night. Cannot get in touch with anyone to try and get this stuff stopped. This is terrible stuff. Does have wheat in it. I have had a colon resection a few years ago and now my right side is very painful. Do NOT take this stuff. Scam

I didnot reorder the 3 bottles I got. Please send me a return label so I can send it back to you. I was not happy with the product i received and I did not request the extra bottles or authorize you to take it out of my bank account . I would like it to be refunded back to me. Thank you. Brenda Libby.

I did not request an automatic renewal I now have 6 bottles How can I return them for a refund?

I hesitated to click purchase until I got my husband's input. While showing it to him I accidentally clicked the purchase button. I immediately reached out to cancel the purchase and subscription. I recieved an email the next day saying the subscription was canceled but that the product had already shipped so it would not be refunded. Per their tracking at the time, it was NOT shipped, just the tracking created. I filed a dispute with Paypal and received a response today from Nova (Medical Score) saying no refund. I also received the package today hand-delivered. I reached out again asking how to return it for a refund per their own General Terms and Conditions and now there is radio silence.
UPDATE: I received a reply on 12/24/24 that only stated to look at the Terms and Conditions for returns. I replied that I had and that it states that unopened packages can be returned for a full refund within 14 days of receipt. The box is unopened. I asked if I should return it to the address it came from or is there a different address I should ship to. Again, no reply whatsoever!

I purchased NOVA after looking at the list of ingredients listed and THOUGHT it was safe for me. When it arrived I realized that wheat was a main ingredient. Wheat was NOT listed in the advertisement. It is mandated that wheat be listed since it is a high allergen. I have Celiac Disease and ingestion would be serious, but they refuse to refund my money.

I purchased three bottles and chose one time purchase. I did not choose the subscription option. I have now received three more bottles and my card was charged without notification. Do not buy from this company. Do not give this company your credit card information.

I had the same experience as Elena. Even with companies whose products I DO want to receive on a continuing basis - I made a clear CHOICE to have a recurring charge and I can cancel or pause and order without issue....

Actually, my bank notified me on December 10 for a CHARGE on my credit/debit card. They actually had their Fraud Prevention unit contact me before I noticed the charge. I looked at my recent emails and confirmed I had not received any emails from Nova Health prior to them charging my card.... I told the bank to let me contact Nova Health first. I had purchased 3 bottles of supplements and perhaps they had made an oversight in running my card again WITHOUT my permission.

Today I heard from a customer service rep who informed me that when I made my initial purchase I agreed for them to continue to charging me on a basic subscription program. Supposedly this is contained in their Terms and Conditions when I first purchased their product.

I believe this is about as shady as you can get: Don't notify a customer that you will run their credit card again, without giving them the chance to either pause or cancel an order....

I'll be calling my bank's fraud department to tell them what Nova Health's rep's said. The only bright spot? The rep said my subscription will be cancelled going forward. Yeah, thanks for nothing, Nova Health.

Beware ordering from Nova Health. I certainly wouldn't trust a company whose business practices I didn't fully investigate with my credit card information again. Since when, if you purchase a product, are there terms and conditions for that product?? If you need a lawyer to read through a company's terms and conditions, maybe just purchase a similar product at Sprout's or through iHerb.

The product didn't do anything for me, hence why I didn't purchase it again. However they proceeded with charging my card without a previous notification or even a receipt. Very shady, almost as if they didn't want me seeing the charge.
When I contacted them asking to cancel and refund my $97 they said sorry we can't and we also don't do returns. Again, super shady.
Furthermore, they never shipped the product but did keep my money. Super super shady!!!

If you're so confident your product is so amazing, why are you failing to notify upcoming charges? Why are you refusing to cancel an unshipped order and why are you keeping my money without shipping the product? Because your product doesn't work and you just want to milk every dollar you can.

I had to open a claim with my card company after I was robbed of $97 and after being received with a brick wall by their customer service.

Shady and shameful.

I order on November 25 , still waiting to received my order . I wrote an email no answer yet . My order was for three bottles with a total of $92.70 .
My order is under Linda Lara , 760-625-3482
I’m just hopping this is not a scam like a lot of the in face book
Thanks Linda Lara