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Lisez les avis des autres

Noté 5 sur 5 étoiles

I use the All-in-One pads in bed as a protection for my skin whenever I'm not on a catheter. These pads absorb a lot of urine. It's not only about the quality of the pads. The service provided by Nova... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équpement médical
  2. Magasin de matériel médical

Écrit par l'entreprise

Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(257)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good product easy to order and…

Good product easy to order and delivered on time as promised.

13 janvier 2023
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Réponse de Novamed Pads

Dear John, Thank you kindly for your excellent review of our services - we really do appreciate it. Kind regards, The Novamed Team.

Noté 5 sur 5 étoiles

Always delivery's on time

Great I asked for a sample before I bought and it came the next day I always say try before you buy and the fitted perfect what a great company

5 janvier 2023
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Réponse de Novamed Pads

Hi Barry, many thanks for your kind 5 star review of our services and products. We really appreciate it! Best regards, The Novamed Team.

Noté 5 sur 5 étoiles

First class service

The sample product requested was delivered very quickly.

10 décembre 2022
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Réponse de Novamed Pads

Thank you very much for our 5 star-review, Thomas! It means a lot to us. Best regards, The Novamed Team.

Noté 3 sur 5 étoiles

It to big and bulky too much material…

It to big and bulky too much material on the sides

2 novembre 2022
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Réponse de Novamed Pads

We are very sorry to hear that our product did not meet your expectations - we have sent you a personal email to discuss your issues regarding this. Kind regards, The Novamed Team.

Noté 1 sur 5 étoiles

I paid for next day delivery

I paid for next day delivery, they weren’t delivered the next day. Your tracking system is totally unusable I will not be re-ordering with you again.

11 novembre 2022
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Réponse de Novamed Pads

Hello Mr. Kent,

We received your order yesterday and it was despatched yesterday.

There was a delivery attempt made today via DPD.

Sorry, we missed you. Your driver Joseph won't be back today but we'll be back Mon 14 November with your parcel.

You can track your order on DPD tracking website using your tracking number.
https://track.dpd.co.uk/parcels

Another delivery attempt will be made on Monday, 14th November 2022.

Rest of the information we will share with you on your personal email id.

Thank You

Kind Regards

Novamed Team

Noté 5 sur 5 étoiles

Fast service

22 septembre 2022
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Réponse de Novamed Pads

Dear Colin,

Thank you kindly for your 5 star review of our service. Best regards, The Novamed Team.

Noté 5 sur 5 étoiles

The quality of the pants we purchase…

The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpation and ease of putting on/ taking off. Novamed is the best. We pay slightly little bit more than an average pack but we get more in the pack and the quality is so good! Highly recommended! Also the customer service is fab! :) we get them automatically sent every 2-3 weeks and its couried with excellent wrapped package. Go for it!

26 septembre 2022
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Réponse de Novamed Pads

Dear Dawn,
Thank you kindly for our excellent 5-star review of our products and service!
Best regards, The Novamed Team.

Noté 5 sur 5 étoiles

Amazing very effecive

8 septembre 2022
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Réponse de Novamed Pads

Thank you very much for your great review, Abdulaziz! It means a lot to us. Best regards, The Novamed Team.

Noté 4 sur 5 étoiles

Free sample continence pad

Free sample continence pad. Very pleased with this product. I am a 75 year old man, with leaks. First time I have used these things. Comfortable, and unobtrusive. Delivery took a long time though.

15 septembre 2022
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Réponse de Novamed Pads

Dear Ernest, thank you kindly for your good review of our products, we really appreciate it. Kind regards, The Novamed Team.

Noté 5 sur 5 étoiles

Pre operation requirements

Collecting items to use after a major operation shortly, not yet tried , it looks goods and will order more if required

21 août 2022
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Réponse de Novamed Pads

Thank you very much for our 5 star review Tarina, it means a lot to us. We hope you find the product as good as it looks! Best regards, The Novamed Team.

Noté 5 sur 5 étoiles

Ordered 12 packs only 7 arrived

Ordered 12 packs only 7 arrived. I phoned company they sorted it straight away. Fantastic company 👏 👌 😀 very happy you have my custom 😀 .

20 août 2022
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Réponse de Novamed Pads

Thanks very much Ann for our 5 star review! We're glad that we were able to sort your order out quickly as well! Best regards, The Novamed Team.

Noté 5 sur 5 étoiles

Inco testing

I have ordered a few different inco pants and yours got here first and seem nice and comfortable and a snug fit to wear have not had a weeing accident yet but sure feel they can handle that .

20 mai 2022
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Réponse de Novamed Pads

Dear Alan, Thank you for our 5 star review! We have confidence in our pads and we're sure you'll find them an excellent product for incontinence. Kind regards, The Novamed Team.

Noté 4 sur 5 étoiles

It held up well

6 mai 2022
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Réponse de Novamed Pads

Hi Paul - thanks for our good review! We're glad it's a suitable product for you. Kind regards, The Novamed Team

Noté 3 sur 5 étoiles

Nice diaper just regret that quality…

Nice diaper just regret that quality wasn't there

2 mai 2022
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Réponse de Novamed Pads

Thanks for our review Thomas - if you would like, please feel free to reach out to us via our email on our website. Kind regards, The Novamed Team

Noté 5 sur 5 étoiles

Good products but I no longer require…

Good products but I no longer require them.

24 avril 2022
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Réponse de Novamed Pads

Dear Cyril - thank you so much for choosing our products and rating us so highly! It means a lot to us. Kind regards, The Novamed Team.

Noté 5 sur 5 étoiles

Great service

Great service, quick delivery under 24hrs!!

23 avril 2022
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Réponse de Novamed Pads

Thanks so much for our excellent 5 star review! It means a lot to us. Kind regards, The Novamed Team.

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